Salal.arvixe.com: Emergency Disk Maintenance

Posted: 11:16 am EST 02/22/17

Updated: 11:16 am EST 02/22/17

Maintenance Start Time: 12:00 am EST 02/22/17

Estimated duration:

Status: In Progress

Hello,

Unfortunately we are currently experiencing issues with our windows shared server Salal.arvixe.com, Our team is already engaged and is working to resolve this as quickly as possible. This post will be updated as further information arrives.

Disruption of Service: lynx.arvixe.com

Posted: 11:24 am EST 02/21/17

Updated: 11:24 am EST 02/21/17

Issue Start Time: 12:00 am EST 02/21/17

Estimated duration: 2 hours

Status: In Progress

We are currently facing issues with the MySQL service on this server. We are working to identify the issue relating to the service.

Services affected include the MySQL at this time. Services not affected include HTTPD, SSH and, IMAP and POP and FTP.

During this outage, access to MySQL based websites will be slow or unavailable. All other services are online and available. We apologize for this inconvenience and we will continue providing updates as soon as possible.

Disruption of Service: armadillo.arvixe.com

Posted: 7:52 pm EST 02/18/17

Updated: 1:26 am EST 02/19/17

Issue Start Time: 12:00 am EST 02/18/17

Estimated duration:

Status: Resolved

We are currently facing issues on this server. This is due to a influx in connections from multiple IP addresses which we are currently working to mitigate.

Services affected include HTTPD and Webmail access. Services not affected include MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites will not be possible. All other services are online and available. We apologize for this inconvenience and we will continue providing updates as soon as possible.

=========

The issue has been resolved and all the services are running fine. If you still face any issues please get in touch with our support team. Thank you for your cooperation and patience.

oak.arvixe.com

Posted: 4:12 pm EST 02/14/17

Updated: 4:12 pm EST 02/14/17

Issue Start Time: 9:00 pm EST 02/14/17

Estimated duration: 2 months 3 weeks

Status: Pending

The server oak.arvixe.com is experiencing publishing issues that require multiple reboots to address and resolve.
Our administrators will be performing this maintenance tonight ( 14 Feb. 2017) between 20:00 and 00:00 CST.

During this maintenance, all hosting services will be intermittently unavailable.

We apologize for the inconvenience, and will do everything possible to minimize the impact.

Thank you for your patience.

Disruption of Service: hk101.arvixeshared.com

Posted: 3:11 am EST 02/14/17

Updated: 3:46 am EST 02/14/17

Disruption Start Time: 12:00 am EST 02/14/17

Estimated duration:

Status: Resolved

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.


The issue has been resolved and all the services are running fine. If you still face any issues please get in touch with our support team. Thank you for your cooperation and patience.

Disruption of Service: hk100.arvixeshared.com

Posted: 1:22 am EST 02/12/17

Updated: 3:44 am EST 02/14/17

Disruption Start Time: 12:00 am EST 02/12/17

Estimated duration:

Status: Resolved

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.


The issue has been resolved and all the services are running fine. If you still face any issues please get in touch with our support team. Thank you for your cooperation and patience.

Disruption of Service: ams101.arvixeshared.com

Posted: 4:37 pm EST 02/09/17

Updated: 5:30 pm EST 02/09/17

Maintenance Start Time: 12:00 am EST 02/09/17

Estimated duration:

Status: Resolved

Hello,

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

Hello,

The issue has been resolved and all the services are running fine. If you still face any issues please get in touch with our support team. Thank you for your cooperation and patience.

Scheduled MySQL Maintenance : Multiple Servers : Feb 9th @ 08:00 PM CST

Posted: 9:31 am EST 02/09/17

Updated: 10:21 am EST 02/10/17

Maintenance Start Time: 9:00 pm EST 02/09/17

Estimated duration: 2 hours

Status: Resolved

We will be performing scheduled work for the following servers on the MySQL 
service on February 9th  between the hours of 09:00 PM EST and 11:00 PM EST. 
Each server will require that MySQL be restarted to complete the maintenance and 
thus we expect minimal downtime for MySQL per server during the window of maintenance.
We apologize for any inconvenience that this may cause. Please stand by for further updates.

dallas147.arvixeshared.com
dallas173.arvixeshared.com
ams101.arvixeshared.com
coot.arvixe.com
dallas110.arvixeshared.com
dallas121.arvixeshared.com
dallas114.mysitehosted.com
dallas171.arvixeshared.com
dallas139.arvixeshared.com
dallas168.arvixeshared.com
dallas170.arvixeshared.com
dallas151.arvixeshared.com
dallas115.mysitehosted.com
dallas164.arvixeshared.com
dallas127.arvixeshared.com
dallas123.arvixeshared.com
dallas146.arvixeshared.com
dallas182.arvixeshared.com
dallas140.arvixeshared.com
dallas111.arvixeshared.com
dallas120.arvixeshared.com

Scheduled MySQL Maintenance : Multiple Servers

Posted: 12:10 pm EST 02/08/17

Updated: 9:19 am EST 02/09/17

Maintenance Start Time: 9:00 pm EST 02/08/17

Estimated duration: 2 hours

Status: Resolved

We will be performing scheduled work for the following servers on the MySQL 
service on February 8th  between the hours of 09:00 PM EST and 11:00 PM EST.
 Each server will require that MySQL be restarted to complete the maintenance 
and thus we expect minimal downtime for MySQL per server during the window of maintenance.
We apologize for any inconvenience that this may cause. Please stand by for further updates.

goose.arvixe.com
box.mysitehosted.com
ibis.arvixe.com
bohor.arvixe.com
cardinal.arvixe.com
armadillo.arvixe.com
highlighter.mysitehosted.com
musk.arvixe.com
aardvark.arvixe.com
impala.arvixe.com
oxen.arvixe.com
bittern.arvixe.com
gemsbrook.arvixe.com
caique.arvixe.com
lynx.arvixe.com
emu.arvixe.com
rhea.arvixe.com
langur.arvixe.com
napkin.mysitehosted.com
swine.arvixe.com
binder.mysitehosted.com
heater.mysitehosted.com
staple.arvixe.com
iguana.arvixe.com
artwork.mysitehosted.com
simian.arvixe.com
butterfly.arvixe.com
oyster.arvixe.com
wren.arvixe.com
tarsier.mysitehosted.com
pencil.mysitehosted.com
crab.arvixe.com
conure.arvixe.com
lead.mysitehosted.com
seagull.arvixe.com
shrew.arvixe.com
giraffe.arvixe.com
divider.mysitehosted.com
crayon.mysitehosted.com
cheetah.arvixe.com
hedgehog.arvixe.com
coney.arvixe.com
puffin.arvixe.com
abyssinian.arvixe.com
barnacle.arvixe.com
ayeaye.arvixe.com
kangaroo.arvixe.com

Scheduled Maintenance :: dallas129 & dallas119

Posted: 1:31 pm EST 02/06/17

Updated: 8:59 am EST 02/07/17

Maintenance Start Time: 4:00 pm EST 02/06/17

Estimated duration: 1 hour

Status: Resolved

Hello,

This afternoon at 3PM CST, we will be performing maintenance on the following servers:

dallas129.arvixeshared.com dallas119.mysitehosted.com

We appreciate your patience while this maintenance is underway.

Disruption of Service: ams101.arvixeshared.com

Posted: 5:27 pm EST 02/03/17

Updated: 6:16 pm EST 02/03/17

Disruption Start Time: 12:00 am EST 02/03/17

Estimated duration:

Status: Resolved

Hello,

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.


Hello,

The issue has been resolved and all the services are running fine. If you still face any issues please get in touch with our support team. Thank you for your cooperation and patience.

Violet.arvixe.com

Posted: 7:43 am EST 02/03/17

Updated: 6:18 pm EST 02/03/17

Issue Start Time: 12:00 am EST 02/03/17

Estimated duration:

Status: Resolved

At this time, we are aware of the issues with violet.arvixe.com and are actively working toward a resolution. We will post updates as we acquire them. Our apologies for the inconvenience.


Hello,

The issue has been resolved and all the services are running fine. If you still face any issues please get in touch with our support team. Thank you for your cooperation and patience.

