Temporary Phone Support Disruption

Posted: 12:15 pm EST 12/16/16

Updated: 12:45 pm EST 12/16/16

Disruption Start Time: 12:00 pm EST 12/16/16

Estimated duration:

Status: Resolved

As of 11:00 AM CST we began experiencing an interruption affecting out phone support channels. Until this has been resolved, phone support may be unavailable, or have connectivity issues.

We understand how important support accessibility is to our services, and our network team is working hard to resolve this issue.

In the interim, contact our support via Live Chat or ticket.

UPDATE: As of 11:45 AM CST, this issue has been resolved. If you continue to experience connection issues via the phone line, please reach out to our Live Chat team for assistance.

Thank you for your patience and understanding as we worked to resolve this.