Arvixe Phone Support

Posted: 12:20 pm EDT 09/23/16

Updated: 1:24 pm EDT 09/23/16

Issue Start Time: 12:00 pm EDT 09/23/16

Estimated duration: 1 hour

Status: Resolved

We are currently experiencing technical difficulties, and as such, support may be unavailable or delayed. We thank you for your patience as we work to resolve this.

This post will be updated when more information becomes available.

UPDATE
As of 12:00PM CDT this issue has been resolved. If you are still experiencing issues with our phone support, please utilize our Live Chat system for resolution.

Thank you!

ayeaye.arvixe.com Emergency Disk Maintenance

Posted: 8:21 am EDT 09/21/16

Updated: 8:21 am EDT 09/21/16

Maintenance Start Time: 8:20 am EDT 09/21/16

Estimated duration: 4 hours

Status: In Progress

We are currently experiencing an issue involving this server and have needed to take it offline to perform emergency maintenance. We have our team engaged and are working to resolve the problem as quickly as possible. We will update this post as soon as we have any news. We appreciate your patience!

Major ISP/ Network Issue

Posted: 4:15 pm EDT 09/19/16

Updated: 9:28 pm EDT 09/19/16

Maintenance Start Time: 3:15 pm EDT 09/19/16

Estimated duration:

Status: Resolved

Update: At this time the Internet Service Provider has resolved all issues and services are no longer impacted. Once again we thank you for your patience.

Update: Our Network team continues to work on this issue. We do thank you for your patience.

A major Internet service provider is currently experiencing a network issue which is negatively impacting our services. We are unable to directly address this issue and will update this message as we have further information.

blossom.arvixe.com - WebSitePanel Error or 503 on Login Portals

Posted: 4:52 pm EDT 09/12/16

Updated: 11:24 am EDT 09/15/16

Disruption Start Time: 12:00 am EDT 09/12/16

Estimated duration:

Status: Resolved

We're getting in touch with you to let you know about a service interruption affecting the server blossom.arvixe.com. We have been tracking an issue on the server with logging into Website Panel has been causing disruption to normal service. Our system administration team is working on correcting this issue and we will post updates as they become available.

We sincerely apologize for the inconvenience this issue has caused. We take uptime extremely seriously and know it is absolutely vital to our customers web presence. If you have any further questions please let us know and we'll do our best to answer them!

Update At this time the issue has been resolved. We do truly appreciate your patience while we worked on this.

box.mysitehosted.com - Network Interruption

Posted: 10:15 am EDT 09/05/16

Updated: 1:42 pm EDT 09/06/16

Disruption Start Time: 10:13 am EDT 09/05/16

Estimated duration: 2 hours

Status: Resolved

Unfortunately, we've encountered a disk issue with the server box.mysitehosted.com that requires immediate attention.

We're currently working on resolving the issue, and will post updates here when more information is known or the issue has been resolved. Websites and control panels may appear down during this maintenance.

We appreciate your patience and understanding while we work to restore normal service.

rosebloom.arvixe.com - Service Disruption

Posted: 7:33 pm EDT 09/02/16

Updated: 3:43 pm EDT 09/07/16

Disruption Start Time: 7:00 pm EDT 09/02/16

Estimated duration: 1 hour

Status: Resolved

This has been completed, and all services are back online.

The server rosebloom.arvixe.com suffered a resource issue that requires a reboot to resolve.
Due to pending updates, this reboot is taking longer than normal.

Our team is actively monitoring the process, and we are doing everything possible to minimize downtime.

Please accept our apologies for the disruption.
We will have services restored as soon as possible.

Thank you for your patience.

Arvixe Phone Support - Service Interruption

Posted: 11:30 am EDT 09/01/16

Updated: 1:02 pm EDT 09/01/16

Issue Start Time: 10:00 am EDT 09/01/16

Estimated duration: 2 hours 30 minutes

Status: Resolved

Update: The support number is back up and running!

Calls coming into the Arvixe phone support line (888-927-8493) are failing to connect or ringing indefinitely. Our Telephony team is investigating. We will update as soon as more information is available.

Ivy.arvixe.com

Posted: 6:50 am EDT 09/01/16

Updated: 7:12 am EDT 09/01/16

Disruption Start Time: 12:00 am EDT 09/01/16

Estimated duration:

Status: Resolved

Update At this time the issue has been resolved. We do truly appreciate your patience while we worked on this.

Unfortunately we are currently experiencing issues with our windows shared server Ivy.arvixe.com, Our team is already engaged and is working to resolve this as quickly as possible. This post will be updated as further information arrives.

leaf.arvixe.com - Network Interruption

Posted: 12:58 pm EDT 08/21/16

Updated: 7:00 pm EDT 09/14/16

Maintenance Start Time: 12:00 pm EDT 08/21/16

Estimated duration:

Status: Resolved

Unfortunately, we've encountered a disk issue with the server leaf.arvixe.com that requires immediate attention.

We're currently working on resolving the issue, and will post updates here when more information is known or the issue has been resolved. Websites and control panels may appear down during this maintenance.

We appreciate your patience and understanding while we work to restore normal service.

Update - at this time leaf is available, we will continue to monitor this server's performance and availability.

flamingo.arvixe.com - emergency disk maintenance

Posted: 8:52 pm EDT 08/19/16

Updated: 8:15 am EDT 08/22/16

Maintenance Start Time: 9:00 pm EDT 08/19/16

Estimated duration: 12 hours

Status: Resolved

We will be taking the server flamingo.arvixe.com offline in order to synchronize data across multiple disks and re-initialize backup services.

Our team has detected an issue that could result in heavy data loss if left unattended.
This process could take up to 24 hours to complete, and all hosting services will be unavailable during that time.

The safety and consistency of your data is one of our highest priorities, and this has been determined to be the quickest and safest way to proceed.
Our team will be actively managing the process throughout.

We sincerely apologize for the inconvenience, and will have all services restored as soon as possible.

Thank you for your patience.

Update:

As of 9:50 AM CDT this has been resolved. If you are still experiencing any issues, please reach out to our support staff to assist you further.

Thank you

orchid.arvixe.com Emergency Disk Maintenance

Posted: 12:27 pm EDT 08/19/16

Updated: 1:09 pm EDT 08/19/16

Disruption Start Time: 12:00 pm EDT 08/19/16

Estimated duration:

Status: Resolved

Unfortunately, we've encountered a disk issue with the server orchid.arvixe.com that requires immediate attention.

We're currently working on resolving the issue, and will post updates here when more information is known or the issue has been resolved. Websites and control panels may appear down during this maintenance.

We appreciate your patience and understanding while we work to restore normal service.

Update:

As of 12:00 PM CDT this has been resolved. If you are still experiencing any issues, please reach out to our support staff to assist you further.

Thank you

uria.arvixe.com Disk Maintenance

Posted: 10:58 am EDT 08/19/16

Updated: 12:06 am EDT 09/22/16

Issue Start Time: 8:00 am EDT 08/19/16

Estimated duration:

Status: Resolved

Unfortunately we've encountered an issue with the disk on uria.arvixe.com that requires immediate attention.
We are currently working on a resolution to the issue, and we will update this post when more information becomes available, or the issue is resolved.
We greatly appreciate your patience and understanding while we work to restore normal service.

This issue has been resolved, thank you for your patience. If you continue to encounter issues on uria.arvixe.com please contact our live support team at any time.

Thank you!

Nightshade disk maintenance.

Posted: 9:30 am EDT 08/19/16

Updated: 9:00 am EDT 08/20/16

Maintenance Start Time: 9:29 am EDT 08/19/16

Estimated duration: 2 hours

Status: Resolved

Unfortunately we've encountered an issue with nightshade.arvixe.com that requires immediate attention.

We are currently working on a resolution to the issue, and we will post further updates here when a solution is ready to be deployed and with any other notices or information regarding the server.

We greatly appreciate your patience and understanding while we work to restore normal service.

Update
As of 5:00 AM CDT, this maintenance has been completed.

nightshade.arvixe.com - Network Interruption

Posted: 11:37 am EDT 08/18/16

Updated: 11:48 am EDT 08/22/16

Disruption Start Time: 6:00 am EDT 08/18/16

Estimated duration:

Status: Resolved

At 5:00 AM CDT we identified a network issue with the server nightshade.arvixe.com. As such, some sites hosted on the server may appear to be inaccessible or load at a slower rate. Our systems administration team is actively working on the issue now, and we will update this post as soon as more information is available.

We sincerely apologize for any inconvenience that this issue may cause. We understand service reliability is of the utmost importance, and we appreciate your understanding as we work to resolve this issue.

Thank you Update: As of 10:45 AM CDT this has been resolved. If you are still experiencing any issues, please reach out to our support staff to assist you further. Thank you

ivy.arvixe.com - Emergency Disk Maintenance

Posted: 8:50 pm EDT 08/17/16

Updated: 10:01 pm EDT 08/19/16

Maintenance Start Time: 8:44 pm EDT 08/17/16

Estimated duration:

Status: Resolved

We are posting this to inform you of a service interruption affecting the shared host ivy.arvixe.com. We have identified an issue requiring emergency maintenance to prevent data loss and this host will be unavailable while the process is completed. The safety and integrity of your data is paramount and we are committed to restoring services as soon as humanly possible.

Please accept our most sincere apologies for this disruption, and stay tuned to this post for updates.