Scheduled Reboots :: Multiple Servers

Posted: 6:02 pm EST 01/31/17

Updated: 8:22 pm EST 02/02/17

Maintenance Start Time: 9:00 pm EST 02/02/17

Estimated duration: 3 hours

Status: Pending

Hello, 

On Thursday, February 2, 2016 at 21:00 EST we will be bringing the following servers offline for scheduled reboots. 

lavender.arvixe.com
holly.arvixe.com
lotus.arvixe.com
pine.arvixe.com
saffron.arvixe.com
lily.arvixe.com
violet.arvixe.com
dahlia.arvixe.com

Scheduled Reboot : maroon

Posted: 5:04 pm EST 01/31/17

Updated: 5:04 pm EST 01/31/17

Maintenance Start Time: 9:00 pm EST 02/01/17

Estimated duration:

Status: Pending

Hello, 

On Wednesday, February 1, 2017 at 21:00 EST we will be bringing the server maroon down for a scheduled reboot. During this time the server will not be accessible.

Disruption of Service: cyan.mysitehosted.com

Posted: 5:29 am EST 01/30/17

Updated: 7:06 pm EST 01/31/17

Issue Start Time: 12:00 am EST 01/30/17

Estimated duration: 4 hours

Status: Resolved

We are currently facing network issue with this server. This is due to a influx in connections from multiple IP addresses which we are currently working to mitigate.

All services are affected, including HTTPD, SSH, IMAP, POP and FTP.

During this outage, access to your websites will not be possible. All other services are online and available. We apologize for this inconvenience and we will continue providing updates as soon as possible.


At this time the issue has been resolved. We do truly appreciate your patience while we worked on this.

Scheduled Reboots

Posted: 6:12 pm EST 01/26/17

Updated: 6:12 pm EST 01/26/17

Maintenance Start Time: 9:00 pm EST 01/27/17

Estimated duration:

Status: Pending

Hello, 

We will be bringing the following servers down on Friday, January 27, 2017 at 21:00 EST for scheduled reboots. 

blue.arvixe.com
allium.arvixe.com
petunia.arvixe.com
blossom.arvixe.com
gerbera.arvixe.com
green.arvixe.com
seaweed.arvixe.com
holly.arvixe.com
ivy.arvixe.com
white.arvixe.com
doghorn.arvixe.com
napkin.mysitehosted.com
calantha.arvixe.com


During this time these servers may not be accessible. Once this is complete we will update this post accordingly.

Memory Upgrades

Posted: 11:17 am EST 01/26/17

Updated: 11:19 am EST 01/26/17

Maintenance Start Time: 9:00 pm EST 01/26/17

Estimated duration: 1 hour

Status: Pending

Hello,

Tonight at 21:00 EST we will be bringing the servers stem and iris down for a memory upgrade. During this time the servers will be inaccessible. Once these are up again we will update this post.

Dallas145.arvixeshared.com: Disruption of services

Posted: 7:24 am EST 01/20/17

Updated: 9:36 am EST 01/24/17

Disruption Start Time: 12:00 am EST 01/20/17

Estimated duration:

Status: Resolved

We are currently facing issues with the web service on this server. We are working to identify the issue relating to the web service.

Services affected include HTTPD and Webmail access. Services not affected include MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites will not be possible. All other services are online and available. We apologise for this inconvenience and we will continue providing updates as soon as possible.

Update: At this time, we've identified the root cause of this issue and our Engineering is actively working to restore service. We apologize for any inconvenience that this causes for you.

Issue with web service has been resolved. If you are using custom name servers, please make sure to update your DNS records accordingly. If you continue to experience any more issues, please reach out to our Live Support Team. They are always happy to assist!

Thank you!

Multiple Servers - Routine Maintenance

Posted: 5:11 pm EST 01/16/17

Updated: 11:52 am EST 01/25/17

Maintenance Start Time: 9:00 pm EST 01/19/17

Estimated duration: 4 hours

Status: Resolved

Hello,

The following servers are scheduled for routine maintenance on 1/19/2017 between 21:00 (9:00 PM) and 01:00 (1:00 PM) in order to apply windows updates and security patches.
april.htx.arvixe.com
aven.htx.arvixe.com
brown.htx.arvixe.com
crowfoot.htx.arvixe.com
dahlia.htx.arvixe.com
dock.htx.arvixe.com
fennel.htx.arvixe.com
iris.htx.arvixe.com
leaf.htx.arvixe.com
lily.htx.arvixe.com
mandrake.htx.arvixe.com
maple.htx.arvixe.com
milfoil.htx.arvixe.com
nettle.htx.arvixe.com
olive.htx.arvixe.com
palm.htx.arvixe.com
peppermint.htx.arvixe.com
poppy.htx.arvixe.com
rose.htx.arvixe.com
sapin.htx.arvixe.com
stem.htx.arvixe.com
tigerlily.htx.arvixe.com
turnsol.htx.arvixe.com
violet.htx.arvixe.com
white.htx.arvixe.com
woad.htx.arvixe.com
petunia.htx.arvixe.com
rosebloom.htx.arvixe.com
seaweed.htx.arvixe.com
speedwell.htx.arvixe.com
tropaeolum.htx.arvixe.com
wisteria.htx.arvixe.com
yarrow.htx.arvixe.com
kelp.htx.arvixe.com
jasmine.htx.arvixe.com
ws103.win.arvixe.com
ws104.win.arvixe.com
ws105.win.arvixe.com

This process will involve at least 1 reboot per indicated server, which could cause up to an hour of downtime for all related services (Web, E-Mail, FTP, Database, etc...).
Our administration team will be actively managing the process to minimize any downtime and address any issues should they arise.

We apologize for any inconvenience this may cause and hope that you appreciate our commitment to provide the most stable and secure hosting package possible for your web applications.

Thank you for your patience.

Multiple Servers - Routine Maintenance

Posted: 5:09 pm EST 01/16/17

Updated: 5:09 pm EST 01/16/17

Maintenance Start Time: 9:00 pm EST 01/18/17

Estimated duration: 4 hours

Status: Pending

Hello,

The following servers are scheduled for routine maintenance on 1/18/2017 between 21:00 (9:00 PM) and 01:00 (1:00 PM) in order to apply windows updates and security patches.

aster.htx.arvixe.com
bamboo.htx.arvixe.com
bluebell.htx.arvixe.com
cascara.htx.arvixe.com
cyan.htx.arvixe.com
doghorn.htx.arvixe.com
endine.htx.arvixe.com
flax.htx.arvixe.com
gall.htx.arvixe.com
ivy.htx.arvixe.com
ixia.htx.arvixe.com
jasmine.htx.arvixe.com
juniper.htx.arvixe.com
linnaea.htx.arvixe.com
magenta.htx.arvixe.com
nightshade.htx.arvixe.com
parsley.htx.arvixe.com
saffron.htx.arvixe.com
sage.htx.arvixe.com
scarlet.htx.arvixe.com
spiraea.htx.arvixe.com
strawberry.htx.arvixe.com
sunflower.htx.arvixe.com
tares.htx.arvixe.com
windflower.htx.arvixe.com
wormwood.htx.arvixe.com
crocus.htx.arvixe.com
gerbera.htx.arvixe.com
gladiolus.htx.arvixe.com
green.htx.arvixe.com
holly.htx.arvixe.com
hyssop.htx.arvixe.com
lin.htx.arvixe.com
maroon.htx.arvixe.com
ws100.win.arvixe.com
ws101.win.arvixe.com
ws102.win.arvixe.com

This process will involve at least 1 reboot per indicated server, which could cause up to an hour of downtime for all related services (Web, E-Mail, FTP, Database, etc...).
Our administration team will be actively managing the process to minimize any downtime and address any issues should they arise.

We apologize for any inconvenience this may cause and hope that you appreciate our commitment to provide the most stable and secure hosting package possible for your web applications.

Thank you for your patience.

