xi3-dallas.accountsupportgroup.com

Posted: 9:06 am EDT 05/14/17

Updated: 6:22 am EDT 05/15/17

Maintenance Start Time: 12:00 am EDT 05/14/17

Estimated duration:

Status: Resolved

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible

Multiple Servers - Windows Updates

Posted: 6:08 pm EDT 05/10/17

Updated: 1:08 am EDT 05/14/17

Maintenance Start Time: 11:00 pm EDT 05/13/17

Estimated duration: 4 hours

Status: Resolved

Hello,

In order to keep things up to date and secure, we will be performing windows updates on the following hosting servers:

AZHAR.htx.arvixe.com??
barberry.htx.arvixe.com??
BASIL.htx.arvixe.com??
CACTUS.htx.arvixe.com??
carnation.htx.arvixe.com
CLOVE.htx.arvixe.com??
dandelion.htx.arvixe.com
DODDER.htx.arvixe.com??
FERN.htx.arvixe.com??
FOXGLOVE.htx.arvixe.com??
GRASS.htx.arvixe.com??
hazel.htx.arvixe.com??
kelp.htx.arvixe.com??
lavender.htx.arvixe.com??
lilac.htx.arvixe.com??
LOTUS.htx.arvixe.com??
OAK.htx.arvixe.com??
ORCHID.htx.arvixe.com??
pine.htx.arvixe.com??
pink.htx.arvixe.com??
PLUMERIA.htx.arvixe.com??
red.htx.arvixe.com??
snare.htx.arvixe.com??
yellow.htx.arvixe.com??
yew.htx.arvixe.com??
crimson.htx.arvixe.com??
salal.htx.arvixe.com??
ANEMONE.htx.arvixe.com??
BLUSH.htx.arvixe.com??
ALLIUM.htx.arvixe.com??
BLOSSOM.htx.arvixe.com??
BLUE.htx.arvixe.com??
CALANTHA.htx.arvixe.com??
CAMELLIA.htx.arvixe.com??
ws1.win.arvixe.com??
ws2.win.arvixe.com??
ws3.win.arvixe.com
rs1.win.arvixe.com

The process is expected to last up to 4 hours, and will include at least 1 reboot.
During this time, hosting services will be intermittently unavailable.

We apologize for the inconvenience.
Our admins will be on hand actively managing the process to ensure as little downtime as possible.
Thank you for your patience.