Dal1 Cloud Service Interruption

Posted: 11:33 pm EDT 07/19/17

Updated: 2:07 pm EDT 07/20/17

Issue Start Time: 11:32 pm EDT 07/19/17

Estimated duration: 4 hours

Status: Resolved

**UPDATE* * This issue has been remediated at this time. If you are still experiencing issues, please reach out to support. Thank you for your patience.

We are getting in touch to provide you with a Hosting Status update. As of 22:32 EDT an issue was identified with VPS Servers hosted in our Dallas cloud. VPSes hosted on this unit may appear inaccessible. Our System Administration team is actively working on this now and we will update this post as more information becomes available.

We sincerely apologize for the inconvenience this issue has caused. We understand service reliability is of the utmost importance. If you have any further questions please let us know and we will do our best to answer them!

Abyssinian.arvixe.com: Disk maintenance

Posted: 10:04 am EDT 07/18/17

Updated: 10:42 am EDT 07/18/17

Maintenance Start Time: 12:00 am EDT 07/18/17

Estimated duration:

Status: Resolved

We are performing maintenance on Abyssinian.arvixe.com.

This maintenance will require a server reboot. During this maintenance all the services will be unavailable.

We appreciate your patience.

Update: Maintenance has been completed. Thank you for your co-operation.

Scheduled Maintenance: cascara.arvixe.com

Posted: 8:32 pm EDT 07/14/17

Updated: 4:05 pm EDT 07/15/17

Maintenance Start Time: 1:00 pm EDT 07/16/17

Estimated duration: 2 hours

Status: Resolved

An issue has been discovered with one of the RAID device on the server that requires us to take the server offline to perform maintenance. This has been scheduled for 1:00 PM CST (2AM HKT) on 16 July 2017. During this maintenance, all hosting services will be unavailable.

We apologize for the inconvenience, but consider this the best way to maintain the safety and integrity of your data.

Thank you.

Scheduled Maintenance: salal.arvixe.com

Posted: 8:30 pm EDT 07/14/17

Updated: 4:05 pm EDT 07/15/17

Maintenance Start Time: 1:00 pm EDT 07/16/17

Estimated duration: 2 hours

Status: Resolved

An issue has been discovered with one of the RAID device on the server that requires us to take the server offline to perform maintenance. This has been scheduled for 1:00 PM CST (2AM HKT) on 16 July 2017. During this maintenance, all hosting services will be unavailable.

We apologize for the inconvenience, but consider this the best way to maintain the safety and integrity of your data.

Thank you.

Disruption of Service : crab.arvixe.com

Posted: 7:11 pm EDT 07/11/17

Updated: 1:19 pm EDT 07/12/17

Disruption Start Time: 12:00 am EDT 07/11/17

Estimated duration:

Status: Resolved

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

The Server is back online. All the services are up and running fine. Thank you for your patience and cooperation.

crab.arvixe.com

Posted: 7:56 am EDT 07/11/17

Updated: 1:54 pm EDT 07/11/17

Maintenance Start Time: 12:00 am EDT 07/11/17

Estimated duration:

Status: Resolved

We are performing emergency maintenance on this server which will make all/most services on this server inaccessible.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and while we do not have an ETA for this procedure, we will continue providing updates as soon as possible.

The Server is back online. All the services are up and running fine. Thank you for your patience and cooperation.

SmarterMail Upgrades on Multiple Windows Servers

Posted: 11:45 am EDT 07/10/17

Updated: 8:25 am EDT 07/12/17

Maintenance Start Time: 10:00 pm EDT 07/11/17

Estimated duration: 1 hour

Status: Resolved

We will be updating the SmarterMail service on the following Windows servers tonight:

WS3

WS6

WS105

WS102

During this upgrade, the mail service will encounter a brief period of downtime, but we do not expect this to last for more than 30 minutes. We would like to thank you for your patience while we get this updated, and will update this post upon completion of the upgrade.

Update: The upgrade has completed, we appreciate your patience, and apologize for any inconveniences caused by this upgrade.

SmarterMail Upgrades on Multiple Windows Servers

Posted: 11:43 am EDT 07/10/17

Updated: 8:38 am EDT 07/11/17

Maintenance Start Time: 10:00 pm EDT 07/10/17

Estimated duration: 1 hour

Status: Resolved

Hello,

We will be updating the SmarterMail service on the following Windows servers tonight:

WS2

WS5

WS104

WS101

During this update, the mail service will encounter a brief period of downtime, but we do not expect this to last for more than 30 minutes. We would like to thank you for your patience while we get this updated, and will update this post upon completion of the upgrade.

Update: The upgrade has completed, we appreciate your patience, and apologize for any inconveniences caused by this upgrade.

Scheduled Maintenance: Multiple Servers

Posted: 10:08 am EDT 07/01/17

Updated: 3:32 am EDT 07/02/17

Maintenance Start Time: 1:00 am EDT 07/02/17

Estimated duration: 15 minutes

Status: Resolved

The following servers will be rebooted tonight:

blush.mysitehosted.com

seaweed.arvixe.com

This will finalize updates made on Fri, 30 Jun 2017.

Expected downtime is under 15 minutes.

Scheduled Maintenance: Multiple Servers

Posted: 6:19 pm EDT 06/29/17

Updated: 1:52 am EDT 06/30/17

Maintenance Start Time: 1:00 am EDT 06/30/17

Estimated duration: 15 minutes

Status: Resolved

The following servers will be rebooted tonight:

blush.mysitehosted.com seaweed.arvixe.com

Expected downtime is under 15 minutes.

Scheduled Maintenance: Multiple Servers

Posted: 6:09 pm EDT 06/29/17

Updated: 3:18 am EDT 06/30/17

Maintenance Start Time: 11:00 pm EDT 06/29/17

Estimated duration: 2 hours

Status: Resolved

We are performing some minor maintenance on the following servers starting at 10:00 PM CST on Thursday June 29th, 2017:

allium.htx.arvixe.com
plumeria.htx.arvixe.com

There will be ~15 minutes of downtime for each server for the reboot.

This has been resolved. All the services are up and running fine on the server. Thank you for your patience and cooperation.

Disruption of Service: loris.arvixe.com

Posted: 12:28 pm EDT 06/29/17

Updated: 1:01 pm EDT 06/29/17

Disruption Start Time: 12:00 am EDT 06/29/17

Estimated duration:

Status: Resolved

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

The server is back online. All services are up and running fine. Thank you for your patience and cooperation.

Heater.mysitehosted.com : Disruption of services

Posted: 10:25 pm EDT 06/20/17

Updated: 10:25 pm EDT 06/20/17

Issue Start Time: 12:00 am EDT 06/20/17

Estimated duration:

Status: In Progress

We are currently facing issues with the Tomcat service on this server. We are working to identify the issue relating to the web service.

Services affected include Tomcat services.

We apologise for this inconvenience and we will continue providing updates as soon as possible.

Emergency Maintenance :: magenta

Posted: 8:16 pm EDT 06/15/17

Updated: 9:01 pm EDT 06/15/17

Maintenance Start Time: 8:15 pm EDT 06/15/17

Estimated duration:

Status: Resolved

UPDATE: At this time this maintenance has concluded.

Magenta mail services are down for an emergency maintenance at this time. Please monitor this thread for updates.

Disruption of Service : yew.arvixe.com

Posted: 1:41 pm EDT 06/14/17

Updated: 2:55 pm EDT 06/14/17

Maintenance Start Time: 12:00 am EDT 06/14/17

Estimated duration:

Status: Resolved

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD, MySQL, MSSQL, POP/IMAP and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

Disruption of services : Oxen.arvixe.com

Posted: 6:43 am EDT 06/14/17

Updated: 11:55 am EDT 06/14/17

Disruption Start Time: 12:00 am EDT 06/14/17

Estimated duration:

Status: Resolved

We are currently facing issues with the web service on this server. We are working to identify the issue relating to the web service.

Services affected include HTTPD and Webmail access. Services not affected include MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites will not be possible. All other services are online and available. We apologise for this inconvenience and we will continue providing updates as soon as possible.

All services are back online. Thank you for your patience.

Multiple Servers - Windows Updates

Posted: 7:27 pm EDT 06/13/17

Updated: 12:42 am EDT 06/16/17

Maintenance Start Time: 9:00 pm EDT 06/15/17

Estimated duration: 4 hours

Status: Resolved

Hello,

In order to keep things up to date and secure, we will be performing windows updates on the following hosting servers:

APRIL.htx.arvixe.com? ?

aven.htx.arvixe.com??

BROWN.htx.arvixe.com??

crowfoot.htx.arvixe.com??

DAHLIA.htx.arvixe.com??

dock.htx.arvixe.com??

FENNEL.htx.arvixe.com??

iris.htx.arvixe.com??

leaf.htx.arvixe.com??

lily.htx.arvixe.com??

MANDRAKE.htx.arvixe.com??

MAPLE.htx.arvixe.com??

Milfoil.htx.arvixe.com??

nettle.htx.arvixe.com??

olive.htx.arvixe.com??

Palm.htx.arvixe.com??

peppermint.htx.arvixe.com??

POPPY.htx.arvixe.com??

ROSE.htx.arvixe.com??

sapin.htx.arvixe.com??

stem.htx.arvixe.com??

tigerlily.htx.arvixe.com??