Multiple Servers - Routine Maintenance

Posted: 5:05 pm EST 01/16/17

Updated: 5:05 pm EST 01/16/17

Maintenance Start Time: 9:00 pm EST 01/17/17

Estimated duration: 4 hours

Status: Pending

Hello,

The following servers are scheduled for routine maintenance on 17 January, 2017 between 21:00 (9:00 PM) and 01:00 (1:00 PM) in order to apply windows updates and security patches.

azhar.htx.arvixe.com
barberry.htx.arvixe.com
basil.htx.arvixe.com
cactus.htx.arvixe.com
carnation.htx.arvixe.com
clove.htx.arvixe.com
dandelion.htx.arvixe.com
dodder.htx.arvixe.com
fern.htx.arvixe.com
foxglove.htx.arvixe.com
grass.htx.arvixe.com
hazel.htx.arvixe.com
kelp.htx.arvixe.com
lavender.htx.arvixe.com
lilac.htx.arvixe.com
lotus.htx.arvixe.com
oak.htx.arvixe.com
orchid.htx.arvixe.com
pine.htx.arvixe.com
pink.htx.arvixe.com
plumeria.htx.arvixe.com
red.htx.arvixe.com
salal.htx.arvixe.com
snare.htx.arvixe.com
yellow.htx.arvixe.com
yew.htx.arvixe.com
allium.htx.arvixe.com
anemone.htx.arvixe.com
blossom.htx.arvixe.com
blue.htx.arvixe.com
blush.htx.arvixe.com
calantha.htx.arvixe.com
camellia.htx.arvixe.com
crimson.htx.arvixe.com
ws1.win.arvixe.com
ws2.win.arvixe.com
ws3.win.arvixe.com

This process will involve at least 1 reboot per indicated server, which could cause up to an hour of downtime for all related services (Web, E-Mail, FTP, Database, etc...).
Our administration team will be actively managing the process to minimize any downtime and address any issues should they arise.

We apologize for any inconvenience this may cause and hope that you appreciate our commitment to provide the most stable and secure hosting package possible for your web applications.

Thank you for your patience.

Disruption of Service: iris.arvixe.com

Posted: 12:21 am EST 01/06/17

Updated: 2:50 am EST 01/06/17

Issue Start Time: 12:00 am EST 01/06/17

Estimated duration:

Status: Resolved

We are currently facing issues with the MySQL service on this server. We are working to identify the issue relating to the service.

Services affected include the MySQL at this time. Services not affected include HTTPD, SSH and, IMAP and POP and FTP.

During this outage, access to MySQL based websites will be slow or unavailable. All other services are online and available. We apologize for this inconvenience and we will continue providing updates as soon as possible.

At this time the issue has been resolved. We do truly appreciate your patience while we worked on this.

Disruption of Service: Emu.arvixe.com

Posted: 8:08 am EST 01/05/17

Updated: 8:44 am EST 01/08/17

Disruption Start Time: 12:00 am EST 01/05/17

Estimated duration:

Status: Resolved

We are currently facing issues with the MySQL service on this server. We are working to identify the issue relating to the service.

Services affected include the MySQL at this time. Services not affected include HTTPD, IMAP and POP and FTP.

During this outage, access to MySQL based websites will be slow or unavailable. All other services are online and available. We apologize for this inconvenience and we will continue providing updates as soon as possible.

Disruption of Service: petunia.arvixe.com

Posted: 1:10 am EST 01/05/17

Updated: 6:21 am EST 01/05/17

Issue Start Time: 12:00 am EST 01/05/17

Estimated duration:

Status: Resolved

We are currently facing issues with the MySQL service on this server. We are working to identify the issue relating to the service.

Services affected include the MySQL at this time. Services not affected include HTTPD, IMAP and POP and FTP.

During this outage, access to MySQL based websites will be slow or unavailable. All other services are online and available. We apologize for this inconvenience and we will continue providing updates as soon as possible.

At this time the issue has been resolved. We do truly appreciate your patience while we worked on this.

Disruption of Service: Leaf.arvixe.com

Posted: 1:05 pm EST 12/31/16

Updated: 2:22 pm EST 12/31/16

Disruption Start Time: 12:00 am EST 12/31/16

Estimated duration:

Status: Resolved

Hello,

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SQL and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

At this time the issue has been resolved. We do truly appreciate your patience while we worked on this.

Disruption of Service: Woad.arvixe.com

Posted: 12:06 pm EST 12/28/16

Updated: 12:20 pm EST 12/28/16

Disruption Start Time: 12:00 am EST 12/28/16

Estimated duration:

Status: Resolved

Hello,

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SQL and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

At this time the issue has been resolved. We do truly appreciate your patience while we worked on this.

Disruption of services: Lin.arvixe.com

Posted: 7:08 am EST 12/24/16

Updated: 11:26 am EST 12/24/16

Disruption Start Time: 12:00 am EST 12/24/16

Estimated duration:

Status: Resolved

Hello,

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

At this time the issue has been resolved. We do truly appreciate your patience while we worked on this.

Disruption of services: Dallas146.arvixeshared.com

Posted: 9:12 am EST 12/21/16

Updated: 9:38 am EST 01/31/17

Disruption Start Time: 12:00 am EST 12/21/16

Estimated duration:

Status: Resolved

Hello,

We are currently facing issues with the web service on this server. This is due to a influx in connections from multiple IP addresses which we are currently working to mitigate.

Services affected include HTTPD and Webmail access. Services not affected include MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites will not be possible. All other services are online and available. We apologize for this inconvenience and we will continue providing updates as soon as possible.

At this time the issue has been resolved. We do truly appreciate your patience while we worked on this.

Disruption of Service: dahlia.arvixe.com

Posted: 2:07 am EST 12/20/16

Updated: 4:10 am EST 12/20/16

Disruption Start Time: 2:00 am EST 12/20/16

Estimated duration:

Status: Resolved

Hello,

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

At this time the issue has been resolved. We do truly appreciate your patience while we worked on this.

Disruption of Service: blush.mysitehosted.com

Posted: 2:01 am EST 12/20/16

Updated: 3:24 am EST 12/20/16

Disruption Start Time: 2:00 am EST 12/20/16

Estimated duration:

Status: Resolved

Hello,

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

At this time the issue has been resolved. We do truly appreciate your patience while we worked on this.

Disruption of Service: tarsier.mysitehosted.com

Posted: 4:34 am EST 12/18/16

Updated: 5:31 am EST 12/18/16

Disruption Start Time: 4:32 am EST 12/18/16

Estimated duration:

Status: Resolved

Hello,

We are currently facing issues with the web service on this server. This is due to a influx in connections from multiple IP addresses which we are currently working to mitigate.

Services affected include HTTPD and Webmail access. Services not affected include MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites will not be possible. All other services are online and available. We apologize for this inconvenience and we will continue providing updates as soon as possible.

At this time the issue has been resolved. We do truly appreciate your patience while we worked on this.

Scheduled Hardware Maintenance: Multiple Servers

Posted: 6:15 pm EST 12/16/16

Updated: 6:15 pm EST 12/16/16

Maintenance Start Time: 11:00 pm EST 12/19/16

Estimated duration: 3 hours

Status: Pending

We will be taking the following servers offline Monday night for hardware maintenance.

doghorn.arvixe.com dahlia.arvixe.com plumeria.arvixe.com aster.arvixe.com lavender.arvixe.com holly.arvixe.com lotus.arvixe.com pine.arvixe.com saffron.arvixe.com lily.arvixe.com violet.arvixe.com rosebloom.arvixe.com

Scheduled Windows Updates: Multiple servers

Posted: 6:08 pm EST 12/16/16

Updated: 6:08 pm EST 12/16/16

Maintenance Start Time: 9:00 pm EST 12/21/16

Estimated duration: 2 hours

Status: Pending

We will taking the following servers offline Wednesday night for Windows updates:

APRIL.htx.arvixe.com aven.htx.arvixe.com BROWN.htx.arvixe.com crowfoot.htx.arvixe.com DAHLIA.htx.arvixe.com dock.htx.arvixe.com FENNEL.htx.arvixe.com iris.htx.arvixe.com leaf.htx.arvixe.com lily.htx.arvixe.com MANDRAKE.htx.arvixe.com MAPLE.htx.arvixe.com Milfoil.htx.arvixe.com nettle.htx.arvixe.com olive.htx.arvixe.com Palm.htx.arvixe.com peppermint.htx.arvixe.com POPPY.htx.arvixe.com ROSE.htx.arvixe.com sapin.htx.arvixe.com stem.htx.arvixe.com tigerlily.htx.arvixe.com TURNSOL.htx.arvixe.com VIOLET.htx.arvixe.com white.htx.arvixe.com Woad.htx.arvixe.com PETUNIA.htx.arvixe.com ROSEBLOOM.htx.arvixe.com SEAWEED.htx.arvixe.com speedwell.htx.arvixe.com tropaeolum.htx.arvixe.com WISTERIA.htx.arvixe.com yarrow.htx.arvixe.com kelp.htx.arvixe.com jasmine.htx.arvixe.com

Scheduled Windows Updates: Multiple Servers

Posted: 6:06 pm EST 12/16/16

Updated: 6:06 pm EST 12/16/16

Maintenance Start Time: 9:00 pm EST 12/20/16

Estimated duration: 2 hours

Status: Pending

We will be taking the following servers offline Tuesday night for Windows updates:

ASTER.htx.arvixe.com BAMBOO.htx.arvixe.com BLUEBELL.htx.arvixe.com cascara.htx.arvixe.com cyan.htx.arvixe.com doghorn.htx.arvixe.com ENDINE.htx.arvixe.com FLAX.htx.arvixe.com gall.htx.arvixe.com IVY.htx.arvixe.com ixia.htx.arvixe.com JASMINE.htx.arvixe.com Juniper.htx.arvixe.com linnaea.htx.arvixe.com MAGENTA.htx.arvixe.com nightshade.htx.arvixe.com PARSLEY.htx.arvixe.com SAFFRON.htx.arvixe.com sage.htx.arvixe.com SCARLET.htx.arvixe.com spiraea.htx.arvixe.com strawberry.htx.arvixe.com SUNFLOWER.htx.arvixe.com tares.htx.arvixe.com windflower.htx.arvixe.com WORMWOOD.htx.arvixe.com CROCUS.htx.arvixe.com GERBERA.htx.arvixe.com GLADIOLUS.htx.arvixe.com GREEN.htx.arvixe.com HOLLY.htx.arvixe.com HYSSOP.htx.arvixe.com LIN.htx.arvixe.com maroon.htx.arvixe.com

Scheduled Windows Updates: Multiple Servers

Posted: 6:03 pm EST 12/16/16

Updated: 6:03 pm EST 12/16/16

Maintenance Start Time: 9:00 pm EST 12/19/16

Estimated duration: 2 hours

Status: Pending

We will be taking the following servers offline for Windows updates on Monday night at 8 central:

AZHAR.htx.arvixe.com
barberry.htx.arvixe.com
BASIL.htx.arvixe.com
CACTUS.htx.arvixe.com
carnation.htx.arvixe.com
CLOVE.htx.arvixe.com
dandelion.htx.arvixe.com
DODDER.htx.arvixe.com
FERN.htx.arvixe.com
FOXGLOVE.htx.arvixe.com
GRASS.htx.arvixe.com
hazel.htx.arvixe.com
kelp.htx.arvixe.com
lavender.htx.arvixe.com
lilac.htx.arvixe.com
LOTUS.htx.arvixe.com
OAK.htx.arvixe.com
ORCHID.htx.arvixe.com
pine.htx.arvixe.com
pink.htx.arvixe.com
PLUMERIA.htx.arvixe.com
red.htx.arvixe.com
salal.htx.arvixe.com
snare.htx.arvixe.com
yellow.htx.arvixe.com
yew.htx.arvixe.com
ALLIUM.htx.arvixe.com
ANEMONE.htx.arvixe.com
BLOSSOM.htx.arvixe.com
BLUE.htx.arvixe.com
BLUSH.htx.arvixe.com
CALANTHA.htx.arvixe.com
CAMELLIA.htx.arvixe.com
crimson.htx.arvixe.com

Temporary Phone Support Disruption

Posted: 12:15 pm EST 12/16/16

Updated: 12:45 pm EST 12/16/16

Disruption Start Time: 12:00 pm EST 12/16/16

Estimated duration:

Status: Resolved

As of 11:00 AM CST we began experiencing an interruption affecting out phone support channels. Until this has been resolved, phone support may be unavailable, or have connectivity issues.

We understand how important support accessibility is to our services, and our network team is working hard to resolve this issue.

In the interim, contact our support via Live Chat or ticket.

UPDATE: As of 11:45 AM CST, this issue has been resolved. If you continue to experience connection issues via the phone line, please reach out to our Live Chat team for assistance.

Thank you for your patience and understanding as we worked to resolve this.

Disruption of services: Simian.arvixe.com

Posted: 5:39 am EST 12/15/16

Updated: 5:39 am EST 12/15/16

Disruption Start Time: 12:00 am EST 12/15/16

Estimated duration:

Status: In Progress

Unfortunately we are currently experiencing issues with our shared server Simian.arvixe.com, Our team is already engaged and is working to resolve this as quickly as possible. This post will be updated as further information arrives.

Disruption of services: Loris.arvixe.com

Posted: 5:38 am EST 12/15/16

Updated: 5:38 am EST 12/15/16

Disruption Start Time: 12:00 am EST 12/15/16

Estimated duration:

Status: In Progress

Unfortunately we are currently experiencing issues with our shared server Loris.arvixe.com, Our team is already engaged and is working to resolve this as quickly as possible. This post will be updated as further information arrives.

Disruption of Service: vps105.arvixevps.com

Posted: 3:21 pm EST 12/11/16

Updated: 4:35 pm EST 12/11/16

Disruption Start Time: 12:00 am EST 12/11/16

Estimated duration:

Status: Resolved

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

During this outage, access to your vps will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.


Server has been rebooted and all VMs are back online now. We do truly appreciate your patience while we worked on this.

Mysql Service: emu.arvixe.com

Posted: 9:32 am EST 12/08/16

Updated: 12:07 pm EST 12/08/16

Issue Start Time: 12:00 am EST 12/08/16

Estimated duration:

Status: Resolved

Hello,

We are currently facing issues with the MySQL service on this server. We are working to identify the issue relating to the service.

Services affected include the MySQL at this time. Services not affected include HTTPD, SSH and, IMAP and POP and FTP.

During this outage, access to MySQL based websites will be slow or unavailable. All other services are online and available. We apologize for this inconvenience and we will continue providing updates as soon as possible.

Updated: Issue with MySQL service has fixed. MySQL service is up and running without any issues.We do truly appreciate your patience while we worked on this.

Emergency Maintenance for butterfly.arvixe.com

Posted: 4:01 pm EST 12/07/16

Updated: 4:22 pm EST 12/07/16

Maintenance Start Time: 3:30 pm EST 12/07/16

Estimated duration: 2 hours

Status: Resolved

Corrective actions are being taken on butterfly.arvixe.com which will make all services inaccessible.

All services will be affected including HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP, etc.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and will continue providing updates.

Thank you.

Scheduled Maintenance :: Multiple Servers

Posted: 12:46 pm EST 12/07/16

Updated: 12:46 pm EST 12/07/16

Maintenance Start Time: 11:00 pm EST 12/08/16

Estimated duration:

Status: Pending

Hello, 

We will be taking the following servers down tonight during the scheduled time for RAM upgrades. During this time you can expect for periods of time where servers listed are not accessible. 

magenta.mysitehosted.com 
speedwell.arvixe.com     
strawberry.arvixe.com    
parsley.arvixe.com       
rose.arvixe.com          
jasmine.arvixe.com       
turnsol.arvixe.com

Scheduled Maintenance :: Multiple Servers

Posted: 12:44 pm EST 12/07/16

Updated: 12:45 pm EST 12/07/16

Maintenance Start Time: 11:00 pm EST 12/07/16

Estimated duration: 3 hours

Status: Pending

Hello, 

We will be taking the following servers down tonight during the scheduled time for RAM upgrades. During this time you can expect for periods of time where servers listed are not accessible. 

basil.arvixe.com
camellia.arvixe.com
green.mysitehosted.com
lin.arvixe.com
calantha.arvixe.com
blossom.arvixe.com 
gerbera.arvixe.com 
yew.arvixe.com

Scheduled Maintenance :: rosebloom.arvixe.com

Posted: 6:16 pm EST 12/01/16

Updated: 9:59 pm EST 12/01/16

Maintenance Start Time: 9:00 pm EST 12/01/16

Estimated duration:

Status: Resolved

Hello,

We will be bringing the server rosebloom.arvixe.com down in order to facilitate a RAM Upgrade. During this time this server will not be online or accessible. Once further information is available we will update this post accordingly.

Scheduled Maintenance :: petunia.arvixe.com

Posted: 6:15 pm EST 12/01/16

Updated: 9:59 pm EST 12/01/16

Maintenance Start Time: 9:00 pm EST 12/01/16

Estimated duration:

Status: Resolved

Hello,

We will be bringing the server petunia.arvixe.com down in order to facilitate a RAM Upgrade. During this time this server will not be online or accessible. Once further information is available we will update this post accordingly.

