An issue has been discovered with one of the RAID device on the server giraffe.arvixe.com that requires us to take the server offline to perform maintenance. This has been scheduled for 12 EDT on 28 March 2017 During this maintenance, all hosting services will be unavailable. Affected servers are giraffe.arvixe.com and gazelle.arvixe.com .
We apologize for the inconvenience, but consider this the best way to maintain the safety and integrity of your data.
Update: The maintenance window has gone longer than expected. We will continue providing updates as soon as possible.
Update: RAID maintenance affected /home partition for the server giraffe.arvixe.com. We are restoring it from the remote backup on date '28 March 2017'. We apologize for the inconvenience. We will make every effort to complete the restoration process as soon as possible and will keep this post updated with status.
Update: We are still working to get these accounts restored, we apologize for the inconveniences that you may have encountered. We ensure you we are working to get this resolved as quickly as possible. We will update here once the restore is complete.
Update: 30% of user accounts are restored successfully. We are still working on remaining accounts and will make every effort to complete the restoration process as soon as possible. We will keep further updates posted here.
Update: The restore is still in progress. We appreciate your patience while this restoration takes place.
Update: We are still working on restoring remaining accounts, and we will continue to keep further updates posted here. Thank You.
Update: We really appreciate your patience while we continue to restore remaining accounts, and will continue to update this post, as updates become available.
Update: The restoration for /home partition has been completed. Thank you for your patience and cooperation.