TURNSOL.htx.arvixe.com??

VIOLET.htx.arvixe.com??

white.htx.arvixe.com??

Woad.htx.arvixe.com??

speedwell.htx.arvixe.com??

tropaeolum.htx.arvix.com??

WISTERIA.htx.arvixe.com??

yarrow.htx.arvixe.com??

PETUNIA.htx.arvixe.com??

ROSEBLOOM.htx.arvixe.com??

SEAWEED.htx.arvixe.com

The process is expected to last up to 4 hours, and will include at least 1 reboot. During this time, hosting services will be intermittently unavailable.

We apologize for the inconvenience. Our admins will be on hand actively managing the process to ensure as little downtime as possible. Thank you for your patience.

Multiple Servers - Windows Updates

Posted: 7:24 pm EDT 06/13/17

Updated: 1:28 am EDT 06/17/17

Maintenance Start Time: 9:00 pm EDT 06/16/17

Estimated duration: 4 hours

Status: Resolved

Hello,

In order to keep things up to date and secure, we will be performing windows updates on the following hosting servers:

AZHAR.htx.arvixe.com??

barberry.htx.arvixe.com??

BASIL.htx.arvixe.com??

CACTUS.htx.arvixe.com??

carnation.htx.arvixe.com

CLOVE.htx.arvixe.com??

dandelion.htx.arvixe.com

DODDER.htx.arvixe.com??

FERN.htx.arvixe.com??

FOXGLOVE.htx.arvixe.com??

GRASS.htx.arvixe.com??

hazel.htx.arvixe.com??

kelp.htx.arvixe.com??

lavender.htx.arvixe.com??

lilac.htx.arvixe.com??

LOTUS.htx.arvixe.com??

OAK.htx.arvixe.com??

ORCHID.htx.arvixe.com??

pine.htx.arvixe.com??

pink.htx.arvixe.com??

PLUMERIA.htx.arvixe.com??

red.htx.arvixe.com??

snare.htx.arvixe.com??

yellow.htx.arvixe.com??

yew.htx.arvixe.com??

crimson.htx.arvixe.com??

salal.htx.arvixe.com??

ANEMONE.htx.arvixe.com??

BLUSH.htx.arvixe.com??

ALLIUM.htx.arvixe.com??

BLOSSOM.htx.arvixe.com??

BLUE.htx.arvixe.com??

CALANTHA.htx.arvixe.com??

CAMELLIA.htx.arvixe.com??

ws1.win.arvixe.com??

ws2.win.arvixe.com??

ws3.win.arvixe.com

rs1.win.arvixe.com

The process is expected to last up to 4 hours, and will include at least 1 reboot. During this time, hosting services will be intermittently unavailable.

We apologize for the inconvenience. Our admins will be on hand actively managing the process to ensure as little downtime as possible. Thank you for your patience.

Multiple Servers - Windows Updates

Posted: 7:20 pm EDT 06/13/17

Updated: 12:42 am EDT 06/16/17

Maintenance Start Time: 10:00 pm EDT 06/14/17

Estimated duration: 4 hours

Status: Resolved

Hello,

In order to keep things up to date and secure, we will be performing windows updates on the following hosting servers.

ASTER.htx.arvixe.com

BAMBOO.htx.arvixe.com

BLUEBELL.htx.arvixe.com

cyan.htx.arvixe.com

doghorn.htx.arvixe.com

ENDINE.htx.arvixe.com

FLAX.htx.arvixe.com

gall.htx.arvixe.com

IVY.htx.arvixe.com

ixia.htx.arvixe.com

JASMINE.htx.arvixe.com

Juniper.htx.arvixe.com

MAGENTA.htx.arvixe.com

nightshade.htx.arvixe.com

PARSLEY.htx.arvixe.com

SAFFRON.htx.arvixe.com

sage.htx.arvixe.com

SCARLET.htx.arvixe.com

spiraea.htx.arvixe.com

strawberry.htx.arvixe.com

SUNFLOWER.htx.arvixe.com

tares.htx.arvixe.com

windflower.htx.arvixe.com

WORMWOOD.htx.arvixe.com

cascara.htx.arvixe.com

linnaea.htx.arvixe.com

HYSSOP.htx.arvixe.com

GLADIOLUS.htx.arvixe.com

CROCUS.htx.arvixe.com

GERBERA.htx.arvixe.com

LIN.htx.arvixe.com

maroon.htx.arvixe.com

ws4.win.arvixe.com

ws5.win.arvixe.com

ws6.win.arvixe.com

The process is expected to last up to 4 hours, and will include at least 1 reboot. During this time, hosting services will be intermittently unavailable.

We apologize for the inconvenience. Our admins will be on hand actively managing the process to ensure as little downtime as possible. Thank you for your patience.

Bittern.arvixe.com: Emergency Maintenance

Posted: 12:15 pm EDT 06/08/17

Updated: 12:22 pm EDT 06/17/17

Maintenance Start Time: 12:00 am EDT 06/08/17

Estimated duration:

Status: Resolved

An issue has been discovered on the server that requires us to take the server offline to perform maintenance. During this maintenance, all hosting services will be unavailable.

We apologize for the inconvenience, but consider this the best way to maintain the safety and integrity of your data.

Thank you.

This has been resolved. All services are up and running fine. Thank you for your patience and cooperation.

Disruption of Service: Emu.arvixe.com

Posted: 8:30 am EDT 06/08/17

Updated: 11:02 pm EDT 06/08/17

Disruption Start Time: 12:00 am EDT 06/08/17

Estimated duration:

Status: Resolved

We are currently facing issues with the MySQL service on this server. We are working to identify the issue relating to the service.

Services affected include the MySQL at this time. Services not affected include HTTPD, SSH and, IMAP and POP and FTP.

During this outage, access to MySQL based websites will be slow or unavailable. All other services are online and available. We apologize for this inconvenience and we will continue providing updates as soon as possible.

Disruption of Service : yew.arvixe.com

Posted: 1:34 pm EDT 06/07/17

Updated: 4:36 pm EDT 06/07/17

Maintenance Start Time: 12:00 am EDT 06/07/17

Estimated duration:

Status: Resolved

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD, MySQL, MSSQL, POP/IMAP and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

seaweed.htx.arvixe.com

Posted: 6:21 pm EDT 06/06/17

Updated: 12:17 am EDT 06/08/17

Maintenance Start Time: 11:00 pm EDT 06/07/17

Estimated duration: 4 hours

Status: Resolved

We are performing maintenance on seaweed.htx.arvixe.com

This maintenance will require a server reboot so all services will go offline for a short period.

We appreciate your patience.

Disruption of Service : blue.mysitehosted.com

Posted: 3:53 pm EDT 06/04/17

Updated: 11:01 pm EDT 06/04/17

Maintenance Start Time: 12:00 am EDT 06/04/17

Estimated duration:

Status: Resolved

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD, MySQL, MSSQL, POP/IMAP and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

This has been fixed. Server is back online and all services are running. Thank you for your cooperation and patience.

Disruption of Service: leaf.arvixe.com

Posted: 8:55 am EDT 06/03/17

Updated: 11:47 am EDT 06/03/17

Disruption Start Time: 12:00 am EDT 06/03/17

Estimated duration:

Status: Resolved

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD, MySQL, MSSQL, POP/IMAP and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.


This has been fixed. Server is back online and all services are running. Thank you for your cooperation and patience.

vps111.htx.arvixe.com

Posted: 7:28 pm EDT 06/02/17

Updated: 5:17 am EDT 06/03/17

Maintenance Start Time: 10:00 pm EDT 06/02/17

Estimated duration: 1 hour

Status: Resolved

Possible faulty memory has been detected in vps111.htx.arvixe.com which has caused intermittent downtime for the Virtual Machines running on the given hardware. All memory is scheduled to be replaced with new hardware. During this time all services will be unavailable until the maintenance is complete after which this status post will be updated. Thank you for your patience.

Reboots :: Multiple Servers

Posted: 6:56 pm EDT 06/01/17

Updated: 12:00 am EDT 06/02/17

Maintenance Start Time: 9:00 pm EDT 06/01/17

Estimated duration: 30 minutes

Status: Resolved

At 21:00 EDT June 1st we will be rebooting the following servers:

tares.arvixe.com wormwood.arvixe.com maple.arvixe.com

We will keep you apprised of any updates through this post.

seaweed.htx.arvixe.com

Posted: 6:21 pm EDT 06/01/17

Updated: 12:00 am EDT 06/02/17

Issue Start Time: 11:00 pm EDT 06/01/17

Estimated duration: 4 hours

Status: Resolved

We are performing emergency maintenance on seaweed.htx.arvixe.com

This maintenance will require a server reboot so all services will go offline for a short period.

We appreciate your patience.

seaweed.htx.arvixe.com

Posted: 11:59 pm EDT 05/31/17

Updated: 6:18 pm EDT 06/01/17

Maintenance Start Time: 10:58 pm EDT 05/31/17

Estimated duration:

Status: Resolved

At this time we are performing emergency maintenance on seaweed.htx.arvixe.com

This maintenance will require a server reboot so all services will go offline for a short period.

We appreciate your patience.