**Update - at this time ivy is available and stable, we will continue to monitor this server's performance and availability.

parsley.arvixe.com - Webmail Login

Posted: 7:37 pm EDT 08/11/16

Updated: 11:54 pm EDT 09/21/16

Issue Start Time: 12:00 am EDT 08/11/16

Estimated duration:

Status: Resolved

We are reaching out to you today to let you know of an issue that we've encountered with the bluebell.arvixe.com server with accessing webmail.

We are currently working on a resolution to the issue and we will post further updates here when a solution is ready to be deployed and with any other notices or information regarding the server.

We greatly appreciate your patience and understanding while we work to restore normal service.

UPDATE: This issue is now resolved.

bluebell.arvixe.com - WSP Login

Posted: 5:09 pm EDT 08/11/16

Updated: 10:03 pm EDT 08/19/16

Issue Start Time: 12:00 am EDT 08/11/16

Estimated duration:

Status: Resolved

We are reaching out to you today to let you know of an issue that we've encountered with the bluebell.arvixe.com server with WSP.

We are currently working on a resolution to the issue and we will post further updates here when a solution is ready to be deployed and with any other notices or information regarding the server.

We greatly appreciate your patience and understanding while we work to restore normal service.

** Update - the WebsitePanel service on bluebell.arvixe.com has been restored, and access should proceed as expected. We will continue to monitor for issues on this server.

dallas143.arvixeshared.com - emergency disk maintenance

Posted: 10:12 pm EDT 08/09/16

Updated: 4:27 pm EDT 08/11/16

Maintenance Start Time: 10:00 pm EDT 08/09/16

Estimated duration: 1 day

Status: Resolved

We will be taking the server dallas143.arvixeshared.com offline in order to synchronize data across multiple disks and re-initialize backup services.

Our team has detected an issue that could result in heavy data loss if left unattended.
This process could take up to 24 hours to complete, and all hosting services will be unavailable during that time.

The safety and consistency of your data is one of our highest priorities, and this has been determined to be the quickest and safest way to proceed.
Our team will be actively managing the process throughout.

We sincerely apologize for the inconvenience, and will have all services restored as soon as possible.

Thank you for your patience.

This has been completed.

echidna.arvixe.com - emergency disk maintenance

Posted: 10:11 pm EDT 08/09/16

Updated: 4:28 pm EDT 08/11/16

Maintenance Start Time: 10:00 pm EDT 08/09/16

Estimated duration: 1 day

Status: Resolved

We will be taking the server echidna.arvixe.com offline in order to synchronize data across multiple disks and re-initialize backup services.

Our team has detected an issue that could result in heavy data loss if left unattended.
This process could take up to 24 hours to complete, and all hosting services will be unavailable during that time.

The safety and consistency of your data is one of our highest priorities, and this has been determined to be the quickest and safest way to proceed.
Our team will be actively managing the process throughout.

We sincerely apologize for the inconvenience, and will have all services restored as soon as possible.

Thank you for your patience.

This has been completed.

allium.arvixe.com - disk maintenance

Posted: 7:30 am EDT 08/09/16

Updated: 10:59 am EDT 08/09/16

Maintenance Start Time: 7:30 am EDT 08/09/16

Estimated duration:

Status: Resolved

We are reaching out to you today to let you know of an issue that we've encountered with the allium.arvixe.com server. We've had to take the server offline for some regular disk maintenance.

The safety and consistency of your data is one of our highest priorities, and this has been determined to be the quickest and safest way to proceed. Our team will be actively managing the process throughout.

We sincerely apologize for any inconvenience this is causing and will have all services restored as soon as possible.

Update: The issues are resolved. Thank you for your patience during this time.

ayeaye.arvixe.com

Posted: 4:04 pm EDT 08/06/16

Updated: 10:59 am EDT 08/09/16

Maintenance Start Time: 2:00 pm EDT 08/06/16

Estimated duration:

Status: Resolved

We are reaching out to you today to let you know of some emergency disk maintenance on ayeaye.arvixe.com. One of the drives went read only and we are currently in the process of performing a file system check to bring everything back online. We will update this post once we have more information. We do apologize for any inconvenience this may cause.

Update: The issues are resolved. Thank you for your patience during this time.

gladiolus.arvixe.com Network Interuption

Posted: 1:48 pm EDT 08/05/16

Updated: 12:12 am EDT 09/22/16

Disruption Start Time: 11:05 am EDT 08/05/16

Estimated duration:

Status: Resolved

As of 11:05 EDT we've identified a network issue with our server gladiolus.arvixe.com. As such, some sites hosted on the server may appear inaccessible or load at a slower rate. Our System Administration team is actively working on this now and we will update this post as more information becomes available.

We sincerely apologize for the inconvenience this issue has caused. We understand service reliability is of the utmost importance. If you have any further questions please let us know and we will do our best to answer them!

This issue has been resolved, thank you for your patience. If you continue to encounter issues on gladiolus.arvixe.com please contact our live support team at any time.

Thank you!

dallas148.arvixeshared.com - emergency disk maintenance

Posted: 11:16 am EDT 08/04/16

Updated: 9:54 am EDT 08/10/16

Maintenance Start Time: 11:00 am EDT 08/04/16

Estimated duration: 1 day

Status: Resolved

We will be taking the server dallas148.arvixeshared.com offline in order to synchronize data across multiple disks and re-initialize backup services.

Our team has detected an issue that could result in heavy data loss if left unattended.
This process could take up to 24 hours to complete, and all hosting services will be unavailable during that time.

The safety and consistency of your data is one of our highest priorities, and this has been determined to be the quickest and safest way to proceed.
Our team will be actively managing the process throughout.

We sincerely apologize for the inconvenience, and will have all services restored as soon as possible.

Thank you for your patience.

Windows Updates

Posted: 6:53 pm EDT 08/03/16

Updated: 6:56 pm EDT 08/03/16

Maintenance Start Time: 11:00 pm EDT 08/03/16

Estimated duration:

Status: Pending

We will be performing Windows OS upgrades tonight at 10PM CDT. The following servers will be receiving the update :

BLUSH.htx.arvixe.com
cascara.htx.arvixe.com
crimson.htx.arvixe.com
CROCUS.htx.arvixe.com
HYSSOP.htx.arvixe.com
linnaea.htx.arvixe.com
SAFFRON.htx.arvixe.com
salal.htx.arvixe.com
speedwell.htx.arvixe.com
stem.htx.arvixe.com
tropaeolum.htx.arvixe.com
WISTERIA.htx.arvixe.com
Woad.htx.arvixe.com
yarrow.htx.arvixe.com

As Windows OS updates require a reboot upon completion, please anticipate a small amount of downtime. We apologize for any inconvenience.

dallas111.arvixeshared.com emergency disk maintenance

Posted: 6:26 pm EDT 08/02/16

Updated: 4:51 pm EDT 08/11/16

Maintenance Start Time: 9:00 pm EDT 08/02/16

Estimated duration: 1 day

Status: Resolved

At 8PM tonight (02 August, 2016 20:00-CDT) We will be taking the server dallas111.arvixeshared.com offline in order to synchronize data across multiple disks and re-initialize backup services.

Our team has detected an issue that could result in heavy data loss if left unattended.
This process could take up to 24 hours to complete, and all hosting services will be unavailable during that time.

The safety and consistency of your data is one of our highest priorities, and this has been determined to be the quickest and safest way to proceed.
Our team will be actively managing the process throughout.

We sincerely apologize for the inconvenience, and will have all services restored as soon as possible.

Thank you for your patience.

dallas136.arvixeshared.com emergency disk maintenance

Posted: 6:25 pm EDT 08/02/16

Updated: 4:35 pm EDT 08/11/16

Maintenance Start Time: 9:00 pm EDT 08/02/16

Estimated duration: 1 day

Status: Resolved

At 8PM tonight (02 August, 2016 20:00-CDT) We will be taking the server dallas136.arvixeshared.com offline in order to synchronize data across multiple disks and re-initialize backup services.

Our team has detected an issue that could result in heavy data loss if left unattended.
This process could take up to 24 hours to complete, and all hosting services will be unavailable during that time.

The safety and consistency of your data is one of our highest priorities, and this has been determined to be the quickest and safest way to proceed.
Our team will be actively managing the process throughout.

We sincerely apologize for the inconvenience, and will have all services restored as soon as possible.

Thank you for your patience.

ivy.arvixe.com Network Interruption

Posted: 6:36 pm EDT 08/01/16

Updated: 12:08 am EDT 09/22/16

Disruption Start Time: 10:01 am EDT 08/01/16

Estimated duration:

Status: Resolved

We are getting in touch to provide you with a Hosting Status update. As of 10:00 EDT, a network issue was identified which affects ivy.arvixe.com. Our System Administration team is actively working on this now and we will update this post as more information becomes available.

This issue has been resolved, thank you for your patience. If you continue to encounter issues on ivy.arvixe.com please contact our live support team at any time.

Thank you!