Disruption of services : Dallas145.arvixeshared.com

Posted: 4:04 am EST 12/01/16

Updated: 10:26 am EST 12/06/16

Disruption Start Time: 12:00 am EST 12/01/16

Estimated duration:

Status: Resolved

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

File System Check:ayeaye.arvixe.com

Posted: 1:55 am EST 11/29/16

Updated: 10:27 am EST 12/06/16

Disruption Start Time: 1:54 am EST 11/29/16

Estimated duration: 4 hours

Status: Resolved

In order to prevent issues with the file system on this server, we will be bringing this server down which will make all/most services on this server inaccessible either completely or sporadically, and performing a file system check on the servers partitions reporting errors.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and while we do not have an ETA for this procedure, we will continue providing updates as soon as possible.

Disruption of Service: Wisteria.arvixe.com

Posted: 3:31 am EST 11/24/16

Updated: 3:45 am EST 11/24/16

Disruption Start Time: 12:00 am EST 11/24/16

Estimated duration:

Status: Resolved

Hello,

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

At this time the issue has been resolved. We do truly appreciate your patience while we worked on this.

Disruption of Service: highlighter.mysitehosted.com

Posted: 12:43 am EST 11/22/16

Updated: 6:47 am EST 11/22/16

Disruption Start Time: 12:00 am EST 11/22/16

Estimated duration:

Status: Resolved

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

At this time the issue has been resolved. We do truly appreciate your patience while we worked on this.

Disruption of Service: bohor.arvixe.com

Posted: 12:42 am EST 11/22/16

Updated: 6:46 am EST 11/22/16

Disruption Start Time: 12:00 am EST 11/22/16

Estimated duration:

Status: Resolved

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

At this time the issue has been resolved. We do truly appreciate your patience while we worked on this.

Disruption of Service: Petunia.arvixe.com

Posted: 6:40 am EST 11/19/16

Updated: 7:13 am EST 11/19/16

Disruption Start Time: 12:00 am EST 11/19/16

Estimated duration:

Status: Resolved

Hello,

Unfortunately we are currently experiencing issues with our windows shared server Petunia.arvixe.com, Our team is already engaged and is working to resolve this as quickly as possible. This post will be updated as further information arrives.

Update: Shared IP of the server was not responding , This issue has resolved and all sites using shared IP are accessible now fine, If you continue to experience any more issues, please reach out to our Live Support Team. They are always happy to assist!

Thank you!

Scheduled Maintenance

Posted: 7:19 am EST 11/17/16

Updated: 6:36 am EST 11/19/16

Maintenance Start Time: 9:00 am EST 11/17/16

Estimated duration:

Status: Pending

Hello,

We will be bringing down the following servers on the scheduled date for Windows Updates. During this time the servers will not be accessible.

Crocus.arvixe.com,

Blush.mysitehosted.com

Once we do have any further information we will update this post accordingly.

Disruption of services: Salal.arvixe.com

Posted: 5:57 am EST 11/17/16

Updated: 11:00 am EST 11/24/16

Disruption Start Time: 12:00 am EST 11/17/16

Estimated duration:

Status: Resolved

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

==> We are closing this alert as this issue was already resolved . If you continue to experience any more issues, please reach out to our Live Support Team. They are always happy to assist!

Thank you!

Disruption of Service: crocus.arvixe.com

Posted: 11:58 pm EST 11/16/16

Updated: 10:52 am EST 11/24/16

Disruption Start Time: 12:00 am EST 11/16/16

Estimated duration:

Status: Resolved

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

Update: Closing this alert as this issue has been already resolved . If you continue to experience any more issues, please reach out to our Live Support Team. They are always happy to assist!

Thank you!

Disruption of Service: Petunia.arvixe.com

Posted: 4:40 pm EST 11/16/16

Updated: 5:04 pm EST 11/16/16

Disruption Start Time: 12:00 am EST 11/16/16

Estimated duration:

Status: Resolved

Hello,

We are currently facing issues with the web service on this server. We are working to identify the issue relating to the web service.

Services affected include HTTPD and Webmail access. Services not affected include MySQL, MS SQL , POP/IMAP, and FTP.

During this outage, access to your websites will not be possible. All other services are online and available. We apologize for this inconvenience and we will continue providing updates as soon as possible.

Update: Issue with HTTP service has resolved. If you continue to experience any more issues, please reach out to our Live Support Team. They are always happy to assist!

Thank you!

Disruption of Service: crocus.arvixe.com

Posted: 5:27 am EST 11/16/16

Updated: 11:01 am EST 11/24/16

Disruption Start Time: 12:00 am EST 11/16/16

Estimated duration:

Status: Resolved

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

==> We are closing this alert as this issue was already resolved . If you continue to experience any more issues, please reach out to our Live Support Team. They are always happy to assist!

Disruption of Service: crocus.arvixe.com

Posted: 5:27 am EST 11/16/16

Updated: 11:02 am EST 11/24/16

Disruption Start Time: 12:00 am EST 11/16/16

Estimated duration:

Status: Resolved

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

==> We are closing this alert as this issue was already resolved . If you continue to experience any more issues, please reach out to our Live Support Team. They are always happy to assist!

Windows Updates

Posted: 3:09 pm EST 11/14/16

Updated: 3:09 pm EST 11/14/16

Maintenance Start Time: 9:00 pm EST 11/18/16

Estimated duration:

Status: Pending

Hello, 

We will be bringing down the following servers on the scheduled date for Windows Updates. During this time the servers will not be accessible. 

ALLIUM
ANEMONE
BLOSSOM
BLUE
BLUSH
CALANTHA
CAMELLIA
crimson
CROCUS
dallaswin200
GERBERA
GLADIOLUS
GREEN
HOLLY
HYSSOP
LIN
linnaea
maroon
PETUNIA
ROSEBLOOM
SEAWEED
speedwell
tropaeolum
WISTERIA
yarrow

Once we do have any further information we will update this post accordingly.

Windows Updates

Posted: 3:08 pm EST 11/14/16

Updated: 3:08 pm EST 11/14/16

Maintenance Start Time: 9:00 pm EST 11/17/16

Estimated duration:

Status: Pending

Hello, 

We will be bringing down the following servers on the scheduled date for Windows Updates. During this time the servers will not be accessible. 

APRIL
aven
BROWN
crowfoot
DAHLIA
dock
FENNEL
iris
leaf
lily
MANDRAKE
MAPLE
Milfoil
nettle
olive
Palm
peppermint
POPPY
ROSE
sapin
stem
tigerlily
TURNSOL
VIOLET
white
Woad

Once we do have any further information we will update this post accordingly.

Windows Updates

Posted: 3:07 pm EST 11/14/16

Updated: 3:07 pm EST 11/14/16

Maintenance Start Time: 9:00 pm EST 11/16/16

Estimated duration:

Status: Pending

Hello, 

We will be bringing down the following servers on the scheduled date for Windows Updates. During this time the servers will not be accessible. 

ASTER
BAMBOO
BLUEBELL
cascara
cyan
doghorn
ENDINE
FLAX
gall
IVY
ixia
JASMINE
Juniper
linnaea
MAGENTA
nightshade
PARSLEY
SAFFRON
sage
SCARLET
spiraea
strawberry
SUNFLOWER
tares
windflower
WORMWOOD

Once we do have any further information we will update this post accordingly.

Windows Updates

Posted: 3:06 pm EST 11/14/16

Updated: 3:07 pm EST 11/14/16

Maintenance Start Time: 9:00 pm EST 11/15/16

Estimated duration:

Status: Pending

Hello, 

We will be bringing down the following servers on the scheduled date for Windows Updates. During this time the servers will not be accessible. 

AZHAR
barberry
BASIL
CACTUS
carnation
CLOVE
dandelion
DODDER
FERN
FOXGLOVE
GRASS
hazel
kelp
lavender
lilac
LOTUS
OAK
ORCHID
pine
pink
PLUMERIA
red
salal
snare
yellow
yew

Once we do have any further information we will update this post accordingly.

Lily.arvixe.com - Emergency disk maintenance

Posted: 2:21 am EST 11/14/16

Updated: 3:09 am EST 11/14/16

Maintenance Start Time: 12:00 am EST 11/14/16

Estimated duration: 4 hours

Status: Resolved

Unfortunately we are currently experiencing issues with our windows shared server Lily.arvixe.com, Our team is already engaged and is working to resolve this as quickly as possible. This post will be updated as further information arrives.

At this time the issue has been resolved. We do truly appreciate your patience while we worked on this.