Seaweed.htx.arvixe.com

Posted: 8:07 pm EDT 05/30/17

Updated: 1:53 pm EDT 05/31/17

Maintenance Start Time: 11:00 pm EDT 05/30/17

Estimated duration: 3 hours

Status: Resolved

Seaweed.htx.arvixe.com will be undergoing an emergency maintenance , all services on this server will be interrupted while this is being done.

Disruption of Service: dallas130.arvixeshared.com

Posted: 2:43 am EDT 05/29/17

Updated: 3:35 am EDT 05/29/17

Issue Start Time: 12:00 am EDT 05/29/17

Estimated duration:

Status: Resolved

We are currently facing issues with the web service on this server. We are working to identify the issue relating to the web service.

Services affected include HTTPD and Webmail access. Services not affected include MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites will not be possible. All other services are online and available. We apologize for this inconvenience and we will continue providing updates as soon as possible.

This has been resolved. The HTTP service is up and running fine. Thank you for your cooperation and patience.

wormwood.arvixe.com :: Scheduled maintenance

Posted: 4:16 pm EDT 05/16/17

Updated: 10:19 am EDT 05/17/17

Maintenance Start Time: 12:00 am EDT 05/17/17

Estimated duration: 4 hours

Status: Resolved

To address on-going issues with some services on WORMWOOD.ARVIXE.COM the server will be taken offline for maintenance this evening at midnight EDT. All services will be unavailable during this window which is expected to last no longer than four hours. We apologize for any inconvenience and thank you for your patience. Updates will be provided as soon as services have been restored.

Emergency Maintenance - conure.arvixe.com

Posted: 3:37 am EDT 05/15/17

Updated: 5:50 am EDT 05/15/17

Maintenance Start Time: 12:00 am EDT 05/15/17

Estimated duration:

Status: Resolved

An issue has been discovered with the host node for the server conure.arvixe.com that requires us to take the server offline to perform maintenance. During this maintenance, all hosting services will be unavailable.

We apologize for the inconvenience, but consider this the best way to maintain the safety and integrity of your data.

Thank you.

This has been resolved. All the services are up and running fine on the server. Thank you for your patience and cooperation.

Disruption of Service : Caique.arvixe.com

Posted: 3:25 am EDT 05/15/17

Updated: 5:49 am EDT 05/15/17

Maintenance Start Time: 12:00 am EDT 05/15/17

Estimated duration:

Status: Resolved

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

This has been resolved. All the services are up and running fine on the server. Thank you for your patience and cooperation.

Multiple Servers - Windows Updates

Posted: 6:08 pm EDT 05/10/17

Updated: 1:08 am EDT 05/14/17

Maintenance Start Time: 11:00 pm EDT 05/13/17

Estimated duration: 4 hours

Status: Resolved

Hello,

In order to keep things up to date and secure, we will be performing windows updates on the following hosting servers:

AZHAR.htx.arvixe.com??
barberry.htx.arvixe.com??
BASIL.htx.arvixe.com??
CACTUS.htx.arvixe.com??
carnation.htx.arvixe.com
CLOVE.htx.arvixe.com??
dandelion.htx.arvixe.com
DODDER.htx.arvixe.com??
FERN.htx.arvixe.com??
FOXGLOVE.htx.arvixe.com??
GRASS.htx.arvixe.com??
hazel.htx.arvixe.com??
kelp.htx.arvixe.com??
lavender.htx.arvixe.com??
lilac.htx.arvixe.com??
LOTUS.htx.arvixe.com??
OAK.htx.arvixe.com??
ORCHID.htx.arvixe.com??
pine.htx.arvixe.com??
pink.htx.arvixe.com??
PLUMERIA.htx.arvixe.com??
red.htx.arvixe.com??
snare.htx.arvixe.com??
yellow.htx.arvixe.com??
yew.htx.arvixe.com??
crimson.htx.arvixe.com??
salal.htx.arvixe.com??
ANEMONE.htx.arvixe.com??
BLUSH.htx.arvixe.com??
ALLIUM.htx.arvixe.com??
BLOSSOM.htx.arvixe.com??
BLUE.htx.arvixe.com??
CALANTHA.htx.arvixe.com??
CAMELLIA.htx.arvixe.com??
ws1.win.arvixe.com??
ws2.win.arvixe.com??
ws3.win.arvixe.com
rs1.win.arvixe.com

The process is expected to last up to 4 hours, and will include at least 1 reboot.
During this time, hosting services will be intermittently unavailable.

We apologize for the inconvenience.
Our admins will be on hand actively managing the process to ensure as little downtime as possible.
Thank you for your patience.

Multiple Servers - Windows Updates

Posted: 6:06 pm EDT 05/10/17

Updated: 12:42 am EDT 05/13/17

Maintenance Start Time: 11:00 pm EDT 05/12/17

Estimated duration: 4 hours

Status: Resolved

Hello,

In order to keep things up to date and secure, we will be performing windows updates on the following hosting servers:

APRIL.htx.arvixe.com??
aven.htx.arvixe.com??
BROWN.htx.arvixe.com??
crowfoot.htx.arvixe.com??
DAHLIA.htx.arvixe.com??
dock.htx.arvixe.com??
FENNEL.htx.arvixe.com??
iris.htx.arvixe.com??
leaf.htx.arvixe.com??
lily.htx.arvixe.com??
MANDRAKE.htx.arvixe.com??
MAPLE.htx.arvixe.com??
Milfoil.htx.arvixe.com??
nettle.htx.arvixe.com??
olive.htx.arvixe.com??
Palm.htx.arvixe.com??
peppermint.htx.arvixe.com??
POPPY.htx.arvixe.com??
ROSE.htx.arvixe.com??
sapin.htx.arvixe.com??
stem.htx.arvixe.com??
tigerlily.htx.arvixe.com??
TURNSOL.htx.arvixe.com??
VIOLET.htx.arvixe.com??
white.htx.arvixe.com??
Woad.htx.arvixe.com??
speedwell.htx.arvixe.com??
tropaeolum.htx.arvix.com??
WISTERIA.htx.arvixe.com??
yarrow.htx.arvixe.com??
PETUNIA.htx.arvixe.com??
ROSEBLOOM.htx.arvixe.com??
SEAWEED.htx.arvixe.com

The process is expected to last up to 4 hours, and will include at least 1 reboot.
During this time, hosting services will be intermittently unavailable.

We apologize for the inconvenience.
Our admins will be on hand actively managing the process to ensure as little downtime as possible.
Thank you for your patience.

Multiple Servers - Windows Updates

Posted: 6:03 pm EDT 05/10/17

Updated: 1:31 am EDT 05/12/17

Maintenance Start Time: 12:00 am EDT 05/12/17

Estimated duration: 4 hours

Status: Resolved

Hello,

In order to keep things up to date and secure, we will be performing windows updates on the following hosting servers:

ASTER.htx.arvixe.com???? 
BAMBOO.htx.arvixe.com??
BLUEBELL.htx.arvixe.com??
cyan.htx.arvixe.com??
doghorn.htx.arvixe.com??
ENDINE.htx.arvixe.com??
FLAX.htx.arvixe.com??
gall.htx.arvixe.com??
IVY.htx.arvixe.com??
ixia.htx.arvixe.com??
JASMINE.htx.arvixe.com??
Juniper.htx.arvixe.com??
MAGENTA.htx.arvixe.com??
nightshade.htx.arvixe.com??
PARSLEY.htx.arvixe.com??
SAFFRON.htx.arvixe.com??
sage.htx.arvixe.com 
SCARLET.htx.arvixe.com??
spiraea.htx.arvixe.com??
strawberry.htx.arvixe.com??
SUNFLOWER.htx.arvixe.com??
tares.htx.arvixe.com??
windflower.htx.arvixe.com??
WORMWOOD.htx.arvixe.com??
cascara.htx.arvixe.com??
linnaea.htx.arvixe.com??
HYSSOP.htx.arvixe.com??
GLADIOLUS.htx.arvixe.com??
CROCUS.htx.arvixe.com??
GERBERA.htx.arvixe.com??
LIN.htx.arvixe.com??
maroon.htx.arvixe.com
ws4.win.arvixe.com??
ws5.win.arvixe.com??
ws6.win.arvixe.com

The process is expected to last up to 4 hours, and will include at least 1 reboot.
During this time, hosting services will be intermittently unavailable.

We apologize for the inconvenience.
Our admins will be on hand actively managing the process to ensure as little downtime as possible.
Thank you for your patience.

Disruption of Service: salal.htx.arvixe.com

Posted: 5:57 pm EDT 05/09/17

Updated: 8:16 pm EDT 05/09/17

Disruption Start Time: 12:00 am EDT 05/09/17

Estimated duration:

Status: Resolved

We are currently facing issues with the server which are making HmailServer services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include POP/IMAP and SMTP.

During this outage, access to your emails will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

This has been resolved. All the HmailServer service is up and running fine. Thank you for your patience and cooperation.

Disruption of Service: Caique.arvixe.com

Posted: 4:02 am EDT 05/09/17

Updated: 4:26 am EDT 05/09/17

Disruption Start Time: 12:00 am EDT 05/09/17

Estimated duration:

Status: Resolved

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

This has been resolved. All the services are up and running fine. Thank you for your patience and cooperation.

