c3n3.accountsupportgroup.com and c3n1.accountsupportgroup.com | Emergency Maintenance

Posted: 1:43 pm EDT 08/11/17

Updated: 9:20 am EDT 08/12/17

Maintenance Start Time: 1:42 pm EDT 08/11/17

Estimated duration:

Status: Resolved

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

Effected guests: cinemasteustache.accountservergroup.com myinterpretersite.site5.com? mantera.site5.com? horouf.accountservergroup.com shortsalegenius.accountservergroup.com? wadjase.webserversystems.com? vps.bloggingtip.net? nicolesclasses.accountservergroup.com fcd4.webserversystems.com jstar.accountservergroup.com? computerhelpers.webserversystems.com

Emergency Maintenance :: uscentral32

Posted: 12:27 am EDT 08/11/17

Updated: 12:27 am EDT 08/11/17

Maintenance Start Time: 12:26 am EDT 08/11/17

Estimated duration:

Status: In Progress

Hello, 

At this time we are bringing service offline on uscentral32 to facilitate emergency RAID maintenance. During this time sites may not be accessible. Once we have further data we will update this post.

Scheduled Migration :: r1-sanjose

Posted: 10:07 am EDT 08/10/17

Updated: 10:08 am EDT 08/10/17

Maintenance Start Time: 11:00 pm EDT 08/10/17

Estimated duration: 8 hours

Status: Pending

We will be bringing down r1-sanjose for the second half of our migrations to new hardware. 8 hours is a rough estimate of the ETA. We appreciate everyone's patience and understanding while we upgrade the servers to better hardware.

Thanks

Scheduled Reboots :: Multiple Windows Servers :: Windows Updates

Posted: 6:13 pm EDT 08/07/17

Updated: 6:13 pm EDT 08/07/17

Maintenance Start Time: 9:00 pm EDT 08/11/17

Estimated duration:

Status: Pending

Hello, 

We will be bringing the following Windows servers down for Windows Updates on the 11th of August at 21:00 EDT. During this time the servers will not be accessible. 

azhar
barberry
basil
cactus
carnation
clove
dandelion
dodder
fern
foxglove
grass
hazel
kelp
lavender
lilac
lotus
oak
orchid
pine
pink
plumeria
red
snare
yellow
yew
crimson
salal
anemone
blush
allium
blossom
blue
calantha
camellia
ws1
ws2
ws3
rs1