Turnsol.arvixe.com - Emergency disk Maintenance

Posted: 3:46 am EST 11/11/16

Updated: 4:44 am EST 11/11/16

Maintenance Start Time: 12:00 am EST 11/11/16

Estimated duration:

Status: Resolved

Unfortunately we are currently experiencing issues with our windows shared server Turnsol.arvixe.com, Our team is already engaged and is working to resolve this as quickly as possible. This post will be updated as further information arrives.

At this time the issue has been resolved. We do truly appreciate your patience while we worked on this.

Disruption of Service: ams101.arvixeshared.com

Posted: 2:36 pm EST 11/07/16

Updated: 5:21 pm EST 11/07/16

Disruption Start Time: 12:00 am EST 11/07/16

Estimated duration:

Status: Resolved

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

Update: This should be resolved. If you continue to experience any more issues, please reach out to our Live Support Team. They are always happy to assist!

Thank you!

Disruption of Service: gallium.arvixevps.com

Posted: 3:51 pm EST 11/06/16

Updated: 5:41 pm EST 11/09/16

Disruption Start Time: 12:00 am EDT 11/06/16

Estimated duration:

Status: Resolved

We are currently facing issues with the performance on this server. The performance is being impacted by degraded RAID array. We are actively working to sort this issue as quickly as possible

During this period, access to your vps may be slow or unavailable. We apologize for this inconvenience and we will continue providing updates as soon as possible.

Update: As of 8:30 AM CDT, this is still being worked on. We appreciate your patience and understanding as we work to get this issue resolved for you. Update: As of 3:53 PM CDT , This should be resolved and all VPSes hosted on this node are back online.Bad disk in RAID array has replaced and Rebuild , RAID is showing now optimal. We apologize for the inconvenience, but consider the safety and integrity of your data as one of our highest priorities. If you continue to experience any more issues, please reach out to our Live Support Team. They are always happy to assist! Thank you!

Upcoming Billing System Maintenance

Posted: 8:28 pm EDT 11/02/16

Updated: 7:39 pm EST 12/12/16

Maintenance Start Time: 10:00 pm EDT 11/02/16

Estimated duration: 1 hour

Status: Resolved

We wanted to let you know about an upcoming maintenance to our billing system. During this time, you will be unable to login to your customer area to pay bills, add accounts, or upgrade services. Your website will be unaffected during the maintenance.

We are planning to start on Wednesday, November 2nd, at 10pm EDT. During this time we will put up a notification informing customers about this maintenance. We anticipate this taking approximately 1 hour.

Thank you for your patience during this time. If you have any questions, please do not hesitate to contact us.

staple.arvixe.com

Posted: 5:50 pm EDT 10/28/16

Updated: 6:36 pm EDT 10/28/16

Maintenance Start Time: 5:46 pm EDT 10/28/16

Estimated duration: 2 hours

Status: Resolved

Our monitors have detected disk issues with the server staple.arvixe.com that require us to take the server offline in order to perform filesystem checks and repairs.
These repairs are estimated to take approximately 2 hours, and during this maintenance, all hosting services will be unavailable (web, email, mysql, etc..).

We apologize for the inconvenience, but consider the safety and integrity of your data as one of our highest priorities.

Thank you for your patience, and we will have services restored as soon as possible.

This maintenance has been completed.
Thank you.

Connectivity Outage

Posted: 7:32 am EDT 10/28/16

Updated: 8:03 am EDT 10/28/16

Disruption Start Time: 7:40 am EDT 10/28/16

Estimated duration:

Status: Resolved

Update:Our engineers have fully resolved the connectivity issues in the Dallas Data Center. We apologize for any issues that this may have caused for you. If you're still experiencing delays at this time please contact support.

Update:At this time, we've identified the root cause of this issue and our Engineering is actively working to restore service. We apologize for any inconvenience that this causes for you.

At approximately 5:40 AM CST our Dallas Data center started experiencing connectivity issues. Our engineering team is actively investigating this issue. We will post the next update within 30 minutes or as the situation changes. For more information please contact us directly at https://chat.arvixe.com/#start_chat

Violet.arvixe.com - Emergency disk maintenance

Posted: 5:23 am EDT 10/28/16

Updated: 6:12 am EDT 10/28/16

Maintenance Start Time: 12:00 am EDT 10/28/16

Estimated duration: 4 hours

Status: Resolved

Unfortunately we are currently experiencing issues with our windows shared server Violet.arvixe.com, Our team is already engaged and is working to resolve this as quickly as possible. This post will be updated as further information arrives.

This should be resolved. If you continue to experience any more issues, please reach out to our Live Support Team. They are always happy to assist!

Thank you!

Disruption of Service: Dallas139.arvixeshared.com

Posted: 6:22 pm EDT 10/25/16

Updated: 6:57 pm EDT 10/25/16

Issue Start Time: 12:00 am EDT 10/25/16

Estimated duration:

Status: Resolved

Hello,

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

This should be resolved. If you continue to experience any more issues, please reach out to our Live Support Team. They are always happy to assist!

Thank you!

Disruption of Service: Baboon.arvixe.com

Posted: 10:51 am EDT 10/24/16

Updated: 11:11 am EDT 10/24/16

Issue Start Time: 12:00 am EDT 10/24/16

Estimated duration:

Status: Resolved

Hello,

We are currently facing issues with the web service on this server. We are working to identify the issue relating to the web service.

Services affected include HTTPD and Webmail access. Services not affected include MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites will not be possible. All other services are online and available. We apologize for this inconvenience and we will continue providing updates as soon as possible.

Issue with HTTP service has resolved. If you continue to experience any more issues, please reach out to our Live Support Team. They are always happy to assist!

Thank you!

Dyn DNS Outage

Posted: 8:59 am EDT 10/21/16

Updated: 9:06 am EDT 10/22/16

Disruption Start Time: 8:00 am EDT 10/21/16

Estimated duration:

Status: Resolved

Early this morning the DNS provider Dyn began experiencing outages. As such, some sites may appear down or unresponsive at this time.

We understand how important site resolution is to you, and we are closely monitoring the situation. This post will be updated when the more information is known, or the situation has been resolved. More information regarding the situation can be found at this link here.

UPDATE: As of 8:45 AM CDT, this seems to have been resolved. If you continue to experience issues, please reach out to our Live Support Team for further assistance.

UPDATE: As of 11:00 AM CDT, the outages at Dyn DNS seems to have begun again. We are closely monitoring the situation, and looking for a resolution as quickly as possible.

Update: As of 5:00 PM CDT 10/21, this should be resolved. If you continue to experience any more issues, please reach out to our Live Support Team. They are always happy to assist!

Thank you!

Windows Updates

Posted: 8:06 pm EDT 10/17/16

Updated: 12:36 am EDT 10/19/16

Maintenance Start Time: 9:00 pm EDT 10/18/16

Estimated duration:

Status: Resolved

Performing windows updates for the following server:

azhar.arvixe.com

barberry.arvixe.com

basil.arvixe.com

cactus.arvixe.com

carnation.arvixe.com

clove.arvixe.com

dandelion.arvixe.com

dodder.arvixe.com

fern.arvixe.com

foxglove.arvixe.com

grass.arvixe.com

hazel.arvixe.com

kelp.arvixe.com

lavender.arvixe.com

lilac.arvixe.com

lotus.arvixe.com

oak.arvixe.com

orchid.arvixe.com

pine.arvixe.com

pink.mysitehosted.com

plumeria.arvixe.com

red.mysitehosted.com

salal.arvixe.com

snare.arvixe.com

yellow.mysitehosted.com

yew.arvixe.com

Windows Update

Posted: 8:01 pm EDT 10/17/16

Updated: 12:57 am EDT 10/21/16

Maintenance Start Time: 9:00 pm EDT 10/20/16

Estimated duration:

Status: Resolved

Update: Updates have been completed at this time.