Scheduled Maintenance :: Multiple Servers

Posted: 1:36 pm EDT 05/01/17

Updated: 12:07 am EDT 05/04/17

Maintenance Start Time: 10:00 pm EDT 05/03/17

Estimated duration: 1 hour 30 minutes

Status: Resolved

We are performing some minor maintenance on the following servers starting at 10:00 PM EDT on Wednesday May 3rd, 2017:

aardvark.arvixe.com
artwork.mysitehosted.com
barnacle.arvixe.com
bittern.arvixe.com
box.mysitehosted.com
butterfly.arvixe.com
caique.arvixe.com
cheetah.arvixe.com
coney.arvixe.com
conure.arvixe.com
crab.arvixe.com
dallas114.mysitehosted.com
dallas123.arvixeshared.com
dallas126.arvixeshared.com
dallas157.arvixeshared.com
dallas173.arvixeshared.com
dallas179.arvixeshared.com
highlighter.mysitehosted.com
hk101.arvixeshared.com
langur.arvixe.com
lynx.arvixe.com
musk.arvixe.com
napkin.mysitehosted.com
oxen.arvixe.com
oyster.arvixe.com
swine.arvixe.com
tarsier.mysitehosted.com

There will be ~10 minutes of downtime for each server for the reboot.

Scheduled Maintenance: vps101.htx.arvixe.com

Posted: 10:26 pm EDT 04/26/17

Updated: 12:16 am EDT 04/28/17

Maintenance Start Time: 8:00 pm EDT 04/27/17

Estimated duration:

Status: Resolved

An issue has been discovered with one of the RAID device on the server vps101.htx.arvixe.com that requires us to take the server offline to perform maintenance. This has been scheduled for 20:00 EDT on 27 April 2017 During this maintenance, all hosting services will be unavailable.

We apologize for the inconvenience, but consider this the best way to maintain the safety and integrity of your data.

Thank you.

update: The maintenance has been completed. All the services are back online

Dallas137.arvixeshared.com - Scheduled Maintenance

Posted: 9:59 pm EDT 04/26/17

Updated: 12:15 am EDT 04/28/17

Maintenance Start Time: 9:00 pm EDT 04/27/17

Estimated duration: 2 hours

Status: Resolved

An issue has been discovered with one of the RAID device on the server Dallas137.arvixeshared.com that requires us to take the server offline to perform maintenance. This has been scheduled for 21:00 EDT on 27 April 2017. During this maintenance, all hosting services will be unavailable.

We apologize for the inconvenience, but consider this the best way to maintain the safety and integrity of your data.

Thank you.

update: The maintenance has been completed. All the services are back online

Scheduled Maintenance :: Multiple Servers

Posted: 5:21 pm EDT 04/26/17

Updated: 12:14 am EDT 04/28/17

Maintenance Start Time: 10:00 pm EDT 04/27/17

Estimated duration: 1 hour 30 minutes

Status: Resolved

We are performing some minor maintenance on the following servers starting at 10:00 PM EDT on Thursday April 27th, 2017:

abyssinian.arvixe.com
armadillo.arvixe.com
bohor.arvixe.com
dallas129.arvixeshared.com
dallas134.arvixeshared.com
dallas135.arvixeshared.com
dallas140.arvixeshared.com
dallas142.arvixeshared.com
dallas147.arvixeshared.com
dallas156.arvixeshared.com
dallas161.arvixeshared.com
dallas166.arvixeshared.com
dallas170.arvixeshared.com
dallas178.arvixeshared.com
emu.arvixe.com
gemsbrook.arvixe.com
goose.arvixe.com
hk100.arvixeshared.com
ibis.arvixe.com
iguana.arvixe.com
impala.arvixe.com
kangaroo.arvixe.com
pencil.mysitehosted.com
seagull.arvixe.com

There will be ~10 minutes of downtime for each server for the reboot.

Disruption of Service: Network Issue

Posted: 1:24 pm EDT 04/25/17

Updated: 2:56 pm EDT 04/25/17

Disruption Start Time: 12:00 am EDT 04/25/17

Estimated duration:

Status: Resolved

We are currently facing issues with the below mention servers which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

= dallas152.arvixeshared.com dallas151.arvixeshared.com dallas156.arvixeshared.com dallas150.arvixeshared.com dallas154.arvixeshared.com

This has been resolved. All the services are up and running fine on those mention servers. Thank you for your patience and cooperation.

Scheduled Maintenance :: Multiple Servers

Posted: 11:54 am EDT 04/24/17

Updated: 12:56 am EDT 04/26/17

Maintenance Start Time: 10:00 pm EDT 04/25/17

Estimated duration: 1 hour 30 minutes

Status: Resolved

We are performing some minor maintenance on the following servers starting at 10:00 PM EDT on Tuesday April 25th, 2017:

cardinal.arvixe.com
conure.arvixe.com
dallas128.arvixeshared.com
dallas141.arvixeshared.com
dallas144.arvixeshared.com
dallas154.arvixeshared.com
dallas160.arvixeshared.com
dallas171.arvixeshared.com
dallas176.arvixeshared.com
giraffe.arvixe.com
loris.arvixe.com
rhea.arvixe.com

There will be ~10 minutes of downtime for each server for the reboot.

Emergency Maintenance - yew.arvixe.com

Posted: 11:53 am EDT 04/23/17

Updated: 12:50 pm EDT 04/23/17

Maintenance Start Time: 12:00 am EDT 04/23/17

Estimated duration: 3 hours

Status: In Progress

An issue has been discovered with the host node for the server yew.arvixe.com that requires us to take the server offline to perform maintenance. During this maintenance, all hosting services will be unavailable.

We apologize for the inconvenience, but consider this the best way to maintain the safety and integrity of your data.

Thank you.


The maintenance has been completed and server is back online. All the services are up and running fine. Thank you for your patience and cooperation

Disruption of Service: bamboo.arvixe.com

Posted: 10:33 pm EDT 04/21/17

Updated: 6:41 am EDT 04/22/17

Issue Start Time: 12:00 am EDT 04/21/17

Estimated duration:

Status: Resolved

We are currently facing issues with the MySQL service on this server. We are working to identify the issue relating to the service.

Services affected include the MySQL at this time. Services not affected include HTTPD, MSSQL, IMAP, POP and FTP.

During this outage, access to MySQL based websites will be slow or unavailable. All other services are online and available. We apologize for this inconvenience and we will continue providing updates as soon as possible.


This has been resolved. MySQL service is up and running fine. Thank you for your patience and cooperation.

Emergency Maintenance - Pine.arvixe.com

Posted: 8:18 pm EDT 04/20/17

Updated: 10:22 pm EDT 04/20/17

Maintenance Start Time: 12:00 am EDT 04/20/17

Estimated duration: 2 hours

Status: Resolved

An issue has been discovered with the host node for the server Pine.arvixe.com that requires us to take the server offline to perform maintenance. During this maintenance, all hosting services will be unavailable.

We apologize for the inconvenience, but consider this the best way to maintain the safety and integrity of your data.

Thank you.

This has been completed. All the services are up and running fine. Thank you for your patience and cooperation

Disruption of Service: Lotus.arvixe.com

Posted: 6:36 pm EDT 04/19/17

Updated: 6:47 pm EDT 04/19/17

Disruption Start Time: 12:00 am EDT 04/19/17

Estimated duration:

Status: Resolved

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, POP/IMAP, SQL and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

This has been resolved. All the services are up and running fine. Thank you for your patience and cooperation.

Scheduled Maintenance :: Multiple Servers

Posted: 3:26 pm EDT 04/19/17

Updated: 12:46 am EDT 04/21/17

Maintenance Start Time: 10:00 pm EDT 04/20/17

Estimated duration: 1 hour

Status: Resolved

We are performing some minor maintenance on the following servers starting at 10:00 PM EDT on Thursday April 20th, 2017:

dallas110.arvixeshared.com
dallas118.arvixeshared.com
dallas122.arvixeshared.com
dallas124.mysitehosted.com
dallas125.mysitehosted.com
dallas136.arvixeshared.com
dallas138.arvixeshared.com
dallas146.arvixeshared.com
dallas150.arvixeshared.com
dallas153.arvixeshared.com
dallas169.arvixeshared.com
dallastc1.arvixeshared.com
simian.arvixe.com

There will be ~10 minutes of downtime for each server for the reboot.

Disruption of services: Dallas180.arvixeshared.com

Posted: 11:08 am EDT 04/17/17

Updated: 1:37 pm EDT 04/17/17

Disruption Start Time: 12:00 am EDT 04/17/17

Estimated duration:

Status: Resolved

We are currently facing issues with the web service on this server. We are working to identify the issue relating to the web service.

Services affected include HTTPD and Webmail access. Services not affected include MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites will not be possible. All other services are online and available. We apologise for this inconvenience and we will continue providing updates as soon as possible.

This has been resolved. Web service on the server is up and running fine. Thank you for your patience and cooperation.