Windows OS Upgrades Sunday, July 31st 11PM CDT

Posted: 10:16 pm EDT 07/31/16

Updated: 4:36 pm EDT 08/11/16

Maintenance Start Time: 11:00 pm EDT 07/31/16

Estimated duration: 5 hours

Status: Resolved

We will be performing Windows OS upgrades tonight at 10PM CDT. The following servers will be receiving the update:

APRIL.htx.arvixe.com
aven.htx.arvixe.com
BASIL.htx.arvixe.com
CACTUS.htx.arvixe.com
DODDER.htx.arvixe.com
FERN.htx.arvixe.com
GRASS.htx.arvixe.com
IVY.htx.arvixe.com
JASMINE.htx.arvixe.com
peppermint.htx.arvixe.com
SAFFRON.htx.arvixe.com
speedwell.htx.arvixe.com
spiraea.htx.arvixe.com
stem.htx.arvixe.com
tigerlily.htx.arvixe.com
white.htx.arvixe.com
Woad.htx.arvixe.com

As Windows OS updates require a reboot upon completion, please anticipate a small amount of downtime. We apologize for any inconvenience.

Windows OS Upgrades Tonight @ 10PM

Posted: 7:39 pm EDT 07/30/16

Updated: 4:37 pm EDT 08/11/16

Maintenance Start Time: 10:00 pm EDT 07/30/16

Estimated duration: 4 hours

Status: Resolved

We will be performing Windows OS upgrades tonight at 10PM CDT. The following servers will be receiving the update:

ANEMONE.htx.arvixe.com
APRIL.htx.arvixe.com
FOXGLOVE.htx.arvixe.com
SUNFLOWER.htx.arvixe.com
GRASS.htx.arvixe.com
crowfoot.htx.arvixe.com
CROCUS.htx.arvixe.com
SAFFRON.htx.arvixe.com
cascara.htx.arvixe.com
FENNEL.htx.arvixe.com
HYSSOP.htx.arvixe.com
linnaea.htx.arvixe.com
yarrow.htx.arvixe.com
WISTERIA.htx.arvixe.com
tropaeolum.htx.arvixe.com
salal.htx.arvixe.com

As Windows OS updates require a reboot upon completion, please anticipate a small amount of downtime. We apologize for any inconvenience.

holly.arvixe.com Network Disruption

Posted: 2:05 pm EDT 07/29/16

Updated: 10:45 am EDT 08/02/16

Disruption Start Time: 10:52 am EDT 07/29/16

Estimated duration:

Status: Resolved

We're reaching out to let you know that we are currently experiencing a network disruption with the server holly.arvixe.com. All sites on the IP "143.95.251.13" are being effected at this time. If you have any questions or concerns, please reach out to our Live Chat team! Thank you!

Update August 2, 2016: At this time we have lifted the null routing on the affected IP and everything should be working fine.

Scheduled Windows OS Updates

Posted: 9:23 pm EDT 07/28/16

Updated: 2:07 pm EDT 07/29/16

Maintenance Start Time: 10:00 pm EDT 07/28/16

Estimated duration:

Status: Resolved

We will be performing Windows OS upgrades tonight at 10PM CDT on the following servers:

OAK.htx.arvixe.com PLUMERIA.htx.arvixe.com PARSLEY.htx.arvixe.com dock.htx.arvixe.com DAHLIA.htx.arvixe.com iris.htx.arvixe.com LOTUS.htx.arvixe.com FLAX.htx.arvixe.com ROSE.htx.arvixe.com windflower.htx.arvixe.com CLOVE.htx.arvixe.com VIOLET.htx.arvixe.com POPPY.htx.arvixe.com dandelion.htx.arvixe.com JASMINE.htx.arvixe.com MANDRAKE.htx.arvixe.com strawberry.htx.arvixe.com tigerlily.htx.arvixe.com IVY.htx.arvixe.com AZHAR.htx.arvixe.com HOLLY.htx.arvixe.com BLUE.htx.arvixe.com ORCHID.htx.arvixe.com CAMELLIA.htx.arvixe.com

We will also be completing updates on the following system: SCARLET.htx.arvixe.com

As Windows OS updates require a reboot, there will be expected minimal downtime. We do apologize for any inconvenience.

UPDATE: This issue is now resolved.

dallas134.arvixeshared.com

Posted: 9:10 pm EDT 07/28/16

Updated: 8:24 pm EDT 08/01/16

Maintenance Start Time: 9:00 pm EDT 07/28/16

Estimated duration: 1 day

Status: Resolved

At 8PM tonight (28 July, 2016 20:00-CDT) We will be taking the server dallas134.arvixeshared.com offline in order to synchronize data across multiple disks and re-initialize backup services. Our team has detected an issue that could result in heavy data loss if left unattended. This process could take up to 24 hours to complete, and all hosting services will be unavailable during that time.

The safety and consistency of your data is one of our highest priorities, and this has been determined to be the quickest and safest way to proceed. Our team will be actively managing the process throughout.

We sincerely apologize for the inconvenience, and will have all services restored as soon as possible.

Thank you for your patience.

doghorn.arvixe.com Service Disruption

Posted: 9:23 am EDT 07/28/16

Updated: 11:53 am EDT 09/18/16

Disruption Start Time: 9:22 am EDT 07/28/16

Estimated duration: 4 hours

Status: Resolved

We are getting in touch to provide you with a Hosting Status update. As of 08:10 EDT, a network issue was identified on server doghorn. As such, the sites on the server may appear inaccessible. Our System Administration team is actively working on this now and we will update this post as more information becomes available.

We sincerely apologize for the inconvenience this issue has caused. We understand service reliability is of the utmost importance. If you have any further questions please let us know and we will do our best to answer them!

Scheduled Windows OS Updates

Posted: 12:07 pm EDT 07/27/16

Updated: 5:31 pm EDT 07/28/16

Maintenance Start Time: 11:00 pm EDT 07/27/16

Estimated duration: 4 hours

Status: Resolved

Starting tonight at 10PM CDT, we will be performing Windows OS upgrades on the following servers:


TURNSOL.htx.arvixe.com
Milfoil.htx.arvixe.com
Woad.htx.arvixe.com
ANEMONE.htx.arvixe.com
APRIL.htx.arvixe.com
aven.htx.arvixe.com
ASTER.htx.arvixe.com
BASIL.htx.arvixe.com
Juniper.htx.arvixe.com
yew.htx.arvixe.com
hazel.htx.arvixe.com
FOXGLOVE.htx.arvixe.com
SUNFLOWER.htx.arvixe.com
carnation.htx.arvixe.com
GRASS.htx.arvixe.com
doghorn.htx.arvixe.com
BAMBOO.htx.arvixe.com
sage.htx.arvixe.com
snare.htx.arvixe.com
leaf.htx.arvixe.com
crowfoot.htx.arvixe.com
SCARLET.htx.arvixe.com
CROCUS.htx.arvixe.com
SAFFRON.htx.arvixe.com
nightshade.htx.arvixe.com
cascara.htx.arvixe.com
DODDER.htx.arvixe.com
lilac.htx.arvixe.com
pine.htx.arvixe.com
Palm.htx.arvixe.com


As Windows upgrades include a reboot upon completion, please expect some downtime associated with this maintenance. We do apologize for any inconvenience.

UPDATE: This maintenance has been completed.

allium.arvixe.com Service Interruption

Posted: 10:35 pm EDT 07/26/16

Updated: 12:40 pm EDT 07/27/16

Disruption Start Time: 10:31 pm EDT 07/26/16

Estimated duration:

Status: Resolved

We are currently looking into resolving an issue that may result in sites being unavailable that are hosted in allium.arvixe.com.

We do apologize for any inconvenience that this may cause. We will update this post once we have additional information and/or a resolution.

UPDATE: This issue has been resolve. Please let our live support team know if you encounter any additional issues.

Windows OS Upgrades Scheduled Tonight

Posted: 7:15 pm EDT 07/26/16

Updated: 10:19 am EDT 07/27/16

Maintenance Start Time: 11:00 pm EDT 07/26/16

Estimated duration:

Status: Resolved

Starting tonight at 10PM CDT, we will be performing Windows OS upgrades on the following servers:


barberry.htx.arvixe.com
MAPLE.htx.arvixe.com
BLUEBELL.htx.arvixe.com
tares.htx.arvixe.com
lily.htx.arvixe.com
nettle.htx.arvixe.com
olive.htx.arvixe.com
sapin.htx.arvixe.com
gall.htx.arvixe.com
WORMWOOD.htx.arvixe.com
ENDINE.htx.arvixe.com
HYSSOP.htx.arvixe.com
FENNEL.htx.arvixe.com
spiraea.htx.arvixe.com
ixia.htx.arvixe.com
peppermint.htx.arvixe.com
CACTUS.htx.arvixe.com
linnaea.htx.arvixe.com
lavender.htx.arvixe.com
FERN.htx.arvixe.com
yarrow.htx.arvixe.com


As Windows upgrades include a reboot upon completion, please expect some downtime associated with this maintenance. We do apologize for any inconvenience.

VPS Hypervisor Planned Maintence

Posted: 8:13 pm EDT 07/25/16

Updated: 10:38 pm EDT 07/25/16

Maintenance Start Time: 10:00 pm EDT 07/25/16

Estimated duration:

Status: Resolved

Tonight, July 25th 2016, we will be completing maintenance which will require reboots of the following hypervisors:

vps134.htx.arvixe.com
vps135.htx.arvixe.com
vps136.htx.arvixe.com


Starting at 22:00 EDT servers on these hypervisors will be briefly inaccessible during this time. We apologize for any inconvenience as a result of this maintenance.

Update: These hypervisors have come up without error and VPSs on them should now be accessible. Should any issues persist, please don't hesitate to reach out to our live support for further assistance. Thank you.

