Lotus.arvixe.com Service Interruption

Posted: 1:33 pm EDT 04/28/16

Updated: 5:28 am EDT 04/29/16

Disruption Start Time: 12:00 am EDT 04/28/16

Estimated duration:

Status: Resolved

We've identified an issue on lotus.arvixe.com. Sites hosted on this server may appear inaccessible. Our System Administration team is actively working on this now and we will update this post as more information becomes available.

We sincerely apologize for the inconvenience this issue has caused. We understand service reliability is of the utmost importance. If you have any further questions please let us know and we will do our best to answer them!

UPDATE 05:27 EDT: This is now resolved.

Emergency maintenance - allium.arvixe.com - Thursday, April 28th

Posted: 11:41 am EDT 04/28/16

Updated: 1:48 pm EDT 04/28/16

Maintenance Start Time: 11:30 am EDT 04/28/16

Estimated duration: 1 hour

Status: Resolved

We are getting in touch to let you know about the emergency maintenance that we
are conducting on the server allium.arvixe.com. The maintenance should address
performance and stability issues that we've been experiencing lately.

All services on the server will be inaccessible during the maintenance.

This post will be updated as soon as we'll have more information available.

UPDATE: As of 13:47EST this issue has been resolved.

Emergency maintenance - holly.arvixe.com - Wednesday, April 27th

Posted: 6:28 pm EDT 04/27/16

Updated: 3:25 pm EDT 04/29/16

Maintenance Start Time: 11:00 pm EDT 04/27/16

Estimated duration: 2 hours

Status: In Progress

We are getting in touch to let you know about the emergency maintenance on the
server holly.arvixe.com. The maintenance will include upgrading Windows to a newer
version.

The maintenance will start at 11PM EDT and we are planning to finish it within 2 hours.
All services on the server will be unavailable during this maintenance.

***UPDATE***: This maintenance is now beginning. Services will be unavailable until completion. Thank you for your patience!

***UPDATE:*** As of 2:50 AM EST, our team is running updates on the server. We will post an update here once more information becomes available. We highly appreciate your patience and understanding. Thank you.

***UPDATE:*** As of 6:50 AM EST, updates have been installed. Our team is currently working on restoring services that are not responding normally. We will update this post once more information becomes available. Thank you for your continued patience.

SAGE Web Server Service Maintenance

Posted: 1:41 pm EDT 04/27/16

Updated: 2:04 pm EDT 04/27/16

Maintenance Start Time: 1:40 pm EDT 04/27/16

Estimated duration:

Status: Resolved

We are getting in touch to provide a hosting service update. The server SAGE is undergoing maintenance on the web server service and will keep you up to date as to when it is back up. We will provide more information as progress is made.

We sincerely apologize for the inconvenience this issue has caused. We understand service reliability is of the utmost importance. If you have any further questions please let us know and we will do our best to answer them!

UPDATE As of 13:55 EDT We have now had to bring down this server for a disk check, we'll update you shortly after this has been completed. Thanks.

UPDATE As fo 14:03 EDT We have now completed this maintenance and SAGE is now back up and running again, if you see any issues please let us know via livechat or in a ticket. Thanks.

Allium Service Interruption

Posted: 11:24 pm EDT 04/26/16

Updated: 11:24 pm EDT 04/26/16

Issue Start Time: 11:15 pm EDT 04/26/16

Estimated duration:

Status: In Progress

We are getting in touch to provide you with a Hosting Status update. As of 23:15 EDT, an issue was identified on our Allium server which can cause various services to be offline, including Web, Mail, and Control Panel. Our System Administration team is actively working on this now and we will update this post as more information becomes available.

We sincerely apologize for the inconvenience this issue has caused. We understand service reliability is of the utmost importance. If you have any further questions please let us know and we will do our best to answer them!