Scheduled Maintenance :: Multiple Servers

Posted: 10:23 am EDT 04/17/17

Updated: 11:41 pm EDT 04/18/17

Maintenance Start Time: 10:00 pm EDT 04/18/17

Estimated duration: 1 hour

Status: Resolved

We are performing some minor maintenance on the following servers starting at 10:00 PM EDT on Tuesday April 18th, 2017:

crayon.mysitehosted.com
dallas112.arvixeshared.com
dallas120.arvixeshared.com
dallas130.arvixeshared.com
dallas139.arvixeshared.com
dallas143.arvixeshared.com
dallas149.arvixeshared.com
dallas162.arvixeshared.com
dallas174.arvixeshared.com

There will be ~10 minutes of downtime for each server for the reboot.

Disruption of Service: Woad.arvixe.com

Posted: 10:37 am EDT 04/15/17

Updated: 12:35 pm EDT 04/15/17

Disruption Start Time: 12:00 am EDT 04/15/17

Estimated duration:

Status: Resolved

We are currently facing issues with the web service on this server. This is due to a influx in connections from multiple IP addresses which we are currently working to mitigate.

Services affected include HTTPD and Webmail access. Services not affected include MySQL, POP/IMAP, SQL and FTP.

During this outage, access to your websites will not be possible. All other services are online and available. We apologize for this inconvenience and we will continue providing updates as soon as possible.

This has been resolved. All the services are up and running fine. Thank you for your patience and cooperation.

Emergency Maintenance for disk replacement : Nox.arvixe.com

Posted: 2:43 am EDT 04/14/17

Updated: 2:43 am EDT 04/14/17

Maintenance Start Time: 12:00 am EDT 04/14/17

Estimated duration: 1 hour

Status: In Progress

An issue has been discovered with one of the RAID device on the server Nox.arvixe.com that requires us to take the server offline to perform maintenance. During this maintenance, all hosting services will be unavailable. Affected servers are Anemone.arvixe.com and Hyssop.arvixe.com.

We apologize for the inconvenience, but consider this the best way to maintain the safety and integrity of your data.

Thank you.

Scheduled Maintenance :: Multiple Servers

Posted: 6:10 pm EDT 04/12/17

Updated: 6:08 am EDT 04/16/17

Maintenance Start Time: 12:00 am EDT 04/16/17

Estimated duration: 2 hours

Status: Resolved

We are performing some minor maintenance on the following servers starting at 12:00 AM EDT on Sunday April 16th, 2017:


APRIL.htx.arvixe.com
aven.htx.arvixe.com
BROWN.htx.arvixe.com
crowfoot.htx.arvixe.com
DAHLIA.htx.arvixe.com
dock.htx.arvixe.com
FENNEL.htx.arvixe.com
iris.htx.arvixe.com
leaf.htx.arvixe.com
lily.htx.arvixe.com
MANDRAKE.htx.arvixe.com
MAPLE.htx.arvixe.com
Milfoil.htx.arvixe.com
nettle.htx.arvixe.com
olive.htx.arvixe.com
Palm.htx.arvixe.com
peppermint.htx.arvixe.com
POPPY.htx.arvixe.com
ROSE.htx.arvixe.com
sapin.htx.arvixe.com
stem.htx.arvixe.com
tigerlily.htx.arvixe.com
TURNSOL.htx.arvixe.com
VIOLET.htx.arvixe.com
white.htx.arvixe.com
Woad.htx.arvixe.com
speedwell.htx.arvixe.com
tropaeolum.htx.arvix.com
WISTERIA.htx.arvixe.com
yarrow.htx.arvixe.com
PETUNIA.htx.arvixe.com
ROSEBLOOM.htx.arvixe.com
SEAWEED.htx.arvixe.com


There will be ~15-30 minutes of downtime for each server for the reboot.

The maintenance has been completed. Thank you for your cooperation.

Scheduled Maintenance :: Multiple Servers

Posted: 6:07 pm EDT 04/12/17

Updated: 12:23 am EDT 04/15/17

Maintenance Start Time: 9:00 pm EDT 04/14/17

Estimated duration: 2 hours

Status: Resolved

We are performing some minor maintenance on the following servers starting at 9:00 PM EDT on Friday April 14th, 2017:


ASTER.htx.arvixe.com
BAMBOO.htx.arvixe.com
BLUEBELL.htx.arvixe.com
cyan.htx.arvixe.com
doghorn.htx.arvixe.com
ENDINE.htx.arvixe.com
FLAX.htx.arvixe.com
gall.htx.arvixe.com
IVY.htx.arvixe.com
ixia.htx.arvixe.com
JASMINE.htx.arvixe.com
Juniper.htx.arvixe.com
MAGENTA.htx.arvixe.com
nightshade.htx.arvixe.com
PARSLEY.htx.arvixe.com
SAFFRON.htx.arvixe.com
sage.htx.arvixe.com
SCARLET.htx.arvixe.com
spiraea.htx.arvixe.com
strawberry.htx.arvixe.com
SUNFLOWER.htx.arvixe.com
tares.htx.arvixe.com
windflower.htx.arvixe.com
WORMWOOD.htx.arvixe.com
cascara.htx.arvixe.com
linnaea.htx.arvixe.com
HYSSOP.htx.arvixe.com
GLADIOLUS.htx.arvixe.com
CROCUS.htx.arvixe.com
GERBERA.htx.arvixe.com
LIN.htx.arvixe.com
maroon.htx.arvixe.com
ws4.win.arvixe.com
ws5.win.arvixe.com
ws6.win.arvixe.com


There will be ~15-30 minutes of downtime for each server for the reboot.

Scheduled Maintenance :: Multiple Servers

Posted: 5:58 pm EDT 04/12/17

Updated: 3:30 am EDT 04/14/17

Maintenance Start Time: 9:00 pm EDT 04/13/17

Estimated duration: 2 hours

Status: Resolved

We are performing some minor maintenance on the following servers starting
at 9:00 PM EDT on Thursday, April 13th 2017


AZHAR.htx.arvixe.com
barberry.htx.arvixe.com
BASIL.htx.arvixe.com
CACTUS.htx.arvixe.com
carnation.htx.arvixe.com
CLOVE.htx.arvixe.com
dandelion.htx.arvixe.com
DODDER.htx.arvixe.com
FERN.htx.arvixe.com
FOXGLOVE.htx.arvixe.com
GRASS.htx.arvixe.com
hazel.htx.arvixe.com
kelp.htx.arvixe.com
lavender.htx.arvixe.com
lilac.htx.arvixe.com
LOTUS.htx.arvixe.com
OAK.htx.arvixe.com
ORCHID.htx.arvixe.com
pine.htx.arvixe.com
pink.htx.arvixe.com
PLUMERIA.htx.arvixe.com
red.htx.arvixe.com
snare.htx.arvixe.com
yellow.htx.arvixe.com
yew.htx.arvixe.com
crimson.htx.arvixe.com
salal.htx.arvixe.com
ANEMONE.htx.arvixe.com
BLUSH.htx.arvixe.com
ALLIUM.htx.arvixe.com
BLOSSOM.htx.arvixe.com
BLUE.htx.arvixe.com
CALANTHA.htx.arvixe.com
CAMELLIA.htx.arvixe.com
ws1.win.arvixe.com
ws2.win.arvixe.com
ws3.win.arvixe.com
rs1.win.arvixe.com


There will be ~15-30 minutes of downtime for each server for the reboot.

Scheduled Maintenance :: Multiple Servers

Posted: 5:15 pm EDT 04/11/17

Updated: 11:30 pm EDT 04/12/17

Maintenance Start Time: 10:00 pm EDT 04/12/17

Estimated duration: 1 hour

Status: Resolved

We are performing some minor maintenance on the following servers starting at 10:00 PM EDT on Wednesday April 12th, 2017:

ams101.arvixeshared.com
artwork.mysitehosted.com
binder.mysitehosted.com
coney.arvixe.com
crab.arvixe.com
dallas113.arvixeshared.com
dallas131.arvixeshared.com
dallas137.arvixeshared.com
dallas180.arvixeshared.com
dallas182.arvixeshared.com
divider.mysitehosted.com
heater.mysitehosted.com
hedgehog.arvixe.com

There will be ~10 minutes of downtime for each server for the reboot.

Kangaroo.arvixe.com: Scheduled Maintenance

Posted: 8:43 am EDT 04/10/17

Updated: 7:31 am EDT 04/12/17

Maintenance Start Time: 4:00 am EDT 04/12/17

Estimated duration: 4 hours

Status: Resolved

We will be performing scheduled work for the server Kangaroo.arvixe.com on April 12th between the hours of 04:00 AM EST and 08:00 AM EST. Server will be required to be restarted to complete the maintenance and thus we expect minimal downtime for the server during the window of maintenance. We apologize for any inconvenience that this may cause. Please stand by for further updates.

Update: The maintenance has been completed and all the services are back online.

Scheduled Maintenance :: Multiple Servers

Posted: 7:08 pm EDT 04/07/17

Updated: 7:53 pm EDT 04/07/17

Maintenance Start Time: 7:30 pm EDT 04/07/17

Estimated duration: 15 minutes

Status: Resolved

The following servers will be temporarily unavailable while secondary interfaces are being added:

orchid.arvixe.com

kelp.arvixe.com

doghorn.arvixe.com

turnsol.arvixe.com

These secondary interfaces will allow for server backups to be moved to a unique interface.

Server unavailability is expected to be only a couple minutes per server.