Performing windows updates for the following server:

april.arvixe.com

aven.arvixe.com

brown.mysitehosted.com

crowfoot.arvixe.com

dahlia.arvixe.com

dock.arvixe.com

fennel.arvixe.com

iris.arvixe.com

leaf.arvixe.com

lily.arvixe.com

mandrake.arvixe.com

maple.arvixe.com

milfoil.arvixe.com

nettle.arvixe.com

olive.arvixe.com

palm.arvixe.com

peppermint.arvixe.com

poppy.arvixe.com

rose.arvixe.com

sapin.arvixe.com

stem.arvixe.com

tigerlily.arvixe.com

turnsol.arvixe.com

violet.arvixe.com white.mysitehosted.com woad.arvixe.com

Windows Update

Posted: 7:57 pm EDT 10/17/16

Updated: 12:35 am EDT 10/20/16

Maintenance Start Time: 9:00 pm EDT 10/19/16

Estimated duration:

Status: Resolved

Performing windows updates on the following Boxes:

aster.arvixe.com

bamboo.arvixe.com

bluebell.arvixe.com

cascara.arvixe.com

cyan.mysitehosted.com

doghorn.arvixe.com

endine.arvixe.com

flax.arvixe.com

gall.arvixe.com

ivy.arvixe.com

ixia.arvixe.com

Jasmine.arvixe.com

juniper.arvixe.com

linnaea.arvixe.com

magenta.mysitehosted.com

nightshade.arvixe.com

parsley.arvixe.com

saffron.arvixe.com

sage.arvixe.com

spiraea.arvixe.com

strawberry.arvixe.com

sunflower.arvixe.com

tares.arvixe.com

windflower.arvixe.com

wormwood.arvixe.com

Disruption of Service: Blossom.arvixe.com

Posted: 10:28 am EDT 10/15/16

Updated: 3:29 am EDT 10/16/16

Issue Start Time: 12:00 am EDT 10/15/16

Estimated duration:

Status: Resolved

Hello,

An issue has been identified in the server "Blossom.arvixe.com" which has caused a large number of websites and application pools to go offline.

Our team is aware of the problem, and actively working to resolve it.

Services affected include HTTPD and Webmail access. Services not affected include MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites will not be possible. All other services are online and available. We apologize for this inconvenience and we will continue providing updates as soon as possible.

We highly appreciate your patience and cooperation meanwhile.

=

Update: This issue has been resolved and all sites are loading fine without any issues.

Disruption of Service: Maroon.mysitehosted.com

Posted: 8:30 am EDT 10/15/16

Updated: 4:44 pm EDT 10/15/16

Issue Start Time: 12:00 am EDT 10/15/16

Estimated duration:

Status: Resolved

Hello,

An issue has been identified in the server Maroon.mysitehosted.com which has caused a large number of websites and application pools to go offline.

Our team is aware of the problem, and actively working to resolve it.

Services affected include HTTPD and Webmail access. Services not affected include MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites will not be possible. All other services are online and available. We apologize for this inconvenience and we will continue providing updates as soon as possible.

We highly appreciate your patience and cooperation meanwhile.

leaf.arvixe.com Email Interruption

Posted: 3:38 pm EDT 10/13/16

Updated: 3:43 pm EDT 10/13/16

Maintenance Start Time: 3:30 pm EDT 10/13/16

Estimated duration:

Status: In Progress

As of 2:00PM CDT, we have begun emergency maintenance on the mail server for leaf.arvixe.com. While this is being worked on, email may be inaccessible or down.

We understand how important email is as a part of your service, and we are working hard to get this resolved in a timely manner.

This post will be updated when more information becomes available, or the maintenance is completed.

Thank you for your patience and understanding!

Arvixe Phone Support

Posted: 12:16 pm EDT 10/13/16

Updated: 12:45 pm EDT 10/13/16

Disruption Start Time: 12:15 pm EDT 10/13/16

Estimated duration:

Status: Resolved

We are currently experiencing technical difficulties, and as such, support may be unavailable or delayed. We thank you for your patience as we work to resolve this.

This post will be updated when more information becomes available. Please utilize our Live Chat system for resolution while our phone system is down. You can access that service here - https://chat.arvixe.com/#start_chat

UPDATE
As of 11:45 CDT this issue has been resolved. If you continue to experience issues with the phone system, please utilize our Live Chat team for assistance.

Thank you!

magenta.mysitehosted.com - web service interruption

Posted: 4:23 pm EDT 10/07/16

Updated: 10:07 pm EDT 10/07/16

Disruption Start Time: 4:18 pm EDT 10/07/16

Estimated duration: 2 hours

Status: Resolved

An issue has been identified in the server magenta.mysitehosted.com which has caused a large number of websites and application pools to go offline.

Our team is aware of the problem, and actively working to resolve it.

We apologize for the inconvenience, and are working to have all services restored to normal as soon as possible.
Thank you for your patience.

This has been resolved.
Thank you again for your patience.

Arvixe Domain Interruption

Posted: 4:32 pm EDT 10/05/16

Updated: 7:50 am EDT 10/06/16

Disruption Start Time: 3:30 pm EDT 10/05/16

Estimated duration:

Status: Resolved

At 2:30 PM CDT, we identified an issue affecting the *.arvixevps.com and *.arvixededicated.com domains. As such, hostnames using those domains may appear down or inaccessible at this time.

We understand how important service reliability is to you, and our systems administration team is working hard to resolve this issue.

This post will be updated when more information becomes available, or a solution is reached.

Update:
As of 4:30PM, this issue was resolved.

Thank you for your patience!

Linnaea.arvixe.com - Emergency disk maintenance

Posted: 6:21 am EDT 10/05/16

Updated: 6:54 am EDT 10/05/16

Maintenance Start Time: 12:00 am EDT 10/05/16

Estimated duration: 4 hours

Status: Resolved

Unfortunately we are currently experiencing issues with our windows shared server Linnaea.arvixe.com, Our team is already engaged and is working to resolve this as quickly as possible. This post will be updated as further information arrives.

Update At this time the issue has been resolved. We do truly appreciate your patience while we worked on this

Arvixe Phone Support Disruption

Posted: 12:21 pm EDT 10/04/16

Updated: 12:58 pm EDT 10/04/16

Disruption Start Time: 12:00 pm EDT 10/04/16

Estimated duration:

Status: Resolved

Shortly before, 11AM CDT we identified an issue with our internet provider causing our Toll Free Support Number to be temporarily unavailable. We are working closely with the provider to resolve the issue, and support services should return to normal shortly.

This post will be updated when more information is available, or a solution has been reached. We understand how important support can be, and we thank you for your understanding in this matter. Please utilize our Chat Support while we work to have this resolved.

Thank you! All phone issues have been resolved. If you called in during the phone support interruption, please be sure to hang up and try again.

Windows Updates

Posted: 6:16 pm EDT 10/03/16

Updated: 6:16 pm EDT 10/03/16

Maintenance Start Time: 9:00 pm EDT 10/06/16

Estimated duration:

Status: Pending

We will be bringing the following servers down in order to process Windows updates. During this time the servers will be offline and not accessible. 

april.arvixe.com      
aven.arvixe.com       
brown.mysitehosted.com
crowfoot.arvixe.com   
dahlia.arvixe.com     
dock.arvixe.com       
fennel.arvixe.com     
iris.arvixe.com       
leaf.arvixe.com       
lily.arvixe.com       
mandrake.arvixe.com   
maple.arvixe.com      
milfoil.arvixe.com    
nettle.arvixe.com     
olive.arvixe.com      
palm.arvixe.com       
peppermint.arvixe.com 
poppy.arvixe.com      
rose.arvixe.com       
sapin.arvixe.com      
stem.arvixe.com       
tigerlily.arvixe.com  
turnsol.arvixe.com    
violet.arvixe.com     
white.mysitehosted.com
woad.arvixe.com

Windows Updates

Posted: 6:14 pm EDT 10/03/16

Updated: 6:14 pm EDT 10/03/16

Maintenance Start Time: 9:00 pm EDT 10/05/16

Estimated duration:

Status: Pending

We will be bringing the following servers down in order to process Windows updates. During this time the servers will be offline and not accessible. 

aster.arvixe.com        
bamboo.arvixe.com       
bluebell.arvixe.com     
cascara.arvixe.com      
cyan.mysitehosted.com   
doghorn.arvixe.com      
endine.arvixe.com       
flax.arvixe.com         
gall.arvixe.com         
ivy.arvixe.com          
ixia.arvixe.com         
Jasmine.arvixe.com      
juniper.arvixe.com      
linnaea.arvixe.com      
magenta.mysitehosted.com
nightshade.arvixe.com   
parsley.arvixe.com      
saffron.arvixe.com      
sage.arvixe.com         
spiraea.arvixe.com      
strawberry.arvixe.com   
sunflower.arvixe.com    
tares.arvixe.com        
windflower.arvixe.com   
wormwood.arvixe.com

Windows Updates

Posted: 6:13 pm EDT 10/03/16

Updated: 6:13 pm EDT 10/03/16

Maintenance Start Time: 9:00 pm EDT 10/04/16

Estimated duration:

Status: Pending

We will be bringing the following servers down in order to process Windows updates. During this time the servers will be offline and not accessible. 

azhar.arvixe.com       
barberry.arvixe.com    
basil.arvixe.com       
cactus.arvixe.com      
carnation.arvixe.com   
clove.arvixe.com       
dandelion.arvixe.com   
dodder.arvixe.com      
fern.arvixe.com        
foxglove.arvixe.com    
grass.arvixe.com       
hazel.arvixe.com       
kelp.arvixe.com        
lavender.arvixe.com    
lilac.arvixe.com       
lotus.arvixe.com       
oak.arvixe.com         
orchid.arvixe.com      
pine.arvixe.com        
pink.mysitehosted.com  
plumeria.arvixe.com    
red.mysitehosted.com   
salal.arvixe.com       
snare.arvixe.com       
yellow.mysitehosted.com
yew.arvixe.com

Phone Support Interruption

Posted: 12:43 pm EDT 10/03/16

Updated: 2:53 pm EDT 10/03/16

Disruption Start Time: 12:10 pm EDT 10/03/16

Estimated duration:

Status: Resolved

Arvixe phone support is currently unavailable due to network issues. Our team is currently investigating, and we will have an update as soon as connectivity is restored!

