Disruption of Service : crab.arvixe.com

Posted: 7:11 pm EDT 07/11/17

Updated: 1:19 pm EDT 07/12/17

Disruption Start Time: 12:00 am EDT 07/11/17

Estimated duration:

Status: Resolved

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

The Server is back online. All the services are up and running fine. Thank you for your patience and cooperation.

crab.arvixe.com

Posted: 7:56 am EDT 07/11/17

Updated: 1:54 pm EDT 07/11/17

Maintenance Start Time: 12:00 am EDT 07/11/17

Estimated duration:

Status: Resolved

We are performing emergency maintenance on this server which will make all/most services on this server inaccessible.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and while we do not have an ETA for this procedure, we will continue providing updates as soon as possible.

The Server is back online. All the services are up and running fine. Thank you for your patience and cooperation.

useast13.myserverhosts.com : Offline disk maintenance

Posted: 4:28 pm EDT 07/10/17

Updated: 9:36 pm EDT 07/11/17

Maintenance Start Time: 9:00 pm EDT 07/11/17

Estimated duration: 15 minutes

Status: Resolved

useast13.myserverhosts.com will be down at the scheduled time for a hardware upgrade. All sites and services will be down while the upgrade is in progress.

useast4.myserverhosts.com : Offline disk maintenance

Posted: 4:23 pm EDT 07/10/17

Updated: 9:18 pm EDT 07/11/17

Maintenance Start Time: 9:00 pm EDT 07/11/17

Estimated duration: 15 minutes

Status: Resolved

useast4.myserverhosts.com will be down at the scheduled time for a hardware upgrade. All sites and services will be down while the upgrade is in progress.

SmarterMail Upgrades on Multiple Windows Servers

Posted: 11:45 am EDT 07/10/17

Updated: 8:25 am EDT 07/12/17

Maintenance Start Time: 10:00 pm EDT 07/11/17

Estimated duration: 1 hour

Status: Resolved

We will be updating the SmarterMail service on the following Windows servers tonight:

WS3

WS6

WS105

WS102

During this upgrade, the mail service will encounter a brief period of downtime, but we do not expect this to last for more than 30 minutes. We would like to thank you for your patience while we get this updated, and will update this post upon completion of the upgrade.

Update: The upgrade has completed, we appreciate your patience, and apologize for any inconveniences caused by this upgrade.