Scheduled Maintenance :: Multiple Servers

Posted: 3:49 pm EDT 04/07/17

Updated: 11:56 pm EDT 04/10/17

Maintenance Start Time: 10:00 pm EDT 04/10/17

Estimated duration: 1 hour

Status: Resolved

Hello,

We are performing some minor maintenance on the following servers starting at 10:00 PM EDT on Monday April 10th, 2017:

crab.arvixe.com

dallas115.mysitehosted.com

dallas116.arvixeshared.com

dallas151.arvixeshared.com

dallas159.arvixeshared.com

dallas164.arvixeshared.com

dallas167.arvixeshared.com

dallas172.arvixeshared.com

dallas181.arvixeshared.com

puffin.arvixe.com

There will be ~10 minutes of downtime for each server for the reboot.

Disk Maintenance: Lynx.arvixe.com

Posted: 11:24 am EDT 04/07/17

Updated: 6:06 am EDT 04/10/17

Maintenance Start Time: 12:00 am EDT 04/10/17

Estimated duration: 4 hours

Status: Resolved

In order to prevent issues with the file system on this server, We will be conducting scheduled maintenance(file system check) on this server on 2017-04-09 8:00 PM EST, which will make all/most services on this server inaccessible either completely or sporadically

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and will make every effort to complete the maintenance process as quickly as possible.

Update: The maintenance has been completed and all the services are back online.

Scheduled Maintenance :: Multiple Servers (8)

Posted: 6:10 pm EDT 04/05/17

Updated: 11:05 pm EDT 04/06/17

Maintenance Start Time: 10:00 pm EDT 04/06/17

Estimated duration: 1 hour

Status: Resolved

Hello,

We are performing some minor maintenance on the following servers starting at 10:00 PM EDT on Thursday April 6th, 2017:

dallas119.mysitehosted.com

dallas121.arvixeshared.com

dallas158.arvixeshared.com

dallas177.arvixeshared.com

dallas183.arvixeshared.com

langur.arvixe.com

lead.mysitehosted.com

staple.arvixe.com

There will be ~10 minutes of downtime for each server for the reboot.

Diruption of services: Cyan.mysitehosted.com

Posted: 4:33 am EDT 04/05/17

Updated: 9:22 am EDT 04/05/17

Disruption Start Time: 12:00 am EDT 04/05/17

Estimated duration:

Status: In Progress

Hello,

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

--

There was huge DDOS attack targeting to IP address 143.95.70.212, which has been null-routed. All the services on server are responding fine now. All domains 'except those which is pointed to 143.95.70.212', will be working fine.

We are keeping this alert open and continue monitoring the server to ensure stability.??Thank you for your patience and cooperation.

armadillo.arvixe.com

Posted: 4:16 pm EDT 04/04/17

Updated: 4:41 pm EDT 04/04/17

Maintenance Start Time: 12:00 am EDT 04/04/17

Estimated duration:

Status: Resolved

Our monitors have detected disk issues with the server armadillo.arvixe.com that require us to take the server offline in order to perform file system checks and repairs. These repairs are estimated to take approximately 2 hours, and during this maintenance, all hosting services will be unavailable (web, email, mysql, etc..).

We apologize for the inconvenience, but consider the safety and integrity of your data as one of our highest priorities.

Thank you for your patience, and we will have services restored as soon as possible.

This has been resolved. All services are back online. Thank you for your patience and cooperation.

Disruption of Service: bohor.arvixe.com

Posted: 7:24 am EDT 03/31/17

Updated: 10:15 am EDT 03/31/17

Disruption Start Time: 12:00 am EDT 03/31/17

Estimated duration: 1 hour

Status: Resolved

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

Disk Maintenance - lynx.arvixe.com

Posted: 5:45 am EDT 03/31/17

Updated: 9:07 pm EDT 04/02/17

Maintenance Start Time: 10:00 am EDT 04/02/17

Estimated duration: 4 hours

Status: Resolved

In order to prevent issues with the file system on this server, We will be conducting scheduled maintenance(file system check) on this server on 2017-04-02 10:00 EDT, which will make all/most services on this server inaccessible either completely or sporadically

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and will make every effort to complete the maintenance process as quickly as possible.

This has been resolved. All services are back online. Thank you for your patience and cooperation.

03/29/17 21:00 :: Multiple Servers : Scheduled Reboots

Posted: 10:38 am EDT 03/29/17

Updated: 10:24 am EDT 03/30/17

Maintenance Start Time: 9:00 pm EDT 03/29/17

Estimated duration: 1 hour

Status: Resolved

Greetings,

We will be conducting scheduled reboots on the following servers on March 29th at  9 PM central.

dallas145.arvixeshared.com
dallas111.arvixeshared.com
ams100.arvixeshared.com
dallas165.arvixeshared.com
dallas152.arvixeshared.com
dallas133.arvixeshared.com
dallas148.arvixeshared.com
dallas117.mysitehosted.com
dallas168.arvixeshared.com

Disruption of services: Speedwell.arvixe.com

Posted: 9:12 pm EDT 03/28/17

Updated: 5:47 am EDT 03/29/17

Disruption Start Time: 12:00 am EDT 03/28/17

Estimated duration:

Status: Resolved

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.


The issue has been resolved and the services are running fine. Thank you for your cooperation and patience.

Oak.arvixe.com: Scheduled Maintenance

Posted: 10:01 am EDT 03/27/17

Updated: 10:14 pm EDT 03/28/17

Maintenance Start Time: 10:00 pm EDT 03/28/17

Estimated duration: 1 hour

Status: Resolved

We will be performing scheduled work for the server Oak.arvixe.com on March 28th between the hours of 10:00 PM EST and 11:00 PM EST. Server will be required to be restarted to complete the maintenance and thus we expect minimal downtime for the server during the window of maintenance. We apologize for any inconvenience that this may cause. Please stand by for further updates.

Emergency Maintenance On seaweed.arvixe.com

Posted: 12:54 pm EDT 03/22/17

Updated: 3:28 pm EDT 03/23/17

Maintenance Start Time: 12:54 pm EDT 03/22/17

Estimated duration:

Status: Resolved

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it. Services affected include HTTPD,Webmail access,MSSQL, MySQL, POP/IMAP, and FTP. During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

Update : Maintenance has been completed. Server is back online

Disk Maintenance - giraffe.arvixe.com

Posted: 12:19 pm EDT 03/22/17

Updated: 8:45 pm EDT 04/07/17

Maintenance Start Time: 12:00 pm EDT 03/28/17

Estimated duration:

Status: Resolved

An issue has been discovered with one of the RAID device on the server giraffe.arvixe.com that requires us to take the server offline to perform maintenance. This has been scheduled for 12 EDT on 28 March 2017 During this maintenance, all hosting services will be unavailable. Affected servers are giraffe.arvixe.com and gazelle.arvixe.com .

We apologize for the inconvenience, but consider this the best way to maintain the safety and integrity of your data.

Thank you.


Update: The maintenance window has gone longer than expected. We will continue providing updates as soon as possible.


Update: RAID maintenance affected /home partition for the server giraffe.arvixe.com. We are restoring it from the remote backup on date '28 March 2017'. We apologize for the inconvenience. We will make every effort to complete the restoration process as soon as possible and will keep this post updated with status.


Update: We are still working to get these accounts restored, we apologize for the inconveniences that you may have encountered. We ensure you we are working to get this resolved as quickly as possible. We will update here once the restore is complete.


Update: 30% of user accounts are restored successfully. We are still working on remaining accounts and will make every effort to complete the restoration process as soon as possible. We will keep further updates posted here.


Update: The restore is still in progress. We appreciate your patience while this restoration takes place.


Update: We are still working on restoring remaining accounts, and we will continue to keep further updates posted here. Thank You.


Update: We really appreciate your patience while we continue to restore remaining accounts, and will continue to update this post, as updates become available.


Update: The restoration for /home partition has been completed. Thank you for your patience and cooperation.

Disruption of Service: violet.arvixe.com

Posted: 12:13 am EDT 03/19/17

Updated: 1:34 am EDT 03/19/17

Disruption Start Time: 12:00 am EDT 03/19/17

Estimated duration:

Status: Resolved

We are currently facing issues with the email service on this server. We are working to identify the issue relating to the service.

Services affected include POP/IMAP and mail access. Services not affected include HTTPD, MySQL, SQL and FTP.

During this outage, access to your email will not be possible via mail and POP/IMAP. All other services are online and available. We apologize for this inconvenience and we will continue providing updates as soon as possible.

The issue with the mail service has been resolved and the services are running fine. Thank you for your cooperation and patience.

03/18/17 20:00 : Multiple Windows servers : Scheduled reboots

Posted: 10:28 am EDT 03/15/17

Updated: 6:16 pm EDT 03/22/17

Maintenance Start Time: 10:00 pm EDT 03/18/17

Estimated duration: 30 minutes

Status: Resolved

Greetings,

We will be conducting scheduled reboots on the following Windows servers on March 18th at 8 PM central.