<b>Update</b>: All phone issues have been resolved. If you called in during the phone support interruption, please be sure to hang up and try again.

Disruption of Service:Crocus.arvixe.com

Posted: 2:06 am EDT 09/29/16

Updated: 2:54 am EDT 09/29/16

Maintenance Start Time: 12:00 am EDT 09/29/16

Estimated duration: 4 hours

Status: Resolved

We will be performing emergency maintenance on this server which will make all/most services on this server inaccessible.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and while we do not have an ETA for this procedure, we will continue providing updates as soon as possible.

At this time the issue has been resolved. We do truly appreciate your patience while we worked on this

Salal.arvixe.com

Posted: 9:42 am EDT 09/28/16

Updated: 2:04 am EDT 09/29/16

Issue Start Time: 12:00 am EDT 09/28/16

Estimated duration:

Status: Resolved

Unfortunately we are currently experiencing issues with our windows shared server Salal.arvixe.com, Our team is already engaged and is working to resolve this as quickly as possible. This post will be updated as further information arrives.

At this time the issue has been resolved. We do truly appreciate your patience while we worked on this.

Kelp.arvixe.com - WebSitePanel Error or 503 on Login Portals

Posted: 9:07 am EDT 09/27/16

Updated: 10:06 am EDT 09/27/16

Issue Start Time: 12:00 am EDT 09/27/16

Estimated duration:

Status: Resolved

We're getting in touch with you to let you know about a service interruption affecting the server blossom.arvixe.com. We have been tracking an issue on the server with logging into Website Panel has been causing disruption to normal service. Our system administration team is working on correcting this issue and we will post updates as they become available.

Disruption of Service: Azhar.arvixe.com

Posted: 3:23 am EDT 09/27/16

Updated: 5:58 am EDT 09/27/16

Maintenance Start Time: 12:00 am EDT 09/27/16

Estimated duration: 4 hours

Status: Resolved

We will be performing emergency maintenance on this server which will make all/most services on this server inaccessible.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and while we do not have an ETA for this procedure, we will continue providing updates as soon as possible.

At this time the issue has been resolved. We do truly appreciate your patience while we worked on this.

Arvixe Phone Support

Posted: 12:20 pm EDT 09/23/16

Updated: 1:24 pm EDT 09/23/16

Issue Start Time: 12:00 pm EDT 09/23/16

Estimated duration: 1 hour

Status: Resolved

We are currently experiencing technical difficulties, and as such, support may be unavailable or delayed. We thank you for your patience as we work to resolve this.

This post will be updated when more information becomes available.

UPDATE
As of 12:00PM CDT this issue has been resolved. If you are still experiencing issues with our phone support, please utilize our Live Chat system for resolution.

Thank you!

ayeaye.arvixe.com Emergency Disk Maintenance

Posted: 8:21 am EDT 09/21/16

Updated: 10:26 am EDT 10/07/16

Maintenance Start Time: 8:20 am EDT 09/21/16

Estimated duration: 4 hours

Status: Resolved

We are currently experiencing an issue involving this server and have needed to take it offline to perform emergency maintenance. We have our team engaged and are working to resolve the problem as quickly as possible. We will update this post as soon as we have any news. We appreciate your patience!

Major ISP/ Network Issue

Posted: 4:15 pm EDT 09/19/16

Updated: 9:28 pm EDT 09/19/16

Maintenance Start Time: 3:15 pm EDT 09/19/16

Estimated duration:

Status: Resolved

Update: At this time the Internet Service Provider has resolved all issues and services are no longer impacted. Once again we thank you for your patience.

Update: Our Network team continues to work on this issue. We do thank you for your patience.

A major Internet service provider is currently experiencing a network issue which is negatively impacting our services. We are unable to directly address this issue and will update this message as we have further information.

blossom.arvixe.com - WebSitePanel Error or 503 on Login Portals

Posted: 4:52 pm EDT 09/12/16

Updated: 11:24 am EDT 09/15/16

Disruption Start Time: 12:00 am EDT 09/12/16

Estimated duration:

Status: Resolved

We're getting in touch with you to let you know about a service interruption affecting the server blossom.arvixe.com. We have been tracking an issue on the server with logging into Website Panel has been causing disruption to normal service. Our system administration team is working on correcting this issue and we will post updates as they become available.

We sincerely apologize for the inconvenience this issue has caused. We take uptime extremely seriously and know it is absolutely vital to our customers web presence. If you have any further questions please let us know and we'll do our best to answer them!

Update At this time the issue has been resolved. We do truly appreciate your patience while we worked on this.

box.mysitehosted.com - Network Interruption

Posted: 10:15 am EDT 09/05/16

Updated: 1:42 pm EDT 09/06/16

Disruption Start Time: 10:13 am EDT 09/05/16

Estimated duration: 2 hours

Status: Resolved

Unfortunately, we've encountered a disk issue with the server box.mysitehosted.com that requires immediate attention.

We're currently working on resolving the issue, and will post updates here when more information is known or the issue has been resolved. Websites and control panels may appear down during this maintenance.

We appreciate your patience and understanding while we work to restore normal service.

rosebloom.arvixe.com - Service Disruption

Posted: 7:33 pm EDT 09/02/16

Updated: 3:43 pm EDT 09/07/16

Disruption Start Time: 7:00 pm EDT 09/02/16

Estimated duration: 1 hour

Status: Resolved

This has been completed, and all services are back online.

The server rosebloom.arvixe.com suffered a resource issue that requires a reboot to resolve.
Due to pending updates, this reboot is taking longer than normal.

Our team is actively monitoring the process, and we are doing everything possible to minimize downtime.

Please accept our apologies for the disruption.
We will have services restored as soon as possible.

Thank you for your patience.

Arvixe Phone Support - Service Interruption

Posted: 11:30 am EDT 09/01/16

Updated: 1:02 pm EDT 09/01/16

Issue Start Time: 10:00 am EDT 09/01/16

Estimated duration: 2 hours 30 minutes

Status: Resolved

Update: The support number is back up and running!

Calls coming into the Arvixe phone support line (888-927-8493) are failing to connect or ringing indefinitely. Our Telephony team is investigating. We will update as soon as more information is available.

Ivy.arvixe.com

Posted: 6:50 am EDT 09/01/16

Updated: 7:12 am EDT 09/01/16

Disruption Start Time: 12:00 am EDT 09/01/16

Estimated duration:

Status: Resolved

Update At this time the issue has been resolved. We do truly appreciate your patience while we worked on this.

Unfortunately we are currently experiencing issues with our windows shared server Ivy.arvixe.com, Our team is already engaged and is working to resolve this as quickly as possible. This post will be updated as further information arrives.

leaf.arvixe.com - Network Interruption

Posted: 12:58 pm EDT 08/21/16

Updated: 7:00 pm EDT 09/14/16

Maintenance Start Time: 12:00 pm EDT 08/21/16

Estimated duration:

Status: Resolved

Unfortunately, we've encountered a disk issue with the server leaf.arvixe.com that requires immediate attention.

We're currently working on resolving the issue, and will post updates here when more information is known or the issue has been resolved. Websites and control panels may appear down during this maintenance.

We appreciate your patience and understanding while we work to restore normal service.

Update - at this time leaf is available, we will continue to monitor this server's performance and availability.