Scheduled Windows OS Upgrades Tonight

Posted: 7:19 pm EDT 07/25/16

Updated: 10:56 am EDT 07/26/16

Maintenance Start Time: 10:00 pm EDT 07/25/16

Estimated duration:

Status: Resolved

Starting tonight at 10PM CDT, we will be performing Windows OS upgrades on the following servers:

blush.htx.arvixe.com brown.htx.arvixe.com cyan.htx.arvixe.com white.htx.arvixe.com pink.htx.arvixe.com yellow.htx.arvixe.com red.htx.arvixe.com magenta.htx.arvixe.com crimson.htx.arvixe.com

As Windows upgrades include a reboot upon completion, please expect some downtime associated with this maintenance. We do apologize for any inconvenience.

woad.arvixe.com Network Disturbance

Posted: 9:14 am EDT 07/24/16

Updated: 11:08 am EDT 08/23/16

Disruption Start Time: 7:00 am EDT 07/24/16

Estimated duration:

Status: Resolved

We're reaching out to let you know that we are currently experiencing a network disruption with the server woad.arvixe.com. All sites on the ip "143.95.250.70" are being effected at this time. If you have any questions or concerns, please reach out to our Live Chat team!

Update
As of 10:00 AM CDT, this issue has been resolved. If you are still experiencing any issues, please feel free to reach out to our live chat agents for further assistance.

Thank you

flax.arvixe.com- Network Disturbance

Posted: 6:59 am EDT 07/22/16

Updated: 2:59 pm EDT 08/01/16

Disruption Start Time: 7:00 am EDT 07/24/16

Estimated duration:

Status: Resolved

We're reaching out to let you know that we are currently experiencing a network disruption with the server flax.arvixe.com. All sites on the ip "143.95.251.91" are being effected at this time. If you have any questions or concerns, please reach out to our Live Chat team!

UPDATE: This issue has been resolved. If you see any further issues, please contact our live chat team!

allium.arvixe.com - email service issue

Posted: 6:54 am EDT 07/22/16

Updated: 11:54 am EDT 09/18/16

Issue Start Time: 5:30 am EDT 07/22/16

Estimated duration:

Status: Resolved

An issue was discovered this morning effecting email services for users on allium.arvixe.com. Our engineers are aware of the issue and are currently working to resolve it. We apologize for any issues you may be experiencing and will update this post as soon as we have resolution.

scarlet.arvixe.com - reboot needed

Posted: 6:42 pm EDT 07/18/16

Updated: 4:52 pm EDT 08/11/16

Maintenance Start Time: 9:00 pm EDT 07/19/16

Estimated duration: 1 hour

Status: Pending

An issue has been identified with the email service on the server scarlet.arvixe.com that will require rebooting the server to resolve. This maintenance has been scheduled for 20:00 CDT, on Tuesday, 18 July (tomorrow night), and should last no longer than 1 hour.

During this maintenance, all services will be unavailable on the server scarlet (ftp/email/web/database/etc...).

We apologize for any inconvenience, and will work to keep the disruption to an absolute minimum.

Thank you!

hyssop.arvixe.com - email service maintenance

Posted: 6:24 pm EDT 07/18/16

Updated: 6:34 pm EDT 07/18/16

Maintenance Start Time: 9:00 pm EDT 07/19/16

Estimated duration: 30 minutes

Status: Pending

An issue has been identified with the email service on the server hyssop.arvixe.com that will require taking the service offline in order to resolve. This maintenance has been scheduled for 20:00 CDT, on Tuesday, 18 July (tomorrow night), and should last no longer than 30 minutes.

During this maintenance, all email related services will be unavailable on the server hyssop (smtp/pop3/imap/webmail), and inbound email will be deferred for later delivery.

We apologize for any inconvenience, and will work to keep the disruption to an absolute minimum.

Thank you!

Network Interruption allium.arvixe.com

Posted: 7:52 am EDT 07/16/16

Updated: 9:37 am EDT 07/26/16

Disruption Start Time: 7:30 am EDT 07/16/16

Estimated duration:

Status: Resolved

We're reaching out to let you know that we are currently experiencing a network disruption with the server allium.arvixe.com. All sites on the ip "143.95.251.75" are inaccessible at this time. If you have any questions or concerns, please reach out to our Live Chat team!

UPDATE: This issue is now resolved. Please contact our team via live chat if you encounter any additional issues.

ENOM - Registrar Undergoing Unscheduled Maintenance

Posted: 1:35 pm EDT 07/15/16

Updated: 3:03 pm EDT 07/15/16

Maintenance Start Time: 4:30 pm EDT 07/14/16

Estimated duration:

Status: Resolved

Start Time: 16:30 EDT Time on Thursday, July 14 Latency in Enom Websites, and API There is a current ongoing unscheduled maintenance affecting delays to updates on accounts and domain names. The ability to manage domains will be affected during this outage.

Dallas VPS Nodes Network Interruption

Posted: 11:33 am EDT 07/15/16

Updated: 2:58 pm EDT 07/15/16

Disruption Start Time: 11:00 am EDT 07/15/16

Estimated duration:

Status: Resolved

We're reaching out to let you know that we're currently experiencing a network disruption with a number of Arvixe WSP VPS's on the Dallas VPS nodes. Our systems administration team is working hard to resolve the issue, and this status post will be updated when more information is available.

Update

This issue seems to have been resolved. If you continue to experience connectivity issues, please contact our Live Support team for assistance.

Thank you!

ivy.arvixe.com Network Interuption

Posted: 4:25 pm EDT 07/14/16

Updated: 10:14 am EDT 07/15/16

Disruption Start Time: 3:00 pm EDT 07/14/16

Estimated duration:

Status: Resolved

We are getting in touch to provide you with a Hosting Status update. As of 3:00 EDT, a network issue was identified which effects ivy.arvixe.com. Our System Administration team is actively working on this now and we will update this post as more information becomes available.

gerbera.arvixe.com Network Interuption

Posted: 11:32 am EDT 07/14/16

Updated: 11:54 am EDT 09/18/16

Disruption Start Time: 12:00 pm EDT 07/14/16

Estimated duration:

Status: Resolved

We are getting in touch to provide you with a Hosting Status update. As of 12:00 EDT, a network issue was identified which effects multiple users on the 143.95.249.52 shared IP. As such, some of the sites hosted may load slow or appear inaccessible. Our System Administration team is actively working on this now and we will update this post as more information becomes available.

crayon.mysitehosted.com Network Disruption

Posted: 7:45 am EDT 07/13/16

Updated: 11:56 am EDT 09/18/16

Disruption Start Time: 7:44 am EDT 07/13/16

Estimated duration: 4 hours

Status: Resolved

We wanted to reach out to let you know that we are currently experiencing a network disruption with the server crayon.mysitehosted.com. Our systems administration team is working hard on resolving the issue, and this post will be updated when more information is available.

Thank you!

dallaswin200.arvixeshared.com Service Interruption

Posted: 5:13 pm EDT 07/11/16

Updated: 8:22 am EDT 07/14/16

Disruption Start Time: 5:00 am EDT 07/11/16

Estimated duration: 1 day

Status: Resolved

We're reaching out to let you know that we're currently experiencing a service interruption with dallaswin200.arvixeshared.com. All services appear to be down at this time. Our systems administration team is actively working to resolve this issue now.

Update: We would like to provide an update on the status of this server, currently the server is online and is experiencing connection issues on the main IP. We are working with the Data center to have this resolved as quickly as possible and will update once this has been fixed.

Update: This issue has been resolved. If you continue to experience issues or have any questions, please reach our to our support team. Thank you!

ayeaye.arvixe.com Disk Maintenance

Posted: 8:12 am EDT 07/07/16

Updated: 11:04 am EDT 07/07/16

Maintenance Start Time: 8:12 am EDT 07/07/16

Estimated duration: 4 hours

Status: Resolved

We wanted to reach out to let you know that we are currently performing disk maintenance on the server ayeaye.arvixe.com. Our system administration team is working hard on resolving the issue, and this post will be updated when more information is available.

We sincerely apologize for the inconvenience this issue has caused. We understand service reliability is of the utmost importance. If you have any further questions please reach out to our support team and we will do our best to answer them!

Update: As of 11:00 EDT, this issue has been resolved. If you continue to experience any issues please reach out to our customer service team and we would be happy to help.

juniper.arvixe.com Maintenance

Posted: 3:53 pm EDT 07/05/16

Updated: 11:55 am EDT 09/18/16

Maintenance Start Time: 2:28 pm EDT 07/05/16

Estimated duration:

Status: Resolved

We are currently preforming Disk Maintenance on the Juniper server. The server may be unavailable during this time. We will post further updates here as they become available.

Network Disruption | nightshade.arvixe.com

Posted: 10:46 am EDT 07/05/16

Updated: 8:46 am EDT 07/07/16

Disruption Start Time: 7:00 am EDT 07/04/16

Estimated duration:

Status: Resolved

We wanted to reach out to let you know that we are currently experiencing a network disruption with the server nightshade.arvixe.com. Our systems administration team is working hard on resolving the issue, and this post will be updated when more information is available.

Thank you!