APRIL.htx.arvixe.com
aven.htx.arvixe.com
BROWN.htx.arvixe.com
crowfoot.htx.arvixe.com
DAHLIA.htx.arvixe.com
dock.htx.arvixe.com
FENNEL.htx.arvixe.com
iris.htx.arvixe.com
leaf.htx.arvixe.com
lily.htx.arvixe.com
MANDRAKE.htx.arvixe.com
MAPLE.htx.arvixe.com
Milfoil.htx.arvixe.com
nettle.htx.arvixe.com
olive.htx.arvixe.com
Palm.htx.arvixe.com
peppermint.htx.arvixe.com
POPPY.htx.arvixe.com
ROSE.htx.arvixe.com
sapin.htx.arvixe.com
stem.htx.arvixe.com
tigerlily.htx.arvixe.com
TURNSOL.htx.arvixe.com
VIOLET.htx.arvixe.com
white.htx.arvixe.com
Woad.htx.arvixe.com
PETUNIA.htx.arvixe.com
ROSEBLOOM.htx.arvixe.com
SEAWEED.htx.arvixe.com
speedwell.htx.arvixe.com
tropaeolum.htx.arvixe.com
WISTERIA.htx.arvixe.com
yarrow.htx.arvixe.com
kelp.htx.arvixe.com
jasmine.htx.arvixe.com
ws103.win.arvixe.com,hostnode3
ws104.win.arvixe.com,hostnode3
ws105.win.arvixe.com,hostnode3

03/16/17 20:00 : Multiple Windows servers : Scheduled reboots

Posted: 10:27 am EDT 03/15/17

Updated: 6:32 pm EDT 03/17/17

Maintenance Start Time: 8:00 pm EDT 03/16/17

Estimated duration: 30 minutes

Status: Resolved

Greetings,

We will be conducting scheduled reboots on the following Windows servers on March 16th at  8 PM central.

ASTER.htx.arvixe.com
BAMBOO.htx.arvixe.com
BLUEBELL.htx.arvixe.com
cascara.htx.arvixe.com
cyan.htx.arvixe.com
doghorn.htx.arvixe.com
ENDINE.htx.arvixe.com
FLAX.htx.arvixe.com
gall.htx.arvixe.com
IVY.htx.arvixe.com
ixia.htx.arvixe.com
JASMINE.htx.arvixe.com
Juniper.htx.arvixe.com
linnaea.htx.arvixe.com
MAGENTA.htx.arvixe.com
nightshade.htx.arvixe.com
PARSLEY.htx.arvixe.com
SAFFRON.htx.arvixe.com
sage.htx.arvixe.com
SCARLET.htx.arvixe.com
spiraea.htx.arvixe.com
strawberry.htx.arvixe.com
SUNFLOWER.htx.arvixe.com
tares.htx.arvixe.com
windflower.htx.arvixe.com
WORMWOOD.htx.arvixe.com
CROCUS.htx.arvixe.com
GERBERA.htx.arvixe.com
GLADIOLUS.htx.arvixe.com
GREEN.htx.arvixe.com
HOLLY.htx.arvixe.com
HYSSOP.htx.arvixe.com
LIN.htx.arvixe.com
maroon.htx.arvixe.com
ws100.win.arvixe.com,hostnode2
ws101.win.arvixe.com,hostnode2
ws102.win.arvixe.com,hostnode2

03/15/17 20:00 : Multiple Windows servers : scheduled reboots

Posted: 10:26 am EDT 03/15/17

Updated: 6:32 pm EDT 03/17/17

Maintenance Start Time: 8:00 pm EDT 03/15/17

Estimated duration: 30 minutes

Status: Resolved

Greetings,

We will be conducting scheduled reboots on the following Windows servers on March 15th at  8 PM central.

AZHAR.htx.arvixe.com
barberry.htx.arvixe.com
BASIL.htx.arvixe.com
CACTUS.htx.arvixe.com
carnation.htx.arvixe.com
CLOVE.htx.arvixe.com
dandelion.htx.arvixe.com
DODDER.htx.arvixe.com
FERN.htx.arvixe.com
FOXGLOVE.htx.arvixe.com
GRASS.htx.arvixe.com
hazel.htx.arvixe.com
kelp.htx.arvixe.com
lavender.htx.arvixe.com
lilac.htx.arvixe.com
LOTUS.htx.arvixe.com
OAK.htx.arvixe.com
ORCHID.htx.arvixe.com
pine.htx.arvixe.com
pink.htx.arvixe.com
PLUMERIA.htx.arvixe.com
red.htx.arvixe.com
salal.htx.arvixe.com
snare.htx.arvixe.com
yellow.htx.arvixe.com
yew.htx.arvixe.com
ALLIUM.htx.arvixe.com
ANEMONE.htx.arvixe.com
BLOSSOM.htx.arvixe.com
BLUE.htx.arvixe.com
BLUSH.htx.arvixe.com
CALANTHA.htx.arvixe.com
CAMELLIA.htx.arvixe.com
crimson.htx.arvixe.com
ws1.win.arvixe.com
ws2.win.arvixe.com
ws3.win.arvixe.com

Disk Maintenance - vps140.htx.arvixe.com

Posted: 7:54 am EDT 03/14/17

Updated: 7:54 am EDT 03/14/17

Maintenance Start Time: 9:00 pm EDT 03/16/17

Estimated duration: 1 hour

Status: Pending

An issue has been discovered with one of the RAID device on the server vps140.htx.arvixe.com that requires us to take the server offline to perform maintenance. This has been scheduled for 21:00 EDT on 16 March 2017 During this maintenance, all hosting services will be unavailable.

We apologize for the inconvenience, but consider this the best way to maintain the safety and integrity of your data.

Thank you.

dallas149.arvixeshared.com

Posted: 7:35 pm EST 03/10/17

Updated: 8:56 pm EST 03/10/17

Maintenance Start Time: 12:00 am EST 03/10/17

Estimated duration:

Status: Resolved

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

The issue has been resolved and all the services are running fine. If you still face any issues please get in touch with our support team. Thank you for your cooperation and patience.

rshostnode1.win.arvixe.com - disk maintenance

Posted: 6:44 pm EST 03/10/17

Updated: 6:44 pm EST 03/10/17

Maintenance Start Time: 9:00 pm EDT 03/13/17

Estimated duration: 1 hour

Status: Pending

An issue has been discovered with one of the hard drives in rshostnode1.win.arvixe.com that requires us to take the server offline to perform repairs.
This has been scheduled for 21:00 EDT this coming Monday.

During this maintenance, all hosting services will be unavailable.

We apologize for the inconvenience, but consider this the best way to maintain the safety and integrity of your data.

Thank you.

impala.arvixe.com

Posted: 2:12 am EST 03/08/17

Updated: 6:59 pm EDT 03/24/17

Disruption Start Time: 12:00 am EST 03/08/17

Estimated duration:

Status: Resolved

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.


The issue has been resolved and all the services are running fine. If you still face any issues please get in touch with our support team. Thank you for your cooperation and patience.

Lin.arvixe.com: Scheduled Maintenance

Posted: 3:51 pm EST 03/02/17

Updated: 4:52 am EST 03/04/17

Maintenance Start Time: 12:00 am EST 03/04/17

Estimated duration: 1 hour

Status: Resolved

We will be performing scheduled work for the server Lin.arvixe.com on March 4th between the hours of 12:00 AM EST and 1:00 AM EST. Server will be required to be restarted to complete the maintenance and thus we expect minimal downtime for the server during the window of maintenance. We apologize for any inconvenience that this may cause. Please stand by for further updates.

Update: Maintenance has been completed and all the services has been restored. Thank you again for your patience and cooperation.

seaweed.arvixe.com - critical updates

Posted: 8:05 pm EST 03/01/17

Updated: 8:05 pm EST 03/01/17

Maintenance Start Time: 9:00 pm EST 03/02/17

Estimated duration: 12 hours

Status: Pending

We will be performing updates on seaweed.arvixe.com that will cause all hosting services to be unavailable for up to 12 hours.
During this window, access to all hosting services will be unavailable.

Unfortunately, some of the updates involved have shown to take excessive time to apply, which is why such a long maintenance window.
Our admins will be actively managing the process to minimize the impact.

We apologize for the inconvenience, and thank you for your patience.
Further updates will be provided as they become available.

Disruption of service : lynx.arvixe.com

Posted: 5:34 am EST 03/01/17

Updated: 7:08 am EST 03/01/17

Maintenance Start Time: 12:00 am EST 03/01/17

Estimated duration:

Status: Resolved

We are currently facing issues with the MySQL service on this server. We are working to identify the issue relating to the service.

Services affected include the MySQL at this time. Services not affected include HTTPD, SSH and, IMAP and POP and FTP.

During this outage, access to MySQL based websites will be slow or unavailable. All other services are online and available. We apologize for this inconvenience and we will continue providing updates as soon as possible.

The issue has been resolved and MySQL service is running fine. If you still face any issues please get in touch with our support team. Thank you for your cooperation and patience.

salal.arvixe.com

Posted: 8:21 pm EST 02/28/17

Updated: 11:08 pm EST 02/28/17

Maintenance Start Time: 10:00 pm EST 02/28/17

Estimated duration: 1 hour

Status: Resolved

We will be performing maintenance on the server salal.arvixe.com to address an issue with the FTP service between the hours of 10PM to 11PM (EST). During this maintenance, access to FTP will be unavailable, and all hosting services will be intermittently offline for portions of the maintenance window.

We apologize for the inconvenience and thank you for your patience.

Update: Maintenance has been completed and FTP service has been restored. Thank you again for your patience and cooperation.