Update: This issue has been resolved.

dallas133.arvixeshared.com Network Disruption

Posted: 7:24 pm EDT 07/04/16

Updated: 3:23 pm EDT 07/09/16

Disruption Start Time: 9:15 am EDT 07/03/16

Estimated duration:

Status: Resolved

We have identified an issue affecting the IP 143.95.150.163 on dallas133.arvixeshared.com. We sincerely apologize for any inconvenience which this has caused.

Services such as ftp/mail/ssh/cPanel should still be accessible via the hostname 'dallas133.arvixeshared.com' in the interim. We will provide updates as we work on this issue. If you have any questions or concerns regarding this issue, don't hesitate to reach out to us, and we'll do our best to answer them.

UPDATE

As of 9:00 PM CDT, this issue has been resolved. If you continue to experience issues, please reach out to our support team for more assistance.

Thank you!

camellia.arvxie.com Network Interuption

Posted: 6:52 pm EDT 06/30/16

Updated: 10:46 am EDT 07/14/16

Disruption Start Time: 11:00 am EDT 06/30/16

Estimated duration:

Status: Resolved

As of 11:00 AM CDT, a service issue was identified on camellia.arvixe.com. The Administration team is actively working on this now and we will update this post as more information becomes available. We sincerely apologize for the inconvenience this issue has caused. We understand service reliability is of the utmost importance. If you have any further questions please let us know and we will do our best to answer them!

speedwell.arvixe.com Network Interuption

Posted: 7:50 am EDT 06/29/16

Updated: 7:37 am EDT 06/30/16

Disruption Start Time: 7:49 am EDT 06/29/16

Estimated duration: 4 hours

Status: Resolved

We are getting in touch to provide you with a Hosting Status update. As of 06:30 EDT, a network issue was identified which effects the speedwell.arvixe.com server. As such, some of the sites hosted on 143.95.251.31 may appear inaccessible. Our System Administration team is actively working on this now and we will update this post as more information becomes available.

We sincerely apologize for the inconvenience this issue has caused. We understand service reliability is of the utmost importance. If you have any further questions please let us know and we will do our best to answer them!

Update: As of 20:22 EDT, this issue has been resolved. If you continue to experience any issues, please reach out to our support team for assistance. Thank you!

speedwell.arvixe.com Network Interuption

Posted: 9:56 am EDT 06/26/16

Updated: 6:06 am EDT 06/29/16

Disruption Start Time: 10:30 am EDT 06/26/16

Estimated duration:

Status: Resolved

We are getting in touch to provide you with a Hosting Status update. As of 10:30 EDT, a network issue was identified which effects the speedwell.arvixe.com server. As such, some of the sites hosted on 143.95.251.31 may appear inaccessible. Our System Administration team is actively working on this now and we will update this post as more information becomes available.

We sincerely apologize for the inconvenience this issue has caused. We understand service reliability is of the utmost importance. If you have any further questions please let us know and we will do our best to answer them!

Update: As of 5:03 CDT this issue has been resolved.

Multiple Server Maintenance

Posted: 9:38 pm EDT 06/21/16

Updated: 4:38 pm EDT 08/11/16

Maintenance Start Time: 10:00 pm EDT 06/21/16

Estimated duration: 1 hour

Status: Resolved

We wanted to reach out to let you know that we are doing maintenance on multiple shared servers on Tuesday, June 21st.

fennel.arvixe.com
nightshade.arvixe.com
poppy.arvixe.com
white.mysitehosted.com

The maintenance will start at 10 PM EDT, and it will include rebooting all of the listed servers.
Each server should be back online within 10 - 15 minutes.

More updates will be posted here when the maintenance is completed.

Update: This maintenance was completed without incident.

WSP errors on multiple servers

Posted: 11:10 am EDT 06/20/16

Updated: 5:38 am EDT 06/29/16

Issue Start Time: 8:00 am EDT 06/20/16

Estimated duration:

Status: Resolved

We are getting in touch to let you know that we are expšeriencing errors with WSP on multiple shared ASP servers:

brown.mysitehosted.com red.mysitehosted.com jasmine.arvixe.com blue.mysitehosted.com camellia.arvixe.com

The issue is being worked on by our system administration team and we will provide more information as soon as we'll have any.

This issue has been resolved at this time.

Temporary Network Disruption

Posted: 8:36 pm EDT 06/16/16

Updated: 12:00 am EDT 06/17/16

Disruption Start Time: 4:31 pm EDT 06/16/16

Estimated duration:

Status: Resolved

We are getting in touch to provide you with a Hosting Status update. As of 04:31 EDT 06/16/2016, a network issue was identified which effects multiple servers. As such, some of the sites hosted may load slow or appear inaccessible. Our System Administration team is actively working on this now and we will update this post as more information becomes available.

We sincerely apologize for the inconvenience this issue has caused. We understand service reliability is of the utmost importance. If you have any further questions please let us know and we will do our best to answer them!

UPDATE: As of 10:57 EDT, this is resolved. Should you continue to encounter any issues, please feel free to reach out to our live support for assistance. Thank you.

Multiple Server Maintenance

Posted: 1:06 pm EDT 06/09/16

Updated: 4:38 pm EDT 08/11/16

Maintenance Start Time: 10:00 pm EDT 06/09/16

Estimated duration: 2 hours

Status: Resolved

We wanted to reach out to let you know that we are doing maintenance on multiple shared servers on Thursday, June 9th.

iris.arvixe.com
lilac.arvixe.com
nettle.arvixe.com
palm.arvixe.com
yellow.mysitehosted.com
red.mysitehosted.com
clove.arvixe.com
fern.arvixe.com

The maintenance will start at 10 PM EDT, and it will include rebooting all of the listed servers.
Each server should be back online within 10 - 15 minutes.

More updates will be posted here when the maintenance is completed.

Multiple Server Maintenance

Posted: 10:56 am EDT 06/08/16

Updated: 4:39 pm EDT 08/11/16

Maintenance Start Time: 10:00 pm EDT 06/08/16

Estimated duration: 2 hours

Status: Resolved

We wanted to reach out to let you know that we are doing maintenance on multiple shared servers on Wednesday, June 8th.

lily.arvixe.com
holly.arvixe.com
milfoil.arvxie.com
basil.arvixe.com
oak.arvixe.com
foxglove.arvixe.com
jasmine.arvixe.com
mandrake.arvixe.com
parsley.arvixe.com

The maintenance will start at 10 PM EDT, and it will include rebooting all of the listed servers.
Each server should be back online within 10 - 15 minutes.

More updates will be posted here when the maintenance is completed.

Multiple Server Maintenance

Posted: 4:53 pm EDT 06/07/16

Updated: 4:40 pm EDT 08/11/16

Maintenance Start Time: 10:00 pm EDT 06/07/16

Estimated duration: 2 hours

Status: Resolved

We wanted to reach out to let you know that we are doing maintenance on multiple shared servers on Tuesday, June 7th:

lynx.arvixe.com
tern.arvixe.com
oyster.arvixe.com
maple.arvixe.com
wren.arvixe.com
squid.arvixe.com
leaf.arvixe.com
orchid.arvixe.com
tompanther.arvixe.com
impala.arvixe.com
lead.mysitehosted.com
ibis.arvixe.com
warhawk.arvixe.com
cardinal.arvixe.com
lapwing.arvixe.com
nighthawk.arvixe.com
baboon.arvixe.com
antelope.arvixe.com
endine.arvixe.com

The maintenance will start at 10 PM EDT, and it will include rebooting all of the listed servers.
Each server should be back online within 10 - 15 minutes.

More updates will be posted here when the maintenance is completed.

Multiple Server Maintenance

Posted: 12:47 pm EDT 06/03/16

Updated: 4:40 pm EDT 08/11/16

Maintenance Start Time: 10:00 pm EDT 06/03/16

Estimated duration: 2 hours

Status: Resolved

We wanted to reach out to let you know that we are doing maintenance on multiple shared servers on Friday, June 3rd.

cactus.arvixe.com
april.arvixe.com
brown.mysitehosted.com
dodder.arvixe.com
flax.arvixe.com
ivy.arvixe.com
saffron.arvixe.com
sunflower.arvixe.com
bluebell.arvixe.com
magenta.mysitehosted.com
azhar.arvixe.com
grass.arvixe.com
orchid.arvixe.com

The maintenance will start at 10 PM EDT, and it will include rebooting all of the listed servers.
Each server should be back online within 10 - 15 minutes.

More updates will be posted here when the maintenance is completed.

Extended Maintenance for paca.arvixe.com

Posted: 11:56 pm EDT 06/02/16

Updated: 12:47 am EDT 06/03/16

Maintenance Start Time: 11:30 pm EDT 06/02/16

Estimated duration: 1 hour

Status: Resolved

There will be continued maintenance for paca.arvixe.com for the next 30-60 minutes.

This post will be updated if the maintenance is expected to last longer than 60 minutes.

UPDATE: Maintenance still in progress at 00:15 EDT This post will be updated in 30 minutes if the maintenance has not completed.

Maintenance is complete. Paca is back online

Multiple Server Maintenance

Posted: 10:52 pm EDT 06/02/16

Updated: 4:41 pm EDT 08/11/16

Maintenance Start Time: 10:00 pm EDT 06/02/16

Estimated duration: 2 hours

Status: Resolved

We wanted to reach out to let you know that we are doing maintenance on multiple shared servers on Thursday, June 2nd.

galah.arvixe.com
paca.arvixe.com
swine.arvixe.com
bobcat.arvixe.com
sardine.arvixe.com
canary.arvixe.com
jerboa.arvixe.com
bohor.arvixe.com
highlighter.mysitehosted.com
grison.arvixe.com
scarlet.arvixe.com

The maintenance will start at 10 PM EDT, and it will include rebooting all of the listed servers.
Each server should be back online within 10 - 15 minutes.

More updates will be posted here when the maintenance is completed.

rose.arvixe.com - Scheduled Maintenance

Posted: 5:41 pm EDT 06/02/16

Updated: 4:04 am EDT 06/04/16

Maintenance Start Time: 11:00 pm EDT 06/03/16

Estimated duration: 1 hour

Status: Resolved

We will be taking rose.arvixe.com offline at 10 PM CDT tomorrow, Friday, June 3rd.

We will do our best to minimize this maintenance window, and expect it to be no longer than 1 hour. We will update this post as we have additional information related to the maintenance.

Thank you in advance for your understanding and patronage!

CALANTHA Network Interruption

Posted: 3:45 pm EDT 06/02/16

Updated: 7:41 am EDT 06/22/16

Disruption Start Time: 3:00 pm EDT 06/02/16

Estimated duration:

Status: Resolved

We are getting in touch to provide you with a Hosting Status update. As of 15:30 EDT a network issue was identified with the CALANTHA server.

Our System Administration team is actively working on this now and we will update this post as more information becomes available. Websites on the effected IP will be inaccessible until the issue is resolved.

UPDATE
As of 14:15 EDT, this issue has been resolved. If you continue to experience issues, please reach out to our live support for assistance. Thank you.

Node maintenance block - OS migrations

Posted: 11:08 pm EDT 06/01/16

Updated: 11:25 pm EDT 06/02/16

Maintenance Start Time: 11:00 pm EDT 06/01/16

Estimated duration: 12 hours

Status: Resolved

There is scheduled OS migrations happening to the following arvixe servers tonight. Expected duration is up to 2 hours per node:

goshawk.arvixe.com hedgehog.arvixe.com barnacle.arvixe.com wormwood.arvixe.com elk.arvixe.com barberry.arvixe.com coney.arvixe.com barret.arvixe.com flamingo.arvixe.com buffalo.arvixe.com
langur.arvixe.com

Langur Service Interruption

Posted: 12:27 am EDT 06/01/16

Updated: 11:43 am EDT 06/01/16

Disruption Start Time: 12:25 am EDT 06/01/16

Estimated duration: 4 hours

Status: Resolved

As of 0:25 EDT, we've identified an issue with langur server. As such, sites hosted on the servers are currently inaccessible. Our System Administration team is actively working on this now and we will update this post as more information becomes available.

We sincerely apologize for the inconvenience this issue has caused. We understand service reliability is of the utmost importance. If you have any further questions please let us know and we will do our best to answer them!

UPDATE: As of 10:40 CDT this issue has been resolved. Please let us know if any additional issues are experienced on this server.

Multiple Servers Planned Maintenance

Posted: 10:59 pm EDT 05/31/16

Updated: 10:11 am EDT 06/03/16

Maintenance Start Time: 9:00 pm EDT 05/31/16

Estimated duration: 12 hours

Status: Resolved

We are conducting planned maintenance on the following servers Tuesday, May 31st, beginning at 21:00 CDT:

dunlin.arvixe.com
iguana.arvixe.com mako.arvixe.com wildcat.arvixe.com
cheetah.arvixe.com crayon.mysitehosted.com gamma.webeasyserver.com ringtail.arvixe.com

The entire maintenance window is expected to last 12 hours. During this time each server will undergo maintenance that is expected to last no more than 1-2 hours.

More updates will be posted here when the maintenance is completed.

We do apologize in advance for the inconvenience, and appreciate your continued patronage.

TROPAEOLUM Network Disruption

Posted: 11:56 am EDT 05/31/16

Updated: 10:23 am EDT 06/03/16

Disruption Start Time: 11:56 am EDT 05/31/16

Estimated duration:

Status: Resolved

As of 10:25 EDT, we've identified an issue with TROPAEOLUM server. As such, sites hosted on the server may sometimes appear inaccessible. Our System Administration team is actively working on this now and we will update this post as more information becomes available.

We sincerely apologize for the inconvenience this issue has caused. We understand service reliability is of the utmost importance. If you have any further questions please let us know and we will do our best to answer them!

Update: Services are back to normal

TROPAEOLUM + LINNAEA Service Disruption

Posted: 10:25 am EDT 05/31/16

Updated: 10:41 am EDT 05/31/16

Disruption Start Time: 10:24 am EDT 05/31/16

Estimated duration:

Status: Resolved

As of 10:25 EDT, we've identified an issue with TROPAEOLUM + LINNAEA servers. As such, sites hosted on the servers are currently inaccessible. Our System Administration team is actively working on this now and we will update this post as more information becomes available.

We sincerely apologize for the inconvenience this issue has caused. We understand service reliability is of the utmost importance. If you have any further questions please let us know and we will do our best to answer them!

UPDATE As of 10:41 EDT This issue has now been resolved. If you see any issues with your site please let us know via livechat or in a ticket, thanks.

Box Network Interruption

Posted: 9:29 am EDT 05/31/16

Updated: 11:45 am EDT 06/03/16

Issue Start Time: 9:25 am EDT 05/31/16

Estimated duration:

Status: Resolved

As of 09:25 EDT, we've identified an issue with Box.mysitehosted.com server. As such, some sites hosted on the server are currently inaccessible. Our System Administration team is actively working on this now and we will update this post as more information becomes available.

We sincerely apologize for the inconvenience this issue has caused. We understand service reliability is of the utmost importance. If you have any further questions please let us know and we will do our best to answer them!

UPDATE As of 11:38 AM EST this issue is resolved. If you continue see any issues with your site please let us know via livechat or in a ticket. Thanks!

Crowfoot Network Interruption

Posted: 4:15 am EDT 05/31/16

Updated: 6:09 am EDT 06/29/16

Disruption Start Time: 4:15 am EDT 05/31/16

Estimated duration:

Status: Resolved

As of 04:15 EDT, we've identified an issue with Crowfoot.arvixe.com server. Sites hosted on the server are currently inaccessible. Our System Administration team is actively working on this now and we will update this post as more information becomes available.

We sincerely apologize for the inconvenience this issue has caused. We understand service reliability is of the utmost importance. If you have any further questions please let us know and we will do our best to answer them!

Aster.arvixe.com WSP disruption

Posted: 1:38 am EDT 05/31/16

Updated: 3:15 pm EDT 06/03/16

Issue Start Time: 8:00 am EDT 05/30/16

Estimated duration:

Status: Resolved

We are getting in touch to provide you with a Hosting Status update. As of 08:30 EDT, our team detected an issue with Website panel on Aster Server. Our System Administration team is actively working on this now and we will update this post as more information becomes available.

We sincerely apologize for the inconvenience this issue has caused. We take uptime extremely seriously and know it is absolutely vital to our customer's web presence. If you have any further questions please let us know and we will do our best to answer them!

UPDATE As of 03:15 PM EST this issue has been resolved. Please let us know if any additional issues are experienced on this server.

Hornbill Network Interruption

Posted: 7:03 pm EDT 05/30/16

Updated: 5:06 pm EDT 05/31/16

Issue Start Time: 6:30 pm EDT 05/30/16

Estimated duration:

Status: Resolved

We are getting in touch to provide you with a Hosting Status update. As of 18:30 EDT, a network issue was identified on hornbill.arvixe.com. As such, some of the sites on the server may appear inaccessible. Our System Administration team is actively working on this now and we will update this post as more information becomes available.

We sincerely apologize for the inconvenience this issue has caused. We understand service reliability is of the utmost importance. If you have any further questions please let us know and we will do our best to answer them!

UPDATE This issue was resolved, sorry for the inconvenience.

Network Disturbance on dallaswin200.arvixeshared.com

Posted: 1:56 pm EDT 05/26/16

Updated: 2:55 pm EDT 05/26/16

Disruption Start Time: 1:50 pm EDT 05/26/16

Estimated duration:

Status: Resolved

We are getting in touch to provide you with a Hosting Status update. As of 13:50 EDT, we detected a network disturbance causing issues with several services on dallaswin200.arvixeshared.com. Our System Administration team is actively working on this now and we will update this post as more information becomes available.

We sincerely apologize for the inconvenience this issue has caused. We understand service reliability is of the utmost importance. If you have any further questions please let us know and we will do our best to answer them!

UPDATE: 14:52 EDT The issue on dallaswin200.arvixeshared.com has been resolved. If you are still experiencing any issues, please contact our Live Support teams so we may assist you.

Maintenance - Multiple Servers

Posted: 7:21 pm EDT 05/25/16

Updated: 4:03 pm EDT 05/29/16

Maintenance Start Time: 10:00 pm EDT 05/26/16

Estimated duration: 12 hours

Status: Resolved

We will be conducting maintenance on the following servers Thursday, May 26th, beginning at 21:00 CDT:

april.arvixe.com
basil.arvixe.com
brown.mysitehosted.com
cactus.arvixe.com
dodder.arvixe.com
flax.arvixe.com
foxglove.arvixe.com
ivy.arvixe.com
jasmine.arvixe.com
oak.arvixe.com
scarlet.arvixe.com

The entire maintenance window is expected to last 12 hours. During this time each server will undergo maintenance that is expected to last no more than 1-2 hours.

More updates will be posted here when the maintenance is completed.

We do apologize in advance for the inconvenience, and appreciate your continued patronage.

***UPDATE*** This operation was completed within the time frame allocated. if you are experiencing any issues, please let our staff know on livechat or in a ticket. Thanks.

Maintenance for Multiple Servers

Posted: 5:01 pm EDT 05/25/16

Updated: 2:05 am EDT 05/26/16

Maintenance Start Time: 10:00 pm EDT 05/25/16

Estimated duration: 12 hours

Status: Resolved

We will be conducting maintenance on the following servers today, May 25th, beginning at 21:00 CDT:

cyan.mysitehosted.com
palm.arvixe.com
yellow.mysitehosted.com
pink.mysitehosted.com
red.mysitehosted.com
white.mysitehosted.com
bamboo.arvixe.com
clove.arvixe.com
poppy.arvixe.com
rose.arvixe.com

The entire maintenance window is expected to last 12 hours. During this time each server will undergo maintenance that is expected to last no more than 1-2 hours.

More updates will be posted here when the maintenance is completed.

We do apologize in advance for the inconvenience, and appreciate your continued patronage.
UPDATE: As of 10:00 EDT, this maintenance has been started. Services on the affected servers may be unavailable for the duration.
UPDATE: As of 02:00 EDT, this has been completed. Should you continue to encounter any issues, please feel free to reach out to our live support for assistance. Thank you.

TIGERLILLY MAIN IP Network Disruption.

Posted: 3:01 pm EDT 05/25/16

Updated: 4:08 pm EDT 05/25/16

Disruption Start Time: 2:57 pm EDT 05/25/16

Estimated duration:

Status: Resolved

We are getting in touch to provide you with a Hosting Status update. As of 14.57 EDT, a network issue was identified on the servers Main IP. As such the emails and the control panel are only affected. Our System Administration team is actively working on this now and we will update this post as more information becomes available.

We sincerely apologize for the inconvenience this issue has caused. We understand service reliability is of the utmost importance. If you have any further questions please let us know and we will do our best to answer them!

UPDATE This issue has now been resolved, please if you see any issues then please do not hesitate in getting in touch via livechat or in a ticket. Thanks.

Divider Network Interruption

Posted: 8:05 pm EDT 05/23/16

Updated: 3:46 am EDT 05/24/16

Disruption Start Time: 8:00 pm EDT 05/23/16

Estimated duration: 4 hours

Status: Resolved

We are getting in touch to provide you with a Hosting Status update. As of 20:00 EDT, a network issue was identified on divider.arvixe.com. As such, some of the sites on the server may appear inaccessible. Our System Administration team is actively working on this now and we will update this post as more information becomes available.

We sincerely apologize for the inconvenience this issue has caused. We understand service reliability is of the utmost importance. If you have any further questions please let us know and we will do our best to answer them!

UPDATE As of 03:45 EDT, server is back up. Should you continue to encounter any issues, please feel free to reach out to our live support. Thank you.

DOGHORN Service disruption

Posted: 3:10 pm EDT 05/23/16

Updated: 11:23 am EDT 05/25/16

Disruption Start Time: 3:10 pm EDT 05/23/16

Estimated duration:

Status: Resolved

We are getting in touch to provide you with a Hosting Status update. As of 15:10 EDT, a network issue was identified on server DOGHORN. As such, the sites on the server may appear inaccessible. Our System Administration team is actively working on this now and we will update this post as more information becomes available.

We sincerely apologize for the inconvenience this issue has caused. We understand service reliability is of the utmost importance. If you have any further questions please let us know and we will do our best to answer them!

Update: As of 20:07 CDT we continue to work to restore services to doghorn.arvixe.com. We do not have an exact timeframe for when services may be restored, but we are working diligently to restore them as quickly as possible.

UPDATE: The server is still being worked on by our system administration team. We expect the server to be back online soon.

UPDATE: The server has been fixed and it's back online now.

Multiple Server Maintenance

Posted: 1:17 am EDT 05/23/16

Updated: 1:04 pm EDT 05/25/16

Maintenance Start Time: 10:00 pm EDT 05/23/16

Estimated duration: 12 hours

Status: Resolved

We wanted to reach out to let you know that we are doing maintenance on multiple shared servers on Monday, May 23rd:

woad.arvixe.com
aven.arvixe.com
lilac.arvixe.com
spiraea.arvixe.com
carnation.arvixe.com
sage.arvixe.com
nettle.arvixe.com
speedwell.arvixe.com
tigerlily.arvixe.com
dandelion.arvixe.com

The maintenance will start at 10 PM EDT, and it will include rebooting all of the listed servers. Each server should be back online within 5 - 10 minutes.

More updates will be posted here when the maintenance is completed.

UPDATE: Unfortunately this maintenance was unable to be completed during the original maintenance window. The new maintenance window is from 21:00 CDT, May 24th until 9:00 CDT, May 25th. Each server will need to be brought offline for approximately 1-2 hours at some point during the maintenance window. We do apologize in advance for the inconvenience, and appreciate your continued patience.

UPDATE: This maintenance is now beginning. Services on affected servers may be inaccessible until it is complete

UPDATE: This maintenance has been completed. Should you continue to encounter any issues, please feel free to reach out to our live support for assistance. Thank you.

Dallas135 Service Interruption

Posted: 7:10 am EDT 05/22/16

Updated: 2:59 pm EDT 05/22/16

Disruption Start Time: 12:00 am EDT 05/22/16

Estimated duration:

Status: Resolved

We are getting in touch to provide you with a Hosting Status update. As of 07:00 EDT, a network issue was identified on Dallas135.arvixeshared.com. As such, the sites on the server may appear inaccessible. Our System Administration team is actively working on this now and we will update this post as more information becomes available.

We sincerely apologize for the inconvenience this issue has caused. We understand service reliability is of the utmost importance. If you have any further questions please let us know and we will do our best to answer them!

UPDATE As of 10:58 AM EDT this issue has now been resolved by our system admin team and the server is back up now. If you see any issues with your sites please do get in touch. Thanks.

Lynx Service Disruption

Posted: 11:07 pm EDT 05/19/16

Updated: 11:31 pm EDT 05/19/16

Issue Start Time: 11:00 pm EDT 05/19/16

Estimated duration: 1 hour

Status: Resolved

We are getting in touch to provide you with a Hosting Status update. As of 23:00 EDT, a network issue was identified on lynx.arvixe.com. As such, the sites on the server may appear inaccessible. Our System Administration team is actively working on this now and we will update this post as more information becomes available.

We sincerely apologize for the inconvenience this issue has caused. We understand service reliability is of the utmost importance. If you have any further questions please let us know and we will do our best to answer them!

UPDATE This issue is now resolved.

lin.arvxe.com DNS issues

Posted: 9:22 pm EDT 05/18/16

Updated: 2:00 am EDT 05/19/16

Issue Start Time: 9:00 pm EDT 05/18/16

Estimated duration:

Status: Resolved

We are getting in touch to provide you with a Hosting Status update. As of 21:00 EDT, a DNS issue was identified on lin.arvixe.com. As such, the sites on the server may appear inaccessible. Our System Administration team is actively working on this now and we will update this post as more information becomes available.

We sincerely apologize for the inconvenience this issue has caused. We understand service reliability is of the utmost importance. If you have any further questions please let us know and we will do our best to answer them!

UPDATE 5/19/2016 01:59 EDT: This is now resolved.

CALANTHA Network Disruption

Posted: 6:35 pm EDT 05/18/16

Updated: 10:27 am EDT 06/02/16

Disruption Start Time: 6:30 pm EDT 05/18/16

Estimated duration:

Status: Resolved

We are getting in touch to provide you with a Hosting Status update. As of 18:30 EDT a network issue was identified with the CALANTHA server.

Our System Administration team is actively working on this now and we will update this post as more information becomes available. Websites on the effected IP will be inaccessible until the issue is resolved.

UPDATE This network issue is still in progress. Our System Administrators are working to restore services as soon as is possible.

UPDATE As of 05/25 This network issue is still in progress. Our System Administrators are working to restore services as soon as is possible.

UPDATE As of 6/2 this issue has been resolved. Please contact our live support team if you encounter any remaining issues.

LYNX Disruption to Service

Posted: 1:59 pm EDT 05/18/16

Updated: 5:14 pm EDT 05/18/16

Disruption Start Time: 1:58 pm EDT 05/18/16

Estimated duration:

Status: Resolved

We are getting in touch to provide you with a Hosting Status update. As of 13:58 EDT, a network issue was identified on lynx.arvixe.com. As such, the sites on the server may appear inaccessible. Our System Administration team is actively working on this now and we will update this post as more information becomes available.

We sincerely apologize for the inconvenience this issue has caused. We understand service reliability is of the utmost importance. If you have any further questions please let us know and we will do our best to answer them!

UPDATE As of 15:19 PM EDT this issue has now been resolved, if you still see any issues with your site please let us know.

Multiple shared servers maintenance - 05/17 2016

Posted: 2:07 pm EDT 05/17/16

Updated: 2:56 am EDT 05/18/16

Maintenance Start Time: 10:00 pm EDT 05/17/16

Estimated duration: 2 hours

Status: Resolved

We wanted to reach out to let you know that we are doing maintenance
on multiple shared servers on Monday, May 16th:

juniper.arvixe.com
milfoil.arvixe.com
fennel.arvixe.com
crowfoot.arvixe.com
iris.arvixe.com
snare.arvixe.com

The maintenance will start at 10 PM EDT, and it will include rebooting
listed servers, along with updating the Windows license. Each server
should be back online within 60 - 120 minutes.

More updates will be posted here when the maintenance is completed.

UPDATE This maintenance is now in progress. Sites on the affected servers may be inaccessible for its duration. UPDATE As of 02:55 EDT, this maintenance has been completed. Should you continue to encounter any issues, please feel free to reach out to our live support for assistance. Thank you.

LYNX Network Disruption

Posted: 9:54 am EDT 05/17/16

Updated: 9:02 am EDT 05/18/16

Disruption Start Time: 9:53 am EDT 05/17/16

Estimated duration:

Status: Resolved

We are getting in touch to provide you with a Hosting Status update. As of 09:53 EDT, a network issue was identified on lynx.arvixe.com. As such, some of the sites on the server may appear inaccessible. Our System Administration team is actively working on this now and we will update this post as more information becomes available.

We sincerely apologize for the inconvenience this issue has caused. We understand service reliability is of the utmost importance. If you have any further questions please let us know and we will do our best to answer them!

UPDATE: As of 8:05 EDT, this is resolved. Should you continue to encounter any issues, please feel free to reach out to our live support for assistance. Thank you.

Arvixe Helpdesk Interruption

Posted: 5:18 am EDT 05/17/16

Updated: 7:05 am EDT 05/17/16

Disruption Start Time: 5:00 am EDT 05/17/16

Estimated duration:

Status: Resolved

We are getting in touch to provide you with a Hosting Status update. As of 05:00 EDT, an issue was identified with the helpdesk. As such, ticket replies may not update on the system. Our System Administration team is actively working on this now and we will update this post as more information becomes available. Live chat support continues to function normally.

We sincerely apologize for the inconvenience this issue has caused. We understand service reliability is of the utmost importance. If you have any further questions please let us know and we will do our best to answer them!

UPDATE 07:05 EDT: This is now resolved. Sincere apologies for the trouble.

Aardvark Network Interruption

Posted: 3:16 am EDT 05/17/16

Updated: 5:06 pm EDT 06/10/16

Maintenance Start Time: 3:15 am EDT 05/17/16

Estimated duration:

Status: Resolved

We are getting in touch to provide you with a Hosting Status update. As of 03:15 EDT, a network issue was identified on aardvark.arvixe.com. As such, some of the sites on the server may appear inaccessible. Our System Administration team is actively working on this now and we will update this post as more information becomes available.

We sincerely apologize for the inconvenience this issue has caused. We understand service reliability is of the utmost importance. If you have any further questions please let us know and we will do our best to answer them!

Abyssinian Network Interruption

Posted: 1:06 am EDT 05/14/16

Updated: 1:58 am EDT 05/24/16

Disruption Start Time: 1:00 am EDT 05/14/16

Estimated duration:

Status: Resolved

As of 01:00 EDT we've identified a network issue with abyssinian.arvixe.com. As such, some sites hosted on the server may appear inaccessible. Our System Administration team is actively working on this now and we will update this post as more information becomes available.

We sincerely apologize for the inconvenience this issue has caused. We understand service reliability is of the utmost importance. If you have any further questions please let us know and we will do our best to answer them!

UPDATE As of 23:15 EDT This issue is still ongoing. We apologize for the delay.

UPDATE As of 05:20 EDT, our team is still working on this. We apologize for the inconvenience and highly appreciate your continued patience in this regard. Thank you.

UPDATE This is resolved. Should you continue to encounter any issues, please feel free to reach out to our live support. Thank you.

Network Disruption - spiraea.arvixe.com

Posted: 4:48 pm EDT 05/12/16

Updated: 4:01 pm EDT 06/06/16

Disruption Start Time: 12:00 am EDT 05/12/16

Estimated duration:

Status: Resolved

As of 16:43 EDT we've identified a network issue with spiraea.arvixe.com. As such, some sites hosted on the server may appear inaccessible. Our System Administration team is actively working on this now and we will update this post as more information becomes available.

We sincerely apologize for the inconvenience this issue has caused. We understand service reliability is of the utmost importance. If you have any further questions please let us know and we will do our best to answer them!

UPDATE As of 05/25 This issue is still in progress. We apologize for the inconvenience and continue to work to resolve this it as soon as possible.

Service disruption - holly.arvixe.com

Posted: 10:57 am EDT 05/12/16

Updated: 2:02 am EDT 05/25/16

Disruption Start Time: 12:00 am EDT 05/12/16

Estimated duration:

Status: Resolved

We are combining all threads related to the sever holly.arvixe.com in this one
status post.

Unfortunately, we have been experiencing service disruptions on the server holly
for some time. Main services on the server, including IIS, are having stability
issues and we are not able to keep them online. Our system administrators are
working on this issue and we are doing our best to get the server fully back online
as soon as possible.

We understand that this service interruption has caused problems for you and your
customers and we would like to apologize for that. More information about this
issue will be posted in this thread.

IIS and mail services have been stabilized and we believe that there will be no further
issues with it. We are still experiencing problems with WSP, which is being worked on
by our system administration staff.

UPDATE: This is resolved.

Lotus Network Disruption

Posted: 10:28 pm EDT 05/11/16

Updated: 8:55 am EDT 05/12/16

Disruption Start Time: 9:00 pm EDT 05/11/16

Estimated duration:

Status: Resolved

We are getting in touch to provide you with a Hosting Status update. As of 21:00 EDT, a network issue was identified on lodus.arvixe.com. As such, some of the sites on the server may appear inaccessible. Our System Administration team is actively working on this now and we will update this post as more information becomes available.

We sincerely apologize for the inconvenience this issue has caused. We understand service reliability is of the utmost importance. If you have any further questions please let us know and we will do our best to answer them!

UPDATE: This is currently resolved. Should you continue to encounter any issues, please feel free to reach out to our live support. Thank you.

Aardvark Network Interruption

Posted: 10:24 pm EDT 05/11/16

Updated: 8:53 am EDT 05/12/16

Disruption Start Time: 10:20 pm EDT 05/11/16

Estimated duration: 4 hours

Status: Resolved

We are getting in touch to provide you with a Hosting Status update. As of 22:20 EDT, a network issue was identified on aardvark.arvixe.com. As such, some of the sites on the server may appear inaccessible. Our System Administration team is actively working on this now and we will update this post as more information becomes available.

We sincerely apologize for the inconvenience this issue has caused. We understand service reliability is of the utmost importance. If you have any further questions please let us know and we will do our best to answer them!

UPDATE: This is currently resolved. Should you continue to encounter any issues, please feel free to reach out to our live support. Thank you.

Multiple shared servers maintenance - 05/13 2016

Posted: 1:33 pm EDT 05/11/16

Updated: 10:54 pm EDT 05/13/16

Maintenance Start Time: 10:00 pm EDT 05/13/16

Estimated duration: 30 minutes

Status: Resolved

We wanted to reach out to let you know that we are doing maintenance
on multiple shared servers on Friday, May 13th:

orchid.arvixe.com
allium.arvixe.com
blossom.arvixe.com
calantha.arvixe.com
rosebloom.arvixe.com
blue.mysitehosted.com
seaweed.arvixe.com
gerbera.arvixe.com
green.mysitehosted.com
maroon.mysitehosted.com
camellia.arvixe.com
lin.arvixe.com
petunia.arvixe.com
flax.arvixe.com
ivy.arvixe.com
mandrake.arvixe.com
parsley.arvixe.com
saffron.arvixe.com
sunflower.arvixe.com
bluebell.arvixe.com
fern.arvixe.com
magenta.mysitehosted.com
ahzar.arvixe.com

The maintenance will start at 10 PM EDT, and it will include rebooting
listed servers. Each server should be back online within 5 - 10 minutes.

More updates will be posted here when the maintenance is completed.

UPDATE This maintenance has been postponed. Thank you for your patience.

UPDATE This maintenance has begun. The affected servers will be inaccessible while the maintenance is performed.
UPDATE This maintenance is now complete. All services on affected servers should now be restored.

Multiple shared servers maintenance - 05/12 2016

Posted: 1:31 pm EDT 05/11/16

Updated: 10:52 pm EDT 05/12/16

Maintenance Start Time: 10:00 pm EDT 05/12/16

Estimated duration: 30 minutes

Status: Resolved

We wanted to reach out to let you know that we are doing maintenance
on multiple shared servers on Thursday, May 12th:

bamboo.arvixe.com
clove.arvixe.com
poppy.arvixe.com
rose.arvixe.com
grass.arvixe.com
scarlet.arvixe.com
holly.arvixe.com
basil.arvixe.com
cactus.arvixe.com
oak.arvixe.com
foxglove.arvixe.com
jasmine.arvixe.com
april.arvixe.com
brown.mysitehosted.com
dodder.arvixe.com

The maintenance will start at 10 PM EDT, and it will include rebooting
listed servers. Each server should be back online within 5 - 10 minutes.

More updates will be posted here when the maintenance is completed.

UPDATE This maintenance is now beginning. We will update as soon as it is complete.
UPDATE This maintenance is now complete.