Scheduled Maintenance : Multiple Servers : Feb 28th @ 10:00 PM CST

Posted: 3:10 pm EST 02/28/17

Updated: 11:28 pm EST 02/28/17

Maintenance Start Time: 10:00 pm EST 02/28/17

Estimated duration: 1 hour

Status: Resolved

We will be performing scheduled work for the following server on February 28th
between the hours of 10:00 PM CST and 11:00 PM CST. Each server will be required to be restarted
to complete the maintenance and thus we expect minimal downtime per server during the window
of maintenance. We apologize for any inconvenience that this may cause. Please stand by for further updates.

dallas175.arvixeshared.com
ayeaye.arvixe.com

seaweed.arvixe.com - MSSQL Maintenance

Posted: 8:49 pm EST 02/27/17

Updated: 12:55 am EST 03/01/17

Maintenance Start Time: 9:00 pm EST 02/28/17

Estimated duration: 4 hours

Status: Resolved

We will be performing maintenance on the Microsoft SQL service on seaweed.arvixe.com that will cause multiple services to be unavailable for up to 4 hours.
Services affected include MSSQL, email, control panel, and websites dependent on MSSQL databases.

At least 1 reboot will be required that will make all services unavailable for a portion of the maintenance window.
Further updates will be provided as they become available.

We apologize for the inconvenience, and thank you for your patience.

Disruption of Service: Network Issue

Posted: 11:11 pm EST 02/24/17

Updated: 12:40 am EST 02/25/17

Disruption Start Time: 12:00 am EST 02/24/17

Estimated duration:

Status: Resolved

We are currently facing network issues across at least one of our facilities The packet loss is disrupting service to multiple servers.

All services are affected, including HTTPD, SSH and, IMAP and POP and FTP.

During this period, access may be slow or unavailable all together. We apologize for this inconvenience and we will continue providing updates as soon as possible.


We are still working to solve this issue as quickly as possible. Meanwhile your patience is appreciated. Affected servers are listed below,

dallas110.arvixeshared.com

dallas111.arvixeshared.com

dallas112.arvixeshared.com

dallas113.arvixeshared.com

dallas114.mysitehosted.com

dallas115.mysitehosted.com

dallas116.arvixeshared.com

dallas117.mysitehosted.com

dallas118.arvixeshared.com

dallas119.mysitehosted.com

dallas120.arvixeshared.com

dallas121.arvixeshared.com

dallas122.arvixeshared.com

dallas123.arvixeshared.com

dallas124.mysitehosted.com

dallas125.mysitehosted.com

The issue has been resolved and all servers are working fine now. If you are still facing any issues, please get in touch with our support team. Thank you for your cooperation and patience.

Disruption of Service: wisteria.arvixe.com

Posted: 7:28 pm EST 02/23/17

Updated: 9:08 pm EST 02/23/17

Disruption Start Time: 12:00 am EST 02/23/17

Estimated duration:

Status: Resolved

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.


The issue has been resolved and all the services are running fine. If you still face any issues please get in touch with our support team. Thank you for your cooperation and patience.

Disruption of Service: gladiolus.arvixe.com

Posted: 7:28 pm EST 02/23/17

Updated: 9:35 pm EST 02/23/17

Disruption Start Time: 12:00 am EST 02/23/17

Estimated duration:

Status: Resolved

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.


The issue has been resolved and all the services are running fine. If you still face any issues please get in touch with our support team. Thank you for your cooperation and patience.

Disruption of Service: blush.mysitehosted.com

Posted: 7:26 pm EST 02/23/17

Updated: 9:31 pm EST 02/23/17

Disruption Start Time: 12:00 am EST 02/23/17

Estimated duration:

Status: Resolved

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.


The issue has been resolved and all the services are running fine. If you still face any issues please get in touch with our support team. Thank you for your cooperation and patience.

Disruption of Service : crocus.arvixe.com

Posted: 7:23 pm EST 02/23/17

Updated: 9:31 pm EST 02/23/17

Disruption Start Time: 12:00 am EST 02/23/17

Estimated duration:

Status: Resolved

Hello,

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.


The issue has been resolved and all the services are running fine. If you still face any issues please get in touch with our support team. Thank you for your cooperation and patience.

Salal.arvixe.com: Emergency Disk Maintenance

Posted: 1:16 am EST 02/23/17

Updated: 2:00 am EST 02/23/17

Maintenance Start Time: 12:00 am EST 02/23/17

Estimated duration:

Status: Resolved

Hello,

Unfortunately we are currently experiencing issues with our windows shared server Salal.arvixe.com, Our team is already engaged and is working to resolve this as quickly as possible. This post will be updated as further information arrives.


The issue has been resolved and all the services are running fine. If you still face any issues please get in touch with our support team. Thank you for your cooperation and patience.

Disruption of Service: lynx.arvixe.com

Posted: 11:24 am EST 02/21/17

Updated: 9:47 am EST 02/23/17

Issue Start Time: 12:00 am EST 02/21/17

Estimated duration: 2 hours

Status: Resolved

We are currently facing issues with the MySQL service on this server. We are working to identify the issue relating to the service.

Services affected include the MySQL at this time. Services not affected include HTTPD, SSH and, IMAP and POP and FTP.

During this outage, access to MySQL based websites will be slow or unavailable. All other services are online and available. We apologize for this inconvenience and we will continue providing updates as soon as possible.


The issue has been resolved and MySQL service is running fine. If you still face any issues please get in touch with our support team. Thank you for your cooperation and patience.

Disruption of Service: armadillo.arvixe.com

Posted: 7:52 pm EST 02/18/17

Updated: 1:26 am EST 02/19/17

Issue Start Time: 12:00 am EST 02/18/17

Estimated duration:

Status: Resolved

We are currently facing issues on this server. This is due to a influx in connections from multiple IP addresses which we are currently working to mitigate.

Services affected include HTTPD and Webmail access. Services not affected include MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites will not be possible. All other services are online and available. We apologize for this inconvenience and we will continue providing updates as soon as possible.

=========

The issue has been resolved and all the services are running fine. If you still face any issues please get in touch with our support team. Thank you for your cooperation and patience.

oak.arvixe.com

Posted: 4:12 pm EST 02/14/17

Updated: 4:12 pm EST 02/14/17

Issue Start Time: 9:00 pm EST 02/14/17

Estimated duration: 2 months 3 weeks

Status: Pending

The server oak.arvixe.com is experiencing publishing issues that require multiple reboots to address and resolve.
Our administrators will be performing this maintenance tonight ( 14 Feb. 2017) between 20:00 and 00:00 CST.

During this maintenance, all hosting services will be intermittently unavailable.

We apologize for the inconvenience, and will do everything possible to minimize the impact.

Thank you for your patience.

Disruption of Service: hk101.arvixeshared.com

Posted: 3:11 am EST 02/14/17

Updated: 3:46 am EST 02/14/17

Disruption Start Time: 12:00 am EST 02/14/17

Estimated duration:

Status: Resolved

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.


The issue has been resolved and all the services are running fine. If you still face any issues please get in touch with our support team. Thank you for your cooperation and patience.

Disruption of Service: hk100.arvixeshared.com

Posted: 1:22 am EST 02/12/17

Updated: 3:44 am EST 02/14/17

Disruption Start Time: 12:00 am EST 02/12/17

Estimated duration:

Status: Resolved

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.


The issue has been resolved and all the services are running fine. If you still face any issues please get in touch with our support team. Thank you for your cooperation and patience.

Disruption of Service: ams101.arvixeshared.com

Posted: 4:37 pm EST 02/09/17

Updated: 5:30 pm EST 02/09/17

Maintenance Start Time: 12:00 am EST 02/09/17

Estimated duration:

Status: Resolved

Hello,

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

Hello,

The issue has been resolved and all the services are running fine. If you still face any issues please get in touch with our support team. Thank you for your cooperation and patience.

Scheduled MySQL Maintenance : Multiple Servers : Feb 9th @ 08:00 PM CST

Posted: 9:31 am EST 02/09/17

Updated: 10:21 am EST 02/10/17

Maintenance Start Time: 9:00 pm EST 02/09/17

Estimated duration: 2 hours

Status: Resolved

We will be performing scheduled work for the following servers on the MySQL 
service on February 9th  between the hours of 09:00 PM EST and 11:00 PM EST. 
Each server will require that MySQL be restarted to complete the maintenance and 
thus we expect minimal downtime for MySQL per server during the window of maintenance.
We apologize for any inconvenience that this may cause. Please stand by for further updates.

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dallas173.arvixeshared.com
ams101.arvixeshared.com
coot.arvixe.com
dallas110.arvixeshared.com
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Scheduled MySQL Maintenance : Multiple Servers

Posted: 12:10 pm EST 02/08/17

Updated: 9:19 am EST 02/09/17

Maintenance Start Time: 9:00 pm EST 02/08/17

Estimated duration: 2 hours

Status: Resolved

We will be performing scheduled work for the following servers on the MySQL 
service on February 8th  between the hours of 09:00 PM EST and 11:00 PM EST.
 Each server will require that MySQL be restarted to complete the maintenance 
and thus we expect minimal downtime for MySQL per server during the window of maintenance.
We apologize for any inconvenience that this may cause. Please stand by for